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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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They told me how to measure my bbq in order to make my custom cover. I inadvertently measured wrong but they caught the error (I forgot to include the rotisserie component which sticks out about an additional 2" on the sides). They were very helpful and their prices very fair. Would definitely use them again.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Patrice! We are delighted to hear that you are pleased with our pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Saudi Arabia
3 reviews
0 helpful votes
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Good service and pricing
October 2, 2024

I ordered a roller shade for a large size opening that we have on the balcony. Good price vs other sites and am happy with the purchase

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anupam! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Expedient delivery and effective shipping. I would recommend covers for all

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product fitting, durability and cover. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Most excellent in all respects! From website, to contact with sales staff, to the quality of the product

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again

Pennsylvania
1 review
0 helpful votes
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Sunshade for pergola
October 2, 2024

Fast and easy to order. Made to the measurements provided. Only issue is the wrinkles in the sunshade. I have not been able to remove the wrinkles.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! Thank you for your order and for sharing your experience with us! We're glad to hear that the ordering process was fast and easy, and that the sunshade was made to your measurements.Regarding the wrinkles If you need any assistance or have any questions feel free to contact us.

Indiana
1 review
0 helpful votes
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Perfect
October 2, 2024

I measured what I needed and ordered it, came in perfect and I'm very happy with the results

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cami! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Easy order and quick delivery
October 2, 2024

It was easy to find what I needed, and the custom size ordering process was quick and easy. Delivery was prompt.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with ordering experience and fast delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Perfect Fit, Nice Quality
October 2, 2024

I've been looking for a firepit cover for several months online, and it was difficult to find one as we had our firepit custom build and a very unusual size. It wasn't until I was able to Covers & All custom fit mine and it looks great. The edges fit nicely, and we get a great deal of wind where we live, and that has not impacted the cover or blew it off. I highly recommend Covers & All for your custom fit cover needs.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product and service. We liked to hear you are satisfied with the product fit and had overall positive experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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To cover leaky skylight
October 2, 2024

Great product. Will install this weekend.$$$$$$$$$$$$$$$$$$$$$$$$$$#$$#

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good quality product
October 2, 2024

Easy process we got exactly what we ordered. Fit and quality is good.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
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Review
October 2, 2024

Excellent - product is of excellent quality and customer service top notch

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Cover
October 2, 2024

Good experience. Cover fit dock box really well….seems very durable and weather proof…..

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product durability and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great cover. Bad customer service.
October 2, 2024
Updated review

I can't continue to order from this company as they have not satisfactorily answered a business practice of charging a customer more when the size of their product never changed. They keep replying like a bot stating my dimensions changed the size of the product. It DID NOT. All that happened was I got the length and width switched. I went back in to their website to order a corrected version and it came back with my OLDER, LOWER price. NOT the increased price they asked me to pay.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lauralee, thank you for sharing your feedback. We understand that you're not entirely satisfied with the price difference, and we truly empathize with your concerns. According to our custom business policy, price variations can occur when dimensions are interchanged. However, we did apply a discount before finalizing the total price, and the current amount reflects that. Please rest assured that no additional charges have been added. If you'd like to compare prices, you can do so by proceeding to the shopping cart and entering your pin code, where the updated price will appear. We're sorry for any inconvenience this may have caused, and we're here to assist with any further queries.


I was able to upload a picture of my cover and provide...
September 5, 2024
Previous review

I was able to upload a picture of my cover and provide needed details to customize it as much as possible. I look forward to getting the cover with the personalization.

Date of experience: August 26, 2024
Maryland
1 review
0 helpful votes
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Good quality
October 2, 2024

We ordered a set of covers for chairs near our fire pit a years ago. They're still in good shape. We have ordered other supposedly high quality covers that don't last and rip. We just ordered more from Cover and All to cover additional outside furniture.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Patricia! Thank you for your continued trust. We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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I've been using their covers for about seven years and they hold up great. I have over 15 custom covers plus one for my classic car. Some of these covers see extreme weather and have held up excelent.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kenn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Excellent job
October 2, 2024

Technical support help was very good, product is extremely well-made

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Very accurate fitting
October 2, 2024

Before shipping was contacted to make sure everything was correct

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Happy customer
October 2, 2024

It was fast and smooth. Easy to use website with easy to follow instructions on measuring

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shrujal! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great
October 2, 2024

Covers are a perfect fit and a good quality, they arrived in a timely manner, and I'm happy with the service.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Owner
October 2, 2024

Excellent services and website. Thank you so much for your service

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Edward! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!