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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Massachusetts
1 review
0 helpful votes
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Custom cover
July 27, 2024

Amazing fit! They worked with my closely to make sure my cover was exactly the right cit

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alex! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Great product
July 27, 2024

Just what i needed works great fits what and where i wanted it too

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ed! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
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Amazing customer service
July 27, 2024

The customer service and design staff were courteous and professional. Easy to talk to and friendly.

Date of experience: July 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Nice product, just what I needed.
July 27, 2024

Have not tried the sun tunnel covers yet, but...
Easy ordering process, quick delivery, nicely made and seemingly quality materials.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Loren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Easy to order, quick shipping, quality product. Time will tell how the product holds up

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kerri! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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All covers fit perfectly, the color was perfect and they were incredibly easy to install. I have purchased replacement cushion covers from other companies and have never been satisfied. I am so happy with this purchase!

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marta! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great cover! Great fit!
July 27, 2024

Great The covers fit very well over the couches and the company did a great job on confirming size and shape of the covers

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Denise! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
2 helpful votes
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Outdoor Chair Covers
July 27, 2024

Covers & All went above and beyond to make the perfect fit for my outdoor chairs.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diana! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Good work.
July 27, 2024

Great, excellent job. Produce seems to be made well and hopefully well enough to stand up to the weather.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dennis! Thank you five-star rating. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Chair
July 26, 2024

Great job with the covers for my glider. I enjoy it so much now.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sandra! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Great covers
July 26, 2024

Great and easy website. Product works well ill be sure to recommend

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jay! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Excellent service and experience
July 26, 2024

Excellent attention to detail and extremely pleased with final product.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elliot! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfect!
July 26, 2024

The dog bed I ordered fit the space exactly as I had measured it and my dog loves it. I shared your website with my interior designer; she was happy to have the reference for her files.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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As above
July 26, 2024

Excellent as usual. I have bought standard sized chair covers and special made table cover and every time the product and service has been great. That's why when I bought a new outdoor fridge and needed to protect it when not in use I came back here. Thank you for a quality relationship.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Title
July 26, 2024

Happy with the cover but the pillow size is way too small to achieve its purpose plus the fill valve is not good quality.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great experience
July 26, 2024

Very happy with everything from the ordering to the product

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mitchell! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Best quality
July 26, 2024
Updated review

I order a few times and never had an issue. The quality is fantastic and delivery on time.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Yuraine! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


They are fast on point and great quality
May 6, 2022
Previous review

They are fast on point and great quality

Date of experience: May 6, 2022
Florida
1 review
0 helpful votes
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Very satisfying experience
July 26, 2024

Product looks great. Good quality fabric and craftsmanship.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ilona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Patio Furniture Cover
July 26, 2024

The cover fits our patio furniture well. We haven't had it long enough to know whether it keeps the furniture dry like we hope, but overall received a product as described and happy with it so far.

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christina! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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High Top Table
July 26, 2024

I order a heavy cover for my seven-piece fire Table Great Fit at Service under under 10Days Thank You

Date of experience: July 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!