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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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North Carolina
1 review
0 helpful votes
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Xxxxx
June 26, 2024

Very satisfied and a good product hope it will work with the time

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sylviane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Free Swatch Kit
June 26, 2024

Received this watch kit and was pleasantly surprised to find a sample of every material that they offer, not just the few materials I was interested in. It was very helpful in making a decision on what material and color to go with.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bob! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great Vustomer Service
June 26, 2024

Great custom service dealing with questions I had. Answered quickly and responded with helpful information

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elaine! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Ohio
1 review
0 helpful votes
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This was the second order we've done through this company. Very well constructed and made of good materials.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Well made cover
June 25, 2024

Excellent experience from start to finish. Product is well made and arrived in a timely fashion. It fits over our umbrella very well

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great cover
June 25, 2024

Easy ordering ordering, measure and choose options….product arrived as defined and quality as advertised.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Theresa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent service
June 25, 2024

I placed an order for a pool table cover and over text communications I noted that Covers and All aim to please their customers at all costs.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Miguel! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Massachusetts
1 review
0 helpful votes
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Outdoor furniture cushion covers
June 25, 2024

Excellent website for easy ordering. I was a bit nervous to measure and order but this was a great experience. The covers are very high quality with strong, sturdy zippers. The price was outstanding. I would highly recommend Covers and All to anyone looking for replacement covers for their outdoor furniture.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Mary! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01

Georgia
1 review
0 helpful votes
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Excellent Quality and Look
June 25, 2024

Our covers fit perfectly. The materials and workmanship are very good. We are ordering more.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Good quality at a good price
June 25, 2024

Smooth, easy to order. I like the web interface. What I saw is what I got.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rich! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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Great covers
June 25, 2024

Super happy with our new covers. They seem quite durable and were easy to put on the furniture

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Finn! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Tennessee
1 review
0 helpful votes
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The site and order process was easy to navigate. If you can read a measuring tape you can easily place an order. It arrived quickly and fit perfectly.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Billy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Nothing more I can say but perfect fit, fast delivery at a fair price. The company reached out a number for times before the production of the cover to make sure that all the details were correct. I'm referring them to all of my friends.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Darnell! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Overall I had a very easy and simple transaction with Covers and All. Placed my order online even uploaded pictures to help them visualize what I really needed I received emails asking me some questions which I responded to and got my product in a timely manner. I absolutely love it

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Bummer
June 25, 2024

I was so excited to get my awnings only to find out they were to long🙁

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Creo! Thank you for your feedback. We sincerely apologize for any inconvenience that has been caused to you. We request you to use 'Help and support' option from your account in case of any issues with the product and our team will work with you to find a solution.Your satisfaction is our top priority, and we appreciate the opportunity to resolve this issue.

Canada
2 reviews
0 helpful votes
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Excellent covers
June 25, 2024

We followed the instructions for measuring our outdoor daybeds on the website and received the perfect covers. The material used is fantastic and the shipping was very quick. Very happy customers

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Karyn, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Oregon
2 reviews
0 helpful votes
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Good material
June 25, 2024

My regrets is I "thought" the cushion was coming with the cover my 😞
My cushions were not good enough to use.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

We're sorry to hear about your experience with our cushions. We understand your disappointment, and we apologize for any confusion regarding the cover. At Covers & All, we strive to provide clear product information, and we regret any inconvenience this may have caused.

If there's anything we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out to our customer service team. We value your input and are committed to ensuring your satisfaction.

Texas
1 review
0 helpful votes
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Installation would have been simplified and quicker if some instructions were included, or a link to YouTube videos

Date of experience: June 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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BBQ Cover
June 25, 2024

This is our 3rd order with Covers & All and we continue to be happy with our custom orders. Buy with confidence.

Date of experience: June 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shannon! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great covers!
June 25, 2024

Great covers, perfect fit, Durable material! I bet it will last years.

Date of experience: June 14, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Miranda, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01