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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nebraska
1 review
0 helpful votes
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Patio covers
June 23, 2024

Great product, but communication could be greatly improved.
When they had questions about dimensions, the portion of the website to make any changes / additional payments was NOT user friendly and quite frustrating.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Lindsey! Thank you for your feedback! We sincerely apologise for any inconvenience you experienced. If you have any specific suggestions or challenges you faced, please share it with us so we can improve further. While we do, don't miss out on our latest offers available on our website. We appreciate your support.

Missouri
1 review
0 helpful votes
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Custom fit was perfect
June 23, 2024

Easy Process, shipment was received in a timely manor. Tracking provided was easy to watch the process.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Connecticut
1 review
0 helpful votes
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Heavy Material
June 23, 2024

Really well made and do the job! The material was quite heavy duty which I was not expecting - looks a bit industrial near my fine furniture covers of a lighter weight material.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gregory! We're thrilled to hear that you're happy with our product! We request you to use 'Help and support' option from your account, in case of any issues with the product. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Georgia
1 review
0 helpful votes
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Great experience
June 23, 2024

Fast delivery and the covers were the correct custom sizes.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New Jersey
1 review
0 helpful votes
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Covers & All comes through again!
June 23, 2024
Updated review

Once again, Covers & All has provided excellent service and quality. The covers for our two outdoor armchairs never fit very well, you had to really struggle to get them on. We finally decided to get custom ones from Covers & All, and they came very quickly and fit perfectly, at a very reasonable price!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ann! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01


Perfect cover for my bistro table and chairs!
July 1, 2022
Previous review

My experience with Covers & All was excellent from beginning to end. I sent them a picture and measurements of my table but they emailed me twice asking for additional details. It was obvious they really cared about getting it right. I received the cover very quickly (how refreshing not to hear about supply chain issues) and it fit perfectly. And, the price was very reasonable I am so impressed with this company!

Date of experience: July 1, 2022
Georgia
1 review
0 helpful votes
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So far the covers are good, except the size were a little smaller than the actual we need.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear customer! We're thrilled to hear that you're happy with our product! We request you to use 'Help and support' option from your account in case of any issues with the product. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Exquisite
June 23, 2024

I placed an order for my son's toy house; I went back and forth between e-mails regarding the exact measurement. A couple of weeks later, the item arrived and fit perfectly! Thank you!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Covers for patio cushions
June 23, 2024

I can't say enough great things about the covers we received.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Meaghan! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

California
1 review
0 helpful votes
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Quick service
June 23, 2024

They were quick and very professional. Very involved to get everything done quickly.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christian! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Wisconsin
1 review
0 helpful votes
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Perfect and sturdy
June 23, 2024

Friendly customer service and great product. Timely delivery too.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sheryl! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

North Carolina
1 review
0 helpful votes
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Good product and good service
June 23, 2024

I needed a specific size dog bed to fit in my vehicle to use when camping. The bed fit exactly where I needed it to go and my dog seems to like it though she still prefers my bed :( .The workmanship is excellent, it arrived sooner than expected and is already in service. No regrets at all and I would recommend them and purchase again if I need to.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Melinda, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Hawaii
1 review
0 helpful votes
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The perfect cover
June 23, 2024

All my interactions with your site was flawless, the site provided all the necessary steps needed to produce the covers I desired.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Albert! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Great covers and material
June 23, 2024

The covers were easy to get on and seem easy to wipe off. Great value indeed.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, William, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New Jersey
1 review
0 helpful votes
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Exceeded expectations
June 24, 2024

I could not find a square cover for my patio umbrella stand anywhere. Came across their site and easily ordered a custom made cover. I had my doubts it would arrive when promised, but I got it today and it's perfect!

Date of experience: June 13, 2024
Michigan
1 review
0 helpful votes
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My patio chair cushions were looking nasty! I needed 10 new cushions. The prices of new cushions were outrageous. I was lucky to find Covers & All online. I was able to order custom sizes and just slip my old cushions inside at an amazingly low price! After five years and heavy use, they were definitely still in great physical shape, but some were stained (5 grandkids). I just went to the Covers & All website, pulled up my old order and easily reordered new covers. They arrived quickly and now my wicker chairs look brand new!

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anna! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Review
June 23, 2024

The service was great. The cover material is good but I looks sort of like $#*!. Lol Maybe its the brown that I dont like. Regardless it gets the job done and works well

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Helena! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Michigan
1 review
0 helpful votes
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Recommend more that 4 fabric colors! I would have replaced many more covers but your options are so limited

Quality excellent
Quick turn around

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Karen, we're thrilled to hear that you are happy with our product and service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

North Carolina
1 review
0 helpful votes
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Very satisfied.
June 23, 2024

Very happy with my pillow covers. Love your persistence to detail.

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Teresa! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

South Carolina
1 review
0 helpful votes
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Boat Anchor Winch Cover
June 23, 2024

Everyone l spoke to was very nice and helpful l spoke with Kathy several times about the measurements and she is the best if she was busy she always returned my phone call I would recommend Covers & All to everyone

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Phillip, we're thrilled to hear that you are happy with our service(s). As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website:
https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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The material I chose is very cheap feeling and not comfortable to sit on. I do think it will do the job of being outside and handling the weather but I am very much interested in the look and feel and this isn't knocking it out of the park for me. I will see over time how it ultimately turns out.

I cant say I would recommend Covers & All in general, but if a friend just needed a durable option and the look and feel doesn't matter, then this is a fine option

Date of experience: June 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!