Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

New York
0 reviews
0 helpful votes
Follow Margaret O.
Unfollow Margaret O.
Share Review
Report Review

Perfect fit!
October 16, 2024

Ordered 5 covers for my picnic table to help it last through the winter. Four bench and one table top. Shipped quickly and are a perfect fit!
Definitely would order from Covers and All again!

Date of experience: October 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
Follow Gerard X.
Unfollow Gerard X.
Share Review
Report Review

Firepit cover.
October 16, 2024
Updated review

Just measure and submit. Delivered in decent condition and delivered on time.

Date of experience: October 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gerard! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Firepit cover.
October 2, 2024
Previous review

Just measure and submit. Delivered in decent condition and delivered on time.

Date of experience: September 22, 2024
California
0 reviews
0 helpful votes
Follow June E.
Unfollow June E.
Share Review
Report Review

Great service
October 16, 2024

Had to replace chair cushion
Covers from a market brand patio set. The original company wanted $200
For these covers
Covers and All custom made the new covers at a fraction of the cost. Drew up
Specs and ensured that I received a perfect replacement. I am so happy!

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey June! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
0 reviews
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

You guys are GREAT!
October 16, 2024

Covers and All is the best! Great products and great customer service. I'll never go anywhere else. Thank you!

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
0 reviews
0 helpful votes
Follow Mathew I.
Unfollow Mathew I.
Share Review
Report Review

Good buy
October 15, 2024

Staff very professional. Cover that I ordered fits perfectly.

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mathew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow Alejandro I.
Unfollow Alejandro I.
Share Review
Report Review

Pool sofa
October 15, 2024

Great web site and awesome customer service
Very quick response and very happy with product

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alejandro! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
0 reviews
0 helpful votes
Follow Roger Q.
Unfollow Roger Q.
Share Review
Report Review

Confusing shipping method
October 15, 2024

Came fed ex from a company other than covers and all. No markings on package or packing slip indicating it was from covers and all. I was going to refuse it not knowing for certain what was in the package. Lucky I didn't.

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for sharing your experience. We sincerely apologize for the confusion with the shipping and understand how frustrating it can be to receive an unmarked package. We recognize the importance of clear identification for every delivery. We're glad you accepted the package, and we appreciate your understanding. We’ll certainly review this to ensure a smoother experience in the future. Thank you for your continued support!

California
0 reviews
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

Wrong dimensions, they were way off. I was trying to determine if I made the mistake on the order or if it was made wrong.

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Paul! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Nevada
0 reviews
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Share Review
Report Review

Tablecloth Fit Like a Glove
October 15, 2024

I am absolutely pleased with this purchase. The tablecloth fit perfectly and is of very durable materials. Thank you for the excellent service.

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your kind words! We're delighted to hear that the tablecloth fit perfectly and that you're happy with the durability of the materials. Providing excellent service and high-quality products is our top priority, so it's great to know we delivered on that for you. We truly appreciate your support and look forward to serving you again in the future!

North Carolina
0 reviews
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review

Great
October 15, 2024

Good product but needs instructions. Would use again. Functional

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ryan! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
Follow Yan O.
Unfollow Yan O.
Share Review
Report Review

I was concerned when my order tracking showed the product was coming from India. And again concerned when there was a shipping delay in India. However, the product arrived ahead of schedule by two days and the product itself exceeded my expectations. The material is thicker than I thought it would be and should withstand being exposed to the sun all day, every day. I appreciated the updates given throughout the process (order received, order being made, order shipped, order arrived).

Date of experience: October 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Yan! Thank you for sharing your experience! We’re delighted to hear that your concerns about the shipping process were alleviated and that your product arrived ahead of schedule. It’s great to know that the quality of the material exceeded your expectations and that you feel confident it will withstand daily exposure to the sun. We strive to keep our customers informed, so we’re glad you appreciated the updates throughout the process. Thank you for choosing us, and we look forward to serving you again in the future!

California
1 review
0 helpful votes
Follow Irene D.
Unfollow Irene D.
Share Review
Report Review

I am just buying one pillow and one cushion to see if my measurements work. If they do, I will order six more.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Irene! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
2 reviews
0 helpful votes
Follow Cheryl T.
Unfollow Cheryl T.
Share Review
Report Review

I needed high quality clear tarps for some outdoor animals. These are perfect and we're customized to my specifications.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Share Review
Report Review

Great website
October 14, 2024

Easily understood with uncluttered page layouts.
Exactly as ordered.
Warmed in the sun for a few as old practice before unfolding.
Pleased as no binding at hinges both sides.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donald! Thank you for your kind words. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
Follow MARI W.
Unfollow MARI W.
Share Review
Report Review

Fits perfectly
October 14, 2024

Great process. Easy and predictable. No surprises. Great fit!

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mari! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Share Review
Report Review

Pilgram
October 14, 2024

Custom order. Fits well with quality material and workmanship.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Sri Lanka
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Good company to do business with.
October 14, 2024

Company sent me samples of materials for furniture covers. This made it so much easier to judge the level of required material as well as the appropriate color.
Website very easy to use

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

High Quality Cover for FirePit
October 14, 2024

The new cover is great. I can tell that it will last years. The one originally supplied with the firepit purchase was cheap and had tears in it quickly. This one from Covers & All is really good quality. Thanks for making a good product!

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! Thank you for your kind words and for sharing your experience with our firepit cover! We're delighted to hear that the new cover meets your expectations and that you're confident it will last for years. It's great to know that our product stands out in quality compared to the original one supplied with your firepit. We appreciate your trust in our products and are always here to assist you with any future needs!

California
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Custom Fabrics at A Good Price
October 14, 2024

My four custom fabrics arrived quickly and as promised for an outdoor awning and soft shed that I built. The materials seem water proof. They are a little more plastic feeling than I was hoping but the price was good and they arrived on time.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! Thank you for your review and for choosing us for your custom fabric needs! We're glad to hear that the materials arrived quickly and as promised, and that they fit your outdoor awning and soft shed projects. We understand the fabric's plastic feel might not have been what you were expecting but in any case if you are exploring more fabrics you can reach out to us as we offer many different fabric types. If you have any questions or need further assistance in selecting different materials for future projects, we’d be happy to help you find a perfect fit.

California
1 review
0 helpful votes
Follow Matt Y.
Unfollow Matt Y.
Share Review
Report Review

Exactly What I Wanted/Ordered
October 14, 2024

Custom cover for my DIY gazebo. Dimensions were spot on. Grommets were centered exactly as I asked for them to be. Price was worth it. Cover is installed and I am very happy with this purchase.

Date of experience: October 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matt! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!