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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
1 review
0 helpful votes
Follow Rodney B.
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I purchased some tarps from "Tarps Plus", after building my framework to support those tarps with much labor I noticed I could see right through the canvas...It was crap that they sold me. I found these guys online. What a difference. The coated tarp actually collected water due to my ill engineering, a belly full of maybe 40 gallons collected before I notice my error. The tarp held though. These are great coated tarps.

I'm fixing my error now, I will be buying more of these in the near future, as I have several more tents to build...Boat coverings

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rodney! Thank you for sharing your detailed experience with our tarps! We’re thrilled to hear that our product exceeded your expectations. It's great to know our coated tarps withstood the weight, and we appreciate your trust in our quality. We look forward to helping you with your future projects, including the boat coverings. If you need any assistance or have specific requirements, feel free to reach out!

South Carolina
1 review
0 helpful votes
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Awesome
October 2, 2024

Awesome could not have been better only wish I would've known about them sooner

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lance! Thank you for your kind words. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Great quality, price, and service!
October 2, 2024

Very happy with this purchase. Ordered covers for 4 standard patio dining rocker/swivel chairs. My cushions were in good shape but outdated. Couldn't even buy the fabric to recover the chairs for this price. Quality fabric with waterproof backing, seams were professional, fit was great, and zippers are good quality. I ordered the cushions a half inch smaller than all sides measured as they say there is an inch discrepancy. Fit was perfect. They even arrived a week early. Made in the USA👍🏼

Date of experience: September 21, 2024
Maryland
2 reviews
0 helpful votes
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Excellence in every aspect
October 2, 2024

The ordering process was easy. Communication about the progress of the order and delivery was excellent.
Then the packages arrived in good order and good time. I was confused about the sizing and customer service reached out immediately to resolve my confusion. They did so not obligation quickly but in a very professional friendly manner.
The cushion inserts and covers are both outstanding! Top notch materials and excellent workmanship. Very very impressive all the way around.
I'm definitely using Covers&all again and recommending them to all of my friends and family!

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! Thank you so much for your fantastic review! We're thrilled to hear that your experience was excellent from start to finish and that the cushion inserts and covers exceeded your expectations. It's great to know our customer service team was able to resolve your sizing confusion promptly and professionally. We truly appreciate your recommendation to friends and family and look forward to serving you again in the future. If you need anything at all, don’t hesitate to reach out!

New Jersey
1 review
0 helpful votes
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Fit perfectly and exact color match!
October 2, 2024

Honestly, I was a little leery about this site. However, it was least ordering & they even sent a mark up to be sure. Item arrived & was better than my original!

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rachel! Thank you for your wonderful review. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Nice oval tension cover
October 2, 2024

Electric blue pool cover looks good. Full day to install the brass anchors, but I expect this tension cover to be much easier to use than old impervious cover.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thomas! Thank you for sharing your experience with the electric blue pool cover! It’s great to hear that it looks good and that you're expecting it to be easier to use compared to your old cover. We understand the installation of the brass anchors can take time, but we're confident that the cover will offer long-term convenience and durability. If you have any questions or need support in the future, don’t hesitate to reach out!

New York
1 review
0 helpful votes
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Great cover
October 1, 2024

Excellent service. Speedy shipping. Great price. Thank you.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
2 reviews
0 helpful votes
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Always a great experience.
October 1, 2024
Updated review

This is my 8th cover and I have never been disappointed. Great response from customer service when I have had questions and the products are great.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Love the custom options
August 13, 2024
Previous review

Love the custom options. Ordering is very easy.

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Easy to navigate, but received inferior inserts for each cover. Not solid foam, making them extremely thin and uncomfortable. Ordered what I thought was solid 2+ inch firm foam for outdoor chair and received foam that's about an inch thick and very flimsy and surrounded with cheap filler. The covers are beautiful, but will need to find appropriate cushions.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Sharron! Thank you for your review! We use the same type of foam for all inserts and vacuum-pack them for shipping, so once opened, the foam should expand to the 2-inch thickness as expected, as it was inserted into the cover before shipment. Your feedback is valuable, and we’ll consider it for improving the experience in the future. Feel free to contact us in case of any other concerns or queries. We are here to help!


