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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Hampshire
2 reviews
0 helpful votes
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Perfect
October 14, 2024

Web site is very easy to navigate, found the product I was looking for, the additional option was easy to add, overall great experience.

Date of experience: October 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Fabulous products and timely service!
October 14, 2024

Love, love, love being able to customize the size and thickness of the dog mattresses! We picked the Go Dog Go! Covering. It is adorable!

Date of experience: October 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Even better than I hoped
October 14, 2024

I ordered a replacement cover for my daybed. I received it quickly and it looked even better than the original cover

Date of experience: October 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anita! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Very easy process
October 14, 2024

Very easy process and lots of different options For customizing your firepit with a cover. Custom covet looks very clean and durable.

Date of experience: October 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Same as above. Misleading information where the company is not in Georgia like the return address says or the website says

Date of experience: October 4, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Robert, thank you for rating Covers&All. We’re sorry to hear about your disappointment regarding the product’s origin. As noted in the FAQ section of our website, all our products are manufactured in India. Moreover, the product has been delivered before the actual delivery date. If you have any other concerns, please don’t hesitate to reach out to us.

Oregon
1 review
0 helpful votes
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I purchased a custom fit picnic table cover for a very large log picnic table. The cover fits perfect, and is a nice waterproof solution for our needs. Great workmanship, and the fit was perfect!

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Janelle! Thank you for sharing your wonderful experience with us! We’re delighted to hear that the custom picnic table cover fits perfectly and meets your waterproof needs. It’s our goal to provide high-quality workmanship, and your satisfaction is the best reward. If you need anything else or have any future projects in mind, don’t hesitate to reach out. We’re here to help!

Florida
1 review
0 helpful votes
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Professional service, good quality.
October 14, 2024

Product fixed correctly. Good termination, nice presentation

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey J L! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Dont' force your customers to write here if they don't want to.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Paul! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Very satisfied with my order!
October 14, 2024

Web site was easy to use and clear. Measurement instructions were clear and easy to follow. Good experience.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Luke! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Kentucky
1 review
0 helpful votes
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Patio chair cover
October 14, 2024

Needed to replace a patio chair cushion. Size was odd and was able to order a custom made cover that worked great.,

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Helpful
October 14, 2024

Experience was easy and communication was very useful and helpful

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sharon! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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They fit great!
October 14, 2024

The cushion covers are just what I ordered! They look and fit great. The team caught an issue I didn't even notice and made sure the cushions looked how I wanted.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Exhaustive Ordering Process
October 14, 2024

Make sure you give exact dimensions as required by Covers & All...even when you do, you'll have 5 iterations of 'is this right? Are you sure?'

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Raymond! Thank you for sharing your feedback. We are sorry for any inconvenience caused. This step is crucial to ensure your custom product fits perfectly, and our team is dedicated to confirming all details with you to avoid any mistakes. However, we appreciate your patience and will look into how we can streamline this process for a smoother experience. If you have any further concerns or suggestions, please don't hesitate to reach out!

Oregon
1 review
0 helpful votes
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Perfect fit!
October 14, 2024

Our covers fit perfectly! We would definitely order from Covers and All again.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kelly! We are delighted to hear that you are pleased with our product fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

New York
1 review
0 helpful votes
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Replacement covers
October 14, 2024

Great experience with these customized outdoor replacement cushion covers! I must say the bar was pretty low considering my existing covers were not waterproof and never dried causing mold to grow and looked disgusting. The new ones fit perfectly and so far, they appear to be water resistant as I've seen rain pool and roll off which is a good start! My only issue is that the zippers get stuck on the material, but after struggling with the first few ( I bought 9) I was able to avoid it getting stuck.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lynn! Thank you for sharing your experience! We’re thrilled to hear that the customized outdoor replacement cushion covers fit perfectly and seem to be water-resistant, especially compared to your previous covers. We appreciate your feedback about the zippers; we’ll certainly look into improving that aspect. If you have any further questions or need assistance, please don’t hesitate to reach out!

Wisconsin
1 review
0 helpful votes
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Put the tarp on my boat today, impressed by the way it looks, well made and durable!

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outdoor cover
October 13, 2024

Website easy to use; arrived quickly. Everything as expected. My only complaint is that the cover arrived very wrinkled.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Diane! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Boat seat
October 13, 2024

Fair, cover was a little tight but i made it work……………………...

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pete! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Great product - Custom Tarps
October 13, 2024

We received our custom tarps before the expected delivery date. It was easy to order and their quality is excellent. We are happy with the product and ordering experience.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Matthew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Great product!
October 13, 2024

Very happy with the product and quality.
Fast shopping and good price.

Date of experience: October 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rafael! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!