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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Pennsylvania
1 review
0 helpful votes
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Good quality
June 26, 2024

I bought covers for porch furniture cushions. The sizing was perfect (I gave the measurements) and the quality seems very sturdy. The color (slate) works very well with my color scheme on the porch. I'm very happy very with my first experience with this company. The delivery was quick. I felt the prices were very reasonable.

Date of experience: June 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great shade cover
June 26, 2024

Purchased this for weather proof/shade for side of porch. It seemed easy to install, good quality.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kathryn! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good product, quick turnaround altho we had to take many measurements for the design team, I am satisfied and will be placing more orders in the future

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jay! We're thrilled to hear that you're happy with our product! We understand that there was back and forth regarding your design, but, in order to deliver the right product, we support effective prior communication. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Massachusetts
1 review
0 helpful votes
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All the cushions fit perfectly. The quality is good. Pleased so far.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joan! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Nevada
1 review
0 helpful votes
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Custom cover made perfect
June 26, 2024

I needed a cover for my RV portable tank.
It was super easy via their website.
Arrived pretty fast and fit perfectly. I'm happy!

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Billy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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N/A
June 26, 2024

The item I ordered was exactly what I wanted. If. I should ever need additional covers, I will order from Covers & All…

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Samuel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
2 reviews
0 helpful votes
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Great porch swing cover!
June 26, 2024

Love the quality of the material and custom fit for our porch swing.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
7 helpful votes
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Pizza Oven Cover
June 26, 2024

Great cover for my pizza oven, arrived on time east to install, looks amazing.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lee! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Delaware
2 reviews
0 helpful votes
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Consistent Quality & Service!
June 26, 2024

I have purchased before, and have had a great experience with my orders: good quality (as expected), delivery, and overall service.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Teddie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Amazing product and service
June 26, 2024

Easy to use. Hopefully product turns out good too.

I got my custom wedge shaped covers few days ago and tried them on each cushion today. Fantastic fit and service experience thus far. I ak expecting them to last well once I start using them.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your kind words about our website, Girish! We're glad you found it user-friendly. To show our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase.Please visit our website: https://tinyurl.com/RRev01

Utah
1 review
0 helpful votes
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Nice fitting custom grill cover
June 26, 2024

I was surprised how fast this shipped and pleased with the quality and fit of my custom grill cover. The Velcro leaves a little to be desired but overall a very excellent cover

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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The people I spoke to with terrific I got my samples pretty quickly. But unfortunately, it wasn't what I was looking for.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Ilene, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product or service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Very nice i could order a custom cover using measurements to fit exactly as needed. Also liked the ability to put custom text on it. My only complaint is the website did not work on my iPad. Had to use my desktop computer to process the order. Note to devs - Please make the site device independent!

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your feedback! We're thrilled to hear that you appreciated the custom cover options and the ability to add personalized text. We apologize for the inconvenience you experienced with our website on your iPad. Our development team is currently working on making the site more device-independent to ensure a seamless experience across all devices. Your input is valuable to us, and we're committed to improving our services. Thank you for bringing this to our attention!

North Carolina
1 review
0 helpful votes
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Xxxxx
June 26, 2024

Very satisfied and a good product hope it will work with the time

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sylviane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Free Swatch Kit
June 26, 2024

Received this watch kit and was pleasantly surprised to find a sample of every material that they offer, not just the few materials I was interested in. It was very helpful in making a decision on what material and color to go with.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bob! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great Vustomer Service
June 26, 2024

Great custom service dealing with questions I had. Answered quickly and responded with helpful information

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elaine! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Ohio
1 review
0 helpful votes
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This was the second order we've done through this company. Very well constructed and made of good materials.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Well made cover
June 25, 2024

Excellent experience from start to finish. Product is well made and arrived in a timely fashion. It fits over our umbrella very well

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great cover
June 25, 2024

Easy ordering ordering, measure and choose options….product arrived as defined and quality as advertised.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Theresa! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Excellent service
June 25, 2024

I placed an order for a pool table cover and over text communications I noted that Covers and All aim to please their customers at all costs.

Date of experience: June 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Miguel! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01