Easy to navigate
September 12, 2024
Previous review

Easy to navigate

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
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It was great
October 1, 2024

I asked the company to adjust sizing for a kayak cover to be a canoe cover.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pamela! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Great product, bad fit.
October 1, 2024

Quality is fine, although they say they go an inch or two more on each official product website measurement, fit seems way off and droopy. Does not complement the back yard look as they appear all oversized.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! Thank you for your feedback! We're glad to hear you're happy with the product quality but sorry to learn the fit wasn't as expected. We always aim for customer satisfaction and it's disappointing that the covers seem not up to your desired fit. If you need any assistance or have any questions you can contact us directly and we'll be happy to assist you.

Utah
1 review
0 helpful votes
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Very thorough and fast service
October 1, 2024

Excellent attention to detail when there was a question about measurements

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Cover fits perfect!
October 1, 2024

Cover fits perfect! Fast turn around will order again for sure!

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Excellent Product
October 1, 2024

Product is extremely high quality and the ordering process was very easy.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rod! We are delighted to hear that you are pleased with our product quality and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good Quality, easy process
October 1, 2024
Updated review

Covers are working well. We are happy with them. Easy ordering. Prompt delivery. Good communication through the process.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So far, so good
May 8, 2024
Previous review

So far, so good

Date of experience: April 28, 2024
Michigan
1 review
0 helpful votes
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Our first time ordering from Covers & All. Good quality and fits as requested. Only thing is we requested Navy blue, but product was a bright/royal blue.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brenda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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My 3rd Cover
October 1, 2024

I've had covers made for an outdoor barbecue, an outdoor side burner and a piece of musical gear and each time the covers have fit perfectly and their attention to detail was excellent.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carl! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Nice and sturdy
October 1, 2024
Updated review

Sizing didn't seem exact - the back width was bigger than specified

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shelia! Thank you for your feedback! We’re glad to hear that you find the product nice and sturdy. Regarding the sizing, we apologize if the back width was larger than expected. We aim for precision with each custom order, and your experience is valuable for us to improve. If you need any assistance regarding that, feel free to contact us directly, and we’ll be happy to help.


My cover was the perfect fit.
June 15, 2024
Previous review

The durability of this product is second to none. We get a lot of storms in the April-June months and this has held up very well. The cover fit exactly to my requested dimensions.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Great website and loved the product
October 1, 2024

Great website and loved the product once received. Didn't realize when ordering that it truly was customized and would take up to three weeks to receive, but if I had known that as well as what the quality of the product would be, it would not have been an issue. So, I guess my thoughts are emphasize the custom nature and high quality and alert the buyers that due to each cover being individually manufactured, it would take a longer time than most to receive.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mitchelle! Thank you for sharing your thoughts! We're thrilled to hear that you loved the product once received and that the quality met your expectations. We truly value feedback like yours, as it helps us improve our process. We will certainly work on emphasizing the custom nature of our products and ensuring that customers are more aware of the manufacturing timeline. It's great to know that the quality was worth the wait, and we appreciate your understanding regarding the longer lead time. If you ever need anything else, please don't hesitate to reach out.

Florida
1 review
0 helpful votes
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Custom fit fire pit cover
October 1, 2024

I thought I was going to have to be satisfied with an off-the-shelf, oversized, standard cover for my small fire pit. Covers & All appeared in my Google search and I was surprised that I could get a custom fit cover for a very reasonable price. I followed their sizing instructions and the cover fits perfectly. It is very well made and nicely stitched. It looks like it will last through many seasons.

Date of experience: September 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cathy! Thank you for your wonderful feedback! We're delighted to hear that you found the perfect custom fit cover for your fire pit and that the quality met your expectations. It's great to know that our sizing instructions were helpful and that you’re pleased with the fit and craftsmanship. We're confident the cover will serve you well for many seasons to come, but if you have any questions or need further assistance, feel free to reach out anytime.