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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
1 review
0 helpful votes
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Excellent and easy easy experience.
October 12, 2024

The pool cover I purchased was affordable and fit perfectly. It arrived on time and installed with ease.

Date of experience: October 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Well done
October 12, 2024

Measurements were accurate, pattern looks great, border on perimeter of carpet seems high quality! Great purchase.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jaqueline! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Outstanding Quality and Craftsmanship
October 12, 2024

I needed to replace my outdoor cushion covers and found some online that were close, but not a perfect fit. At well over $150/set I was looking at spending close to $1000 with shipping and handling - all for something close, but not custom fit. The price I got at Covers & All was a fraction of that AND the covers were custom fit for my exact cushions. I wasn't expecting great quality for that price but was seriously surprised and impressed when the covers arrived. The only "complaint" I would have is the limited fabric/color options but overall I could not be more pleased with my new covers! I highly recommend Covers & All!

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shelley! Thank you for taking the time to share your experience with Covers & All! We are thrilled to hear that you found our custom cushion covers to be a perfect fit and exceeded your expectations in quality. We appreciate your feedback about our fabric and color options, and we will take it into consideration as we strive to improve our offerings. Your satisfaction is our priority, and we are grateful for your recommendation! If you have any further questions or need assistance in the future, please feel free to reach out.

California
1 review
0 helpful votes
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Sturdy and high quality
October 11, 2024

Ordered custom fit covers for patio furniture because standard stuff would not fit. Chose the most rugged and glad it did. Very thick and sturdy. Fit perfect. Very happy.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ace! We are delighted to hear that you are pleased with our product and had a positive experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Durable cover with a great fit
October 11, 2024

I picked your heaviest cover for the weather extremes we experience in Spokane. Could be anywhere from 90's in the summer to a foot of snow on the furniture with sub zero temperatures. Was very pleased with the material and the fit on the pieces was excellent. Delivery was well ahead of what I expected. Overall great experience.

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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Easy
October 11, 2024

Easy to measure using drawing of comparison chair on website

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kathleen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Alabama
1 review
0 helpful votes
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Very easy to use website
October 11, 2024

Ease of using measuring and ordering the materials needed, fast delivery, quality product.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Storage bin cover
October 11, 2024

As with all my previous custom orders, the measurements were extremely accurate. However, this time C&A did not add the 1- 2 additional leeway inches, creating a very tight fit, which making the cover difficult to place and remove.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jonathan! Thank you for taking the time to share your experience with your recent custom storage bin cover order. We’re glad to hear that the measurements were accurate, as we strive to provide the best fit for our customers. We apologize for the oversight regarding the leeway inches, and understand how that could lead to a tighter fit. Your feedback is invaluable. If there's anything we can do to assist you further or if you have any questions, please feel free to reach out.

Texas
1 review
0 helpful votes
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Better than Expected
October 11, 2024

The covers were well made, quality material, and I am very pleased with the value for the money, and it was easy to configure my custom measurements with the website tool, I will be ordering more soon👍🏼🙏🏼

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Felicia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Excellent product and fast shipping
October 11, 2024

Customer service is the best. They answered all my questions and kept me in the loop about my order.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Wait and see
October 11, 2024

Cover fits perfectly. Little concerned with material. Hopefully will hold up to our winter conditions

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product. Rest assured, our covers are durable to withstand different weather conditions. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Great Experience
October 11, 2024

Every part of the experience was Outstanding Service shipping and product were great

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lawrence! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Satisfied Customer
October 11, 2024

Easy to order, came as expected, product seems to be of good quality at a very fair price.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great quality
October 11, 2024

Great product, company! Exactly what we wanted it fits perfectly great quality and quick turning around

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jodie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Fits Perfect!
October 11, 2024

Very pleased! I have no additional comments……………………

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carl! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Easy and thorough process
October 11, 2024

I needed a cover for an outside bathtub and the cover all process from start to finish was a perfect fit. After submitting measurements I received an email from the designer with a projected design. The design and measurements noted on the drawing were perfect. After my confirmation, the tub cover was put into production and mailed. The cover was perfect and I was thoroughly happy with the overall experience.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mark! Thank you for your wonderful feedback regarding your experience with us. We're delighted to hear that the process of ordering your outdoor bathtub cover was easy and thorough. It’s fantastic to know that the design and measurements met your expectations, and that you’re satisfied with the final product. Your happiness with our service and products is what drives us to keep improving. If you have any future needs or questions, please don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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Great fit and quality
October 11, 2024

Good Customer service and the product was a great fit. Customer service walked me through questions regarding measurements

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Perfect cover
October 11, 2024

The website and ordering process is easy to navigate and the product I received was perfect

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our website, ordering process and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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It Looks and fits perfect!
October 11, 2024

Give Covers and All the measurments requested and you will have perfect covers that look, fit and will last for years...Awesome job on all 6 of our deck furniture and firepits...well satisfied and this is the second time we have ordered from Covers and All. The first time was for a full outdoor kitchen with a b are and the cover fit perfect and was easy to install for the winter. Excellent work.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alan! Thank you for sharing your experience with us! We're thrilled to hear that your covers look great and fit perfectly. It’s fantastic to know that our products have met your expectations for both your deck furniture and outdoor kitchen. Your satisfaction is our top priority, and we appreciate your trust in us for your second order. If you have any further needs or questions, feel free to reach out.

District of Columbia
1 review
0 helpful votes
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Very good customer experience.
October 11, 2024

I was able to get responses to all my questions immediately.

Date of experience: October 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you Mike, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!