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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
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51,449 reviews

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New York
1 review
0 helpful votes
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Perfect replacement
July 25, 2024

I stumbled upon this website after an old patio loveseat cushion was ruined in the washing machine. I'd looked for a new one at multiple retailers, but didn't have luck finding one the right size. I took a chance and ordered one from this company. When it arrived, I found the quality to be excellent. The fabric is thick, and it's well constructed. It's much nicer than what I was replacing. I have two matching chairs that I plan to order covers for since the cushions no longer match. I wish there were a few more colors to choose from, but overall I'm very happy.

Date of experience: July 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Seat cushions
July 25, 2024

Great customer service. Answered my issues. Will use you again!

Date of experience: July 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dori! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Good quality
July 25, 2024

I like the cover, but it did not measure up to the specs that are provided. It's a little too small.

Date of experience: July 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Angela! We are sorry for any inconvenience that has been caused to you. We request you to raise a ticket by using 'Help and support' option from your account in case of any issues with the product.We are delighted to hear that you are pleased with the quality of the product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great quality
July 25, 2024

They corrected and confirmed my measurements before production.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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The makers were sure to get pictures and measurements of my custom shaped cushions to ensure the proper fit, and everything ended up fitting perfect.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Woody! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alaska
1 review
0 helpful votes
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Great so far
July 25, 2024

I saw an ad for Covers and All while watching a motocross race on TV. I was in need of cushion covers for my couch due to my dog chewing one as well as general degradation of the original couch cushion covers from wear and tear, which did not last very long given the money I spent on it.

I needed covers to fit cushions on an indoor sectional sofa which would stand up better, especially to my 2 pups, with durable, soft material that would be easy to clean. All options I looked into were either the wrong color, inadequate material(s), too expensive, or wouldn't fit my couch cushions. I then saw the ad for Covers and All and decided to give them a try.

I am super happy with my purchase thus far. The process for the custom covers was simple, yet thorough and they arrived quickly once everything was confirmed. I was nervous about the resulting fit and although some of the covers are a hair large, I can deal with it. The price was awesome for my order, especially considering all other alternatives I looked into, along with the material and construction used. The material and construction is/was exactly what I was looking for and the covers are easy to put on/take off for cleaning purposes. I hope these cushion covers hold up to my 2 mutts because they seem great so far.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you had a positive experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fire pit cover
July 25, 2024

This cover is just perfect as was the one we ordered last month to use in the same vicinty on our deck at our vacation home

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great product and service.
July 25, 2024

I ordered a cover for my grill. I have a large grill and needed a custom cover. My cover was delivered quickly and fit nicely. If I need another cover I will definitely order again.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Luther! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great service
July 25, 2024

They went out of their way to make sure my order was the way I wanted it, even after I initially made a mistake when I ordered.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Sarah, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Michigan
1 review
0 helpful votes
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Awesome
July 25, 2024

So far it has been very good. Great product. Going to order more.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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See my title. Says it all.
Fit perfectly. Color matches we busted. It looks great. Was easy to install.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Hawaii
1 review
0 helpful votes
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Heavy duty tarp
July 25, 2024

Very quick turnaround from placing order. Excellent quality and impressive workmanship.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Garry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
2 reviews
0 helpful votes
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Satisfied customer
July 25, 2024

I have ordered two custom covers. Both were exactly what I requested. Good quality & fast delivery. Would recommend Covers & All to anyone looking for good quality covers.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kaye! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

West Virginia
1 review
0 helpful votes
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Fire Pit cover
July 24, 2024

Expensive but you certainly get what you pay for. Perfect fit and great quality.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sarah! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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I was confused on the measurements but figured they would get it right. Covers don't fit right at all and these are supposed to be custom fit. Not even close as you can see from the photo I uploaded.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Melissa, we apologize for the inconvenience caused. Thank you for your feedback about the fit of your cover. Our records show that the cover was manufactured to the exact measurements provided when the order was placed. Since you're experiencing a fitting issue, we've contacted you via email to gather more information and resolve this for you.


I was a little confused on the measurements of the...
July 8, 2024
Previous review

I was a little confused on the measurements of the adjustable part of the chaise but hope we got it right.

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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Excellent product
July 24, 2024

Custom cover fits perfectly and keeps our fire pit clean and dry.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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I have bought a table cover and two wheel covers for my boat and they are great!

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Easy to order great quality
July 24, 2024

After I carefully measured and ordered my covers, they were delivered in a week. Wonderful fit and I am extremely pleased with the quality.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Natalie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Still working on it.
July 24, 2024

I am trying to get help with the sail to maybe make the sail to an adequate size for the space.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Donald! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

California
1 review
0 helpful votes
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Perfect fit
July 24, 2024

The cover came quickly and fits our table perfectly. Very pleased.

Date of experience: July 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!