On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordering process was very easy. Received my cover & it fit very well.
I was looking for custom covers for our outdoor furniture and this was exactly what I needed. Durable, high quality and shipped fast.
Hello! We are delighted to hear that you are pleased with our product durability, quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased just a few covers to see the quality. I am not disappointed. Quality is great. Nice fabric, seams, and zippers. Ordering the rest of my cushions this week!
Delivery was also really quick for custom order. Delivered within 2 weeks!
Hey Michele! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy instructions to measure- came quick and it's a very durable and quality material. We are very pleased and know we have covers that will last a long time. We have more to order soon.
Hey Carey! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a fire pit cover. It was perfect. Now chair covers. Know they will fit perfect as well.
Solid construction, fits our little firepit perfectly, and the dark brown matches the deck furniture really well.
Hey Dain! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found this company via a search. I'm so thrilled to have found them. Their attention to detail regarding the order was spot on. I was pleasantly beyond surprised at the product quality. All for a price that didn't send me to the poor house.
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very helpful staff, and quick fabrication for such a quality cover.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order process was efficient and easy to order. The cover arrived as promised in a timely way.
Hey Ben! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to make custom sizes. Great quality. Fast shipping. Great company.
Hey Adam! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I just did.I loved the service, but this review is tedious. Now, I'm a bit annoyed.
We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The products are mediocre at best. Also, these spammers clogged my inbox with daily unsolicited emails. They also send unsolicited text messages. I reported them everywhere
Hi Don! Thank you for your feedback, and we sincerely apologize for the inconvenience. We have forwarded your concerns to our team, and they are working to resolve the issue. In the meantime, you can easily unsubscribe from our emails by clicking the "Unsubscribe" button, and for text messages, simply reply with "STOP" to opt out of further messages. We appreciate your patience and understanding.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Only complaint I would have is I would like the outside chain heavier. Imprint of the image is great and the product is heavy duty.
Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service and quick delivery.
This is my second time ordering
Hey Deanna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a cover for an outdoor daybed and pillows to match. I am very satisfied with the quality and workmanship, and it arrived quickly.
Hey Jayne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These little pillow covers (after stuffing) gave my rattan seating a comfy back support. Made perfectly, delivered timely, looking good.
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Custom dimension swing cover fit perfectly, quality material, and color just as shown in picture on website. Has already kept the rain off of our beautiful swing!
Hey Brad! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover fit nicely with room to spare but still contoured enough to look like a grill cover. Material is substantial and looks like it will stand up to the elements.
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering on line was okay. Burt I had to ask the agent to email me their instructions. I just could not understand 90% of what was said.
This was enough for me never to use the company again. Too bad, cause the product and delivery was faultless.
We appreciate you sharing your feedback, Nick. We sincerely apologize for any inconvenience you've experienced. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!
I am very excited to get my cover, I have been looking for something more affordable and I hope I found what I was looking for!
Hey Sheryl! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lisa! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!