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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,035
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Louisiana
1 review
0 helpful votes
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The custom size dog bed was a hit!
October 3, 2024

I ordered a dog bed large enough to fit a baby bed for my dog, Rosie. She took to it immediately. She's 14 years old and this was a perfect solution for her. The bed came while I was gone. My husband said the package was way too small to fit a baby bed. When I got home and opened the small package, it expanded into exactly what I ordered. Love the way it looks and Rosie loves to lay on it.

Date of experience: September 23, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom Shuffleboard Cover
October 3, 2024

We have a 9.5' shuffleboard table and couldn't find a cover anywhere. Covers & All came through with the perfect custom fit and at a great price.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jack! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great!
October 3, 2024

You are my go to place for covers. This is the third time that I purchased a cover from you.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! Thank you for your continued trust. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Awesome!
October 3, 2024

100% perfect! Easy and fast. Exactly what I wanted and expected. Perfect.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Covers are thick and nice. Measurements were correct. Overall a great value. However, we expected a single drawstring that goes all the way around entire cover in the seam. Weirdly, there are two shorter sewn-in drawstrings at 2 opposing corners that seems to be designed to cinch and secure the cover, but only at those 2 corners. It's hard to cinch the short cords in the thick good quality cover material. We may need to rig these to work better for us.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rebecca,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

California
1 review
0 helpful votes
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Fast, through and accurate
October 3, 2024

Fast, through and accurate. Would order from them again. Happy customer

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
2 reviews
13 helpful votes
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Perfect fit!
October 3, 2024

Received our custom fire pit cover and it fits wonderful! Appreciate verifying everything prior to shipping. Feel better with our fire pit protected well.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Design #1 with Max fabric.
October 2, 2024

This is a nice looking fire pit cover. Feels very durable...very happy with the purchase.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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They told me how to measure my bbq in order to make my custom cover. I inadvertently measured wrong but they caught the error (I forgot to include the rotisserie component which sticks out about an additional 2" on the sides). They were very helpful and their prices very fair. Would definitely use them again.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Patrice! We are delighted to hear that you are pleased with our pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Saudi Arabia
3 reviews
0 helpful votes
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Good service and pricing
October 2, 2024

I ordered a roller shade for a large size opening that we have on the balcony. Good price vs other sites and am happy with the purchase

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anupam! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Expedient delivery and effective shipping. I would recommend covers for all

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product fitting, durability and cover. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Most excellent in all respects! From website, to contact with sales staff, to the quality of the product

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again

Pennsylvania
1 review
0 helpful votes
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Sunshade for pergola
October 2, 2024

Fast and easy to order. Made to the measurements provided. Only issue is the wrinkles in the sunshade. I have not been able to remove the wrinkles.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! Thank you for your order and for sharing your experience with us! We're glad to hear that the ordering process was fast and easy, and that the sunshade was made to your measurements.Regarding the wrinkles If you need any assistance or have any questions feel free to contact us.

Indiana
1 review
0 helpful votes
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Perfect
October 2, 2024

I measured what I needed and ordered it, came in perfect and I'm very happy with the results

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cami! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Easy order and quick delivery
October 2, 2024

It was easy to find what I needed, and the custom size ordering process was quick and easy. Delivery was prompt.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with ordering experience and fast delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Perfect Fit, Nice Quality
October 2, 2024

I've been looking for a firepit cover for several months online, and it was difficult to find one as we had our firepit custom build and a very unusual size. It wasn't until I was able to Covers & All custom fit mine and it looks great. The edges fit nicely, and we get a great deal of wind where we live, and that has not impacted the cover or blew it off. I highly recommend Covers & All for your custom fit cover needs.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jennifer! We are delighted to hear that you are pleased with our product and service. We liked to hear you are satisfied with the product fit and had overall positive experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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To cover leaky skylight
October 2, 2024

Great product. Will install this weekend.$$$$$$$$$$$$$$$$$$$$$$$$$$#$$#

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good quality product
October 2, 2024

Easy process we got exactly what we ordered. Fit and quality is good.

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
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Review
October 2, 2024

Excellent - product is of excellent quality and customer service top notch

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Cover
October 2, 2024

Good experience. Cover fit dock box really well….seems very durable and weather proof…..

Date of experience: September 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product durability and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!