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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,085
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Virginia
2 reviews
0 helpful votes
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Will definitely be using them for anything I need that they carry. Great product.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! We're thrilled to hear that you're happy with our product and website! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Florida
1 review
0 helpful votes
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Appreciate it! The service was great and product fits great.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Just what I needed
June 26, 2024

The cover fits perfectly and seems durable. I would order from here again

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Illinois
1 review
0 helpful votes
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Perfect Fit!
June 26, 2024

I ordered a custom fit outdoor cushion for a uniquely shaped ottoman. I was unable to find this size anywhere else. I am so glad I found this site, because the cover is well made and fits perfectly!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kay! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great cover
June 26, 2024

This cover for my fireplace is great. It fits perfectly, the material is thick and appears to be very durable. Thank you!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jean! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Love them!
June 26, 2024

I am very happy with the end product, high quality and done quickly! Thank you!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eliza! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Maryland
2 reviews
0 helpful votes
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Would buy from them again
June 26, 2024

The covers are amazing and good quality material with a perfect fit for the furniture. We will go through them again for any future furniture cover needs.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ezra! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Texas
1 review
0 helpful votes
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Great Customer Service
June 26, 2024

Found website by accident, thank goodness, followed step-by-step instructions for measuring my particular outdoor furniture. Received an email with verification questions and follow up questions. Then received a call to determine exactly what I wanted.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bryan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
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Swing Chair Cushions
June 26, 2024

Extremely happy and they were perfect!
My mother of 94 was so impressed with the quality!
Thank you!

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kerrie! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Virginia
1 review
0 helpful votes
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Perfect Fit
June 26, 2024

The cover fit perfectly my very, very old glider bottom cushion.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

New York
1 review
0 helpful votes
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Solar panel cover for camping
June 26, 2024

After ordering they replied quickly, very helpful showing just what measurements we needed to send them. When we got cover it fit solar panel perfectly. Great service and product, would recommend.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're thrilled to hear that you're happy with our product and service! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Pennsylvania
1 review
0 helpful votes
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Good quality
June 26, 2024

I bought covers for porch furniture cushions. The sizing was perfect (I gave the measurements) and the quality seems very sturdy. The color (slate) works very well with my color scheme on the porch. I'm very happy very with my first experience with this company. The delivery was quick. I felt the prices were very reasonable.

Date of experience: June 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great shade cover
June 26, 2024

Purchased this for weather proof/shade for side of porch. It seemed easy to install, good quality.

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathryn! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good product, quick turnaround altho we had to take many measurements for the design team, I am satisfied and will be placing more orders in the future

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jay! We're thrilled to hear that you're happy with our product! We understand that there was back and forth regarding your design, but, in order to deliver the right product, we support effective prior communication. As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Massachusetts
1 review
0 helpful votes
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All the cushions fit perfectly. The quality is good. Pleased so far.

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joan! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Nevada
1 review
0 helpful votes
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Custom cover made perfect
June 26, 2024

I needed a cover for my RV portable tank.
It was super easy via their website.
Arrived pretty fast and fit perfectly. I'm happy!

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Billy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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N/A
June 26, 2024

The item I ordered was exactly what I wanted. If. I should ever need additional covers, I will order from Covers & All…

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Samuel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
2 reviews
0 helpful votes
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Great porch swing cover!
June 26, 2024

Love the quality of the material and custom fit for our porch swing.

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
7 helpful votes
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Pizza Oven Cover
June 26, 2024

Great cover for my pizza oven, arrived on time east to install, looks amazing.

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lee! We're thrilled to hear that you're happy with our product! As a token of our appreciation, please use the coupon code PATIO25 for a 25% discount on your next purchase with us. Please visit our website: https://tinyurl.com/RRev01

Delaware
2 reviews
0 helpful votes
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Consistent Quality & Service!
June 26, 2024

I have purchased before, and have had a great experience with my orders: good quality (as expected), delivery, and overall service.

Date of experience: June 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Teddie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!