Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,035
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Gordon F.
Unfollow Gordon F.
Share Review
Report Review

Review process is too long
October 10, 2024

The review process takes far too long. You take 2 to3 days to respond to customer comments.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Gordan,

Thank you for sharing your feedback; we genuinely appreciate the time you've taken. We understand that you're dissatisfied with the back-and-forth communication. This was done to ensure we had your confirmation to create the cover according to your specifications. If you have any further concerns, please feel free to reach out to us.

New York
1 review
0 helpful votes
Follow Roxanne I.
Unfollow Roxanne I.
Share Review
Report Review

Quality covers
October 10, 2024

I had two covers made. Excellent service and quality materials used

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roxanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Very Happy!
October 10, 2024

Really like the hot tub cover... goes on easily and looks great

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product quality and ease to fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

They get a five star rating!
October 10, 2024

The product is quality and they were able to custom fit the cover to my specific sectional. They were also priced reasonably. I even gave covers and all a referral to the company that sold me the sectional, so they could help future customers.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

Good quality at a good price.
October 10, 2024

I was able to order a custom size with the options I wanted and it didn't break the bank. It was delivered within 10 days from the time I placed the order.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
Follow Corbin D.
Unfollow Corbin D.
Share Review
Report Review

Quality workmanship
October 10, 2024

From user friendly ordering process to high quality construction i give them 5 stars!

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Corbin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
Follow LESLEY Y.
Unfollow LESLEY Y.
Share Review
Report Review

REVIEW
October 10, 2024

Everything was great, simple to order, and product came as ordered.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lesley! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alaska
1 review
0 helpful votes
Follow Julia T.
Unfollow Julia T.
Share Review
Report Review

Tricky corner
October 10, 2024

My cover was tricky because of a cut off corner. That part didn't come out right. The rest of the product was a expected

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Julia! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

California
1 review
0 helpful votes
Follow Kenya H.
Unfollow Kenya H.
Share Review
Report Review

Very satisfied
October 10, 2024

Excellent experience.
We have been very happy with all the coverts we have purchased from Covers & All.
The covers come just like described and order snd arrive in a timely manner, super quality and colors.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenya! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Tammy C.
Unfollow Tammy C.
Share Review
Report Review

Great Service
October 10, 2024

They did a great job, contacted us for additional information, asked us before charging our credit card. We put in our order with pictures and they were very helpful to get the material close to our other cushions. Their material is more durable than what we original purchased. From a distance, you can't tell which cushion was not from the original purchase.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tammy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Coreen Z.
Unfollow Coreen Z.
Share Review
Report Review

Perfect product
October 10, 2024

We needed the top to a bike cargo trailer. They made it easy to order this custom product and gave us the opportunity to approve the proof before production. The product they sent was perfect!

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Coreen! Thank you for sharing your experience! We're thrilled to hear that the custom top for your bike cargo trailer was exactly what you needed and that the proof approval process made ordering easy for you. It’s always great to know that our customers are satisfied with both the product and the process. If you need anything else in the future, we’re here to help!

Missouri
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Found their website after my wife searched for days trying to find our odd size cover. Easy to use and we received exactly what we ordered in a timely fashion.

Date of experience: September 30, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! Thank you for your kind feedback! We’re so glad to hear that you found exactly what you needed on our website for your custom-sized cover. It's great to know that the process was easy for you, and that your order arrived as expected and in a timely manner. We hope the cover meets all your needs, and we look forward to helping you with any future projects!

Ohio
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Very satisfied. These covers look like they'll hold up to th elements for years.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! Thank you for your review! We're glad to hear that you're very satisfied with the quality and fit of your covers. While we aim to provide the best quality at a fair price, we're happy to know that you feel the durability will hold up for years to come. If you ever need assistance with future orders, feel free to reach out!

Florida
1 review
0 helpful votes
Follow Eric H.
Unfollow Eric H.
Share Review
Report Review

Fits perfectly
October 10, 2024

I bought cushion covers from them in the past and decide to spruce up my patio once again. The covers fit my existing cushions like a glove. I can't be more happier with my purchase.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! Thank you for your feedback! We're delighted to hear that your cushion covers fit perfectly and that you're happy with your purchase once again. It's always great to see returning customers, and we're glad we could help spruce up your patio! Please let us know if you need any further assistance. We look forward to serving you again in the future.

Washington
1 review
0 helpful votes
Follow Roddy J.
Unfollow Roddy J.
Share Review
Report Review

Great product on fit and price
October 10, 2024

Easy to order and fast shipping made it a dream to work with this company

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Roddy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Charlene X.
Unfollow Charlene X.
Share Review
Report Review

This cover fits perfectly!
October 10, 2024

I loved that before making it. You followed up per the image to see if I wanted a slot for the cord!

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charlene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
Follow Keith K.
Unfollow Keith K.
Share Review
Report Review

Product
October 10, 2024

All was as expected one spring broke at install. Really like the concrete anchors. Thanks

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Keith, thank you for your feedback! We’re happy to hear that you're pleased with the product and the concrete anchors. However, we’re sorry to learn that one of the springs broke during installation. Rest assured; we include a few extra pieces of hardware to cover such situations. If you have any other concerns, don’t hesitate to reach out to our customer support team via phone or chat—we’re here to help!

Arizona
1 review
0 helpful votes
Follow Shane U.
Unfollow Shane U.
Share Review
Report Review

Great product so far
October 10, 2024

All thw covers that were ordered have been correct and fit well. Now to see how well they hold up to the Arizona sun.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow C. M. Z.
Unfollow C. M. Z.
Share Review
Report Review

High quality, very quick delivery.
October 10, 2024

I was pleasantly surprised at not only how quickly the custom cover was delivered, but also the quality of the material.

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Christine W.
Unfollow Christine W.
Share Review
Report Review

Easy self explanatory price point is great quality is very high

Date of experience: September 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! Thank you for your feedback! We're glad to hear that you found the ordering process easy and the pricing and quality to your satisfaction. It sounds like you're waiting for the right time to start using your cover, and we hope it exceeds your expectations once you do. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!