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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Connecticut
1 review
0 helpful votes
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Patio Furniture Cover
July 26, 2024

The cover fits our patio furniture well. We haven't had it long enough to know whether it keeps the furniture dry like we hope, but overall received a product as described and happy with it so far.

Date of experience: July 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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High Top Table
July 26, 2024

I order a heavy cover for my seven-piece fire Table Great Fit at Service under under 10Days Thank You

Date of experience: July 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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So far so good!
July 26, 2024

The cover fits as expected and looks great. I hope it holds up!

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Allison! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Nevada
1 review
0 helpful votes
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Great Customer Service
July 26, 2024

Very happy with the diligence that Covers & All exhibited with my order. They requested photos and had a few questions which were pertinant to the situation. This is my second order and both worked out GREAT!

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Received as represented
July 26, 2024

Very positive. Received covers as promised. Very nice covers- well constructed.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Good service and product
July 26, 2024

I recommend Covers and All, they do a great job...

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andres! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
2 reviews
0 helpful votes
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Great product
July 26, 2024

You can tell the quality is great and the size was exactly as ordered. Highly recommended.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good material
July 26, 2024

I love my welder generator cover! Fits really well and looks pretty strong

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marcela! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Custom covers for outdoor sofa
July 26, 2024

Excellent customer service help! If you measure wrong… they catch it and make sure your custom covers are perfect!

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Great experience
July 26, 2024

Great Quality of the product and the craftsmanship was top notch

Date of experience: July 15, 2024
Nebraska
1 review
0 helpful votes
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Great custom cover
July 26, 2024

The custom cover with modifications was made just like I wanted. Great cover.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Garrette! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Pillow cover
July 26, 2024

Good experience with process Easy to place order and arrived as expected.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Do not buy for pergola.
July 26, 2024

It holds water & then I have to push up with a broom & gushes then.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Fantastic Communication
July 25, 2024

The interactions with the team resulted in the perfect fit.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Indiana
1 review
0 helpful votes
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Perfect cover for inside bench
July 25, 2024

Cover arrived as indicated and fit the bench perfectly! The stitching and quality is great.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carla! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Vermont
1 review
0 helpful votes
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Sail to tent
July 25, 2024

Product information was difficult to know exactly what would be getting other than color and material. Dimensions of final configuration required customization of support structure and form. Turned out to be a tent not a sail. Early delivery from stated time was appreciated. If had file upload option could send image of final use.

Date of experience: July 15, 2024
New York
1 review
0 helpful votes
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123
July 25, 2024

Very happy with online ordering system. Email confirmation was quick & efficient. I was very pleased when product arrived. Above average experience-I have already recommended the company to several friends. Thank you for the high quality experience & product.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Allison! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Great; the site was very easy to use. I loved your measurement diagram.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sandra! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
2 reviews
0 helpful votes
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Well made cover
July 25, 2024

Easy to deal with the company and very satisfied with the product

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marion! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Great product and fits perfectly.
July 25, 2024

After initially placing my order, I realized I had not given the right dimensions. I called and spoke with a sale rep who immediately change the order with the correct dimension. The product even arrive 5 days before the expected arrival date. I highly recommend cover & all.

Date of experience: July 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!