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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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Great Company
July 21, 2024

Very impressed with such a quality company, customer support.

Date of experience: July 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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Perfect Fit!
July 21, 2024

Easy ordering and fast shipping! The cover was sewn perfect and fit very nicely...

Date of experience: July 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Keith! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
3 reviews
0 helpful votes
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Swing replacement seat
July 21, 2024

Very happy with the item I ordered and the delivery was great.

Date of experience: July 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Terry! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Gate Panels
July 21, 2024

The materials, custom sizing and color was all perfect. Worked great for our project. Quality is exceptional.

Date of experience: July 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Glenna! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Nice workmanship
July 21, 2024

Great experience, would purchase again, highly recommend for outdoor covers.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Impressed
July 21, 2024

The covers fit and look great. Very easy to work with and fast turnaround time!

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Heather! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Really wonderful experience
July 21, 2024
Updated review

This company does a wonderful job of communicating with their customers. Many wonderful options on colors, materials are very high quality.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Beverley! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great company to work with, very detailed on the custom...
May 15, 2023
Previous review

Great company to work with, very detailed on the custom covers.

Date of experience: May 14, 2023
Colorado
1 review
0 helpful votes
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Highly recommend.
July 21, 2024

Fantastic. Should up as described work as listed. Recommend the product

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Armon! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Great quality, fast shipping
July 21, 2024

Love my new cover, it's good quality and it fit perfectly. Thank you!

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jon! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Good Quality
July 21, 2024

The covers are high quality. I covered two chairs. I like that they are waterproof. I will order more.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Luz! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Cover
July 21, 2024

Great cover.fits great.i would recommended this product.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ron! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
2 reviews
0 helpful votes
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Various outside covers
July 21, 2024

They are good quality and fit perfectly. A bit pricey but worth it lets see how long they ladt

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debby! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great Quality, Perfect Fit.
July 21, 2024

Product is better than expected. Looks and fits great. I recommend the thicker fabric. Also, take the time to measure and send a picture of what you are covering with your initial request. They will reach out multiple times to suggest additional measurements and confirm (and reconfirm) the ones you take. That process is worth the hassle, as it will make sure the cover comes fitted as intended.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
2 reviews
0 helpful votes
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Good site
July 21, 2024

Straight forward - typed in measurements, click to purchase.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tara! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Massachusetts
1 review
0 helpful votes
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Sand box
July 21, 2024

This is a very efficient and fast company to deal with. The order site is easy to use and very thorough so there is no back and forth about what you are asking to have made.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Better than I expected
July 21, 2024

Easy to order and measure, perfect fit, seems like good quality

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Great communication and help with a custom design. Excellent quality, timely shipping, worth the money and would highly recommend

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kyle! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Skylight Covers
July 21, 2024

Ordering was easy and the young lady on the phone was polite and knowledgeable. I received my order in a timely manner and the product is heavy duty, fits perfect and works Great!

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gregory! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Quality cover
July 20, 2024

Everyone was friendly and got back to me quickly. Very happy with customized tire cover.

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Arthur! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
3 reviews
0 helpful votes
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Great product as usual
July 20, 2024

Got a custom cover for an outdoor cabana, very pleased with the quality exactly to spec. Thank you!

Date of experience: July 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kitty! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!