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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Easy to create
October 13, 2024

Makes it Very easy to convey and create a design and place order

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elliot! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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My cover came out perfect!
October 13, 2024

The representative was courteous and understood exactly what I needed, thank you!

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great product. They ask a lot of questions. The interface for answering questions, particularly when ordering multiple projects is annoying and clunky. I wish they could eliminate the questions that have already been answered.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Christopher,

Thank you for sharing your feedback. We will certainly address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to assist you and ensure that your experience with us remains positive!

California
1 review
0 helpful votes
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Great product and a great service
October 13, 2024

Came exactly as ordered, fast shipping, really good quality overall. Will purchase again without a doubt

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Julien! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
2 reviews
0 helpful votes
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Outdoor Flatscreen Cover
October 13, 2024

Love the fit and quality of the product. Blends right into the background, easy on/off.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Orders
October 13, 2024

Good experience. Have used them for many things. Always fast and good quality.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Melissa! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Canada
1 review
0 helpful votes
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Great service and priduct
October 13, 2024

Great service and product. My second order
They know how to make it fit

Date of experience: October 3, 2024
Pennsylvania
1 review
0 helpful votes
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Haven't used yet
October 13, 2024
Updated review

Hoping to like the product
Since I have not yet installed them

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Adele! Thank you for sharing this review! Hopefully, once you install the product, it meets all your expectations In case if you need any assistance or have any questions feel freer to connect with us. We're here to help.


Hoping to like the product
September 27, 2024
Previous review

Hoping to like the product

Date of experience: September 17, 2024
Ohio
1 review
0 helpful votes
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Good for a decade at least
October 13, 2024

This is the most durable new tarp I've laid my hands on in forever!
We covered my 3-year-old grandson's elevated play set, using it as the roof.
I anticipate he'll finish high school before this tarp gives out.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Marilyn! Thank you for your feedback! It’s great to hear that the tarp is holding up so well and you’re happy with the quality. It sounds like it’s perfect for long-term use, especially for something as important as your grandson’s play set. I hope it continues to perform well for many years!

South Carolina
1 review
0 helpful votes
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Custom size chair cover and cushion
October 13, 2024

Was having a difficult time finding the size I needed until I found this site. Completely satisfied with the product construction and quality.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Terre! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Sauna cover
October 13, 2024

The cover is well made. If I had known it was made in India I wouldn't have ordered it. Just wanted to buy products made in the USA. The only thing I found wrong with the cover is it has a blemish on the door panel on the upper left corner it looks black will not wipe off.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Steve! Thank you for your honest feedback regarding the sauna cover you ordered. We're glad to hear that you found the cover well-made, though we're sorry to hear about your disappointment regarding the product's origin and the blemish on the door panel. We want you to let you know that we've manufacturing units in different countries. We strive for high-quality standards, and we apologize for the blemish you noticed. If you'd like, we can explore options for addressing this issue. Please reach out to us at your convenience, and we'll be happy to assist.

Massachusetts
1 review
0 helpful votes
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Great Experience
October 13, 2024
Updated review

My overall experience with Covers & All is great. The site is easy to navigate, measuring directions are good and the products are of upmost quality. This is my second time ordering products from here and I will definitely order from COvers & All again.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chistine! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Fine, easy to navigate site and measuring directions...
September 28, 2024
Previous review

Fine, easy to navigate site and measuring directions are good.

Date of experience: September 18, 2024
GB
1 review
0 helpful votes
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Real value for money.
October 13, 2024

Top quality product and made to measure perfect plus strong durable material.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Bad I try to return my item and they won't allowed returns be careful

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Claudia! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

California
1 review
0 helpful votes
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Called to question the washing of this and I was told I cannot wash which was disappointing. I want to return this so badly. I have no use for it.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Chris, we apologize for the inconvenience you've experienced. After reviewing your order, we can confirm that the product was shipped as per the selected material and specifications. We provide detailed material information on our website, along with the option to order a free material sample kit so customers can better understand the materials before placing an order.

Additionally, we do not recommend machine washing, which is also mentioned on our website. As we are a custom business, we are unable to accept returns. If you have any further concerns, please don't hesitate to reach out to us.

North Carolina
1 review
0 helpful votes
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Satisfied
October 13, 2024

Excellent in all regards
Will use this company again
Very easy to work with

Date of experience: October 2, 2024
Pennsylvania
1 review
0 helpful votes
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A++ Quality
October 13, 2024

Covers are High quality at an affordable price. I will not purchase covers anywhere else so this will not be the last time that I order covers from covers and all.

Date of experience: October 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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As ordered
October 13, 2024

Got as ordered 2 days early. Seems good quality, but we shall see how it holds up to uv degradation.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Great Product
October 13, 2024

Exactly as we had imagined — well made - great product for our outdoor fire pit

Date of experience: October 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Frederic! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Appears to be good quality and would last for multiple seasons which I would expect for the price

Date of experience: October 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kiyomi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!