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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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New York
1 review
0 helpful votes
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Great company
July 28, 2024

Great business and customer service. The company emailed because they needed one more measurement. Once we provided that, it was less than a week before our cover was delivered.

Date of experience: July 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mandy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Vermont
1 review
0 helpful votes
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Great Company
July 28, 2024

I have made 3 purchases in the last year and we are completely satisfied with the quality, pricing, and delivery.

Date of experience: July 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Leonard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Awesome
July 28, 2024

Ordering was quick and easy on website. Item shipped and was delivered in a little over a week! High quality!
Thank you!

Date of experience: July 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Harry! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
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The shopping experience was good, but I was a bit undecided on which design I should choose for the chairs I needed covers for.
Either I chose the wrong chair design for the chairs, or I cut the measurements to close because they were a bit tight to get on.
The next time I will add a couple of inches to my measurements
However the covers are beautiful, and very well made.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your feedback! We're delighted to hear that you had a good shopping experience and that you find the covers beautiful and well-made. We understand that choosing the right design and measurements can be challenging. For future purchases, adding a couple of inches to your measurements is a great idea to ensure a perfect fit. If you need any assistance in selecting the right design or size, please don't hesitate to reach out to our customer service team. We're here to help!

Missouri
1 review
0 helpful votes
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Chaise lounger
July 28, 2024

I am very happy with the cover I received for my chaise lounger. I ordered a 6 inch foam pad for it, so I needed a bigger cover than normal for the pad. I found your company and ordered the cover a couple of inches bigger with the zipper around long and short side to make it easier to put the cover on the pad and it fit perfectly. If I need any more covers your company I will be ordering from and I will recommend to anyone that I know

Ed a foam pad for it

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Very good deal
July 28, 2024

Good deal, good quality, fast delivery, very easy to use website

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ion! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Excellent Covers All the Time
July 28, 2024

Love the ease of placing the order, the fast service, and excellent quality!

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Good Quality
July 28, 2024

Ordered outdoor speaker covers a while ago and was very impressed with the craftsmanship so when I needed new patio furniture covers they were my first choice. And I'm not disappointed. Great fit per measurements and excellent quality material. Thank you.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeffrey! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Looks perfect!
July 28, 2024

Designers were spot on and very helpful. Fits perfect, very happy with the entire experience

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lynne! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Patio Furniture Covers
July 28, 2024

I have no issue with the patio furniture covers. They fit great and happy with the quality. I do have an issue that they were not made in the USA and will not be purchasing again from Covers & All.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Awesome Covers!
July 28, 2024

The measuring instructions are very clear. Even so, the team followed up multiple times to ensure the covers were a perfect fit. This is our second time ordering from Covers and All. Our first cover has held up beautifully through three harsh Vermont winters!

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfect fit
July 28, 2024

I bought these covers to use in truck camper seats. The fit was perfect and the price was great for custom covers. I'm very happy I found this website and I will be using them again.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Henry! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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We needed custom covers to protect some outdoor stainless steel patio torches, The cylindrical custom cover ordering process was easily understood and easy to complete. The process seems to be carefully designed to ensure that you get exactly what you need.

Quick delivery of a high quality product — and the price is exceptional. We're now considering protection for other items, and we'll certainly use Covers & All again.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bill! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Excellent quality
July 27, 2024

Perfect fit and heavy-duty waterproof fabric. Made to order ensured we got the correct size with no worries about proper fit. Good communication about product shipment dates.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey, S.D! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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So pleased with my covers!
July 27, 2024

I found the entire experience to be user friendly, easy, straightforward, and incredibly fast! The directions on how to take the measurements of my furniture to be able to get the correct fit. All of my communications were positive as well.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Seshie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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New Table Cover
July 27, 2024

It was easy to measure the table and chairs and fill that out on the order. Covers & All will add up to 2" to ensure it's not too tight. My new cover is delivered and the moment of truth…. It fits and I am happy.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Dome solar tube covers
July 27, 2024

Good detailed instructions of how to measure. Disappointed that the product was sewn as if 2 hemi circles instead of one single full circle so it fit more snuggly over the dome.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Amy, thank you for your feedback and for appreciating our detailed measuring instructions. We apologize for any disappointment caused regarding the construction of the product. Your insight about the sewing pattern is valuable to us, and we'll definitely take this into consideration for future improvements to ensure a better fit over the dome. Please feel free to reach out if you have any further concerns or suggestions.

Florida
1 review
0 helpful votes
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Excellent
July 27, 2024

Easy to navigate order site. Excellent quality, perfect fit and reasonable pricing! Timely delivery. Would purchase from them again!

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cherie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Illinois
1 review
0 helpful votes
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N/a
July 27, 2024

I Do not want my review published online thank you very much!

Date of experience: July 17, 2024
Idaho
1 review
0 helpful votes
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CUSTOM ORDER
July 27, 2024

Great experience from start to finish. Ordering was easy and with a quick turnaround. Finished product was perfect and exactly as I ordered it.

Date of experience: July 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!