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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,035
shipping
342
quality
21,526
This company responds to reviews on average within 1 day

Instant Feedback

51,451 reviews

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Texas
1 review
0 helpful votes
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Sail too small for desired coverage
September 16, 2025

Despite the back-and-forth, the sail size failed to meet the desired coverage. It's too small. I was convinced to do curved edges to have more taunt edges, but that didn't happen and it drastically reduced the desired cover area.

Date of experience: September 6, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hi Ryan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Something's gotta give….
September 16, 2025

Shipping took forever. Cost of item too high considering quality of material & waiting for weeks to receive. If cost was less I could tolerate shipping time, OR if shipping was quicker could justify cost. Will go to local cover store next time & cut to size

Date of experience: September 6, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hi Scott, We sincerely apologize for the delay in delivery and any inconvenience this may have caused.

As per the latest update, a refund for the shipping charges has been initiated as a gesture of apology. We’re glad to know the cover fits well and meets your expectations. Thank you for your patience and understanding.

Michigan
1 review
0 helpful votes
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Great experience
September 15, 2025

Easy to work with support and get all the right measurements for the cover

Date of experience: September 5, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Ken! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers & All are PROS!
September 15, 2025
Updated review

You can tell a company is professional from the care taken from order entry through delivery! Fantastic products, selection, and I truly believe I'm getting great value or what I pay!

Date of experience: September 5, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Edward! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very well defined dimension 'prompts'
August 27, 2025
Previous review

Very well defined dimension 'prompts'. I'm confident in my order!

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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A Great Company
September 15, 2025

I highly recommend Covers & All to anyone looking for covers for their outdoor furniture. Their covers are super heavy duty and last. We had one incident with a cover, and they worked with us. They stand behind all of their products.

Date of experience: September 5, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Excellent customer service
September 14, 2025

I purchased a hot tub cover 3 years ago made of the Tuff material, it didn't stand up to the outside elements like I expected it to. I emailed to see about a replacement under the 7 year warranty and Cover's and All replaced my cover very quickly! The rep was excellent to work with. They stood by their product and I am very pleased with the replacement and their service.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Thank you, Elizabeth, for letting us know we were able to help you out!  We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Dimensions Not Correct
September 14, 2025

I gave specific dimensions in my order and that didn't translate to my final product.

Date of experience: September 4, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hello Premdas, we are sorry for the inconvenience caused to you. The product was shipped as per the order dimensions received, along with the standard leeway mentioned on our website. However, as your satisfaction is our priority, our team has issued a full store credit for your order. If you have any other concerns, please feel free to contact us.

Sri Lanka
1 review
0 helpful votes
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All is good!
September 14, 2025

Cover is well made, fit is perfect and design features offer choice.

Date of experience: September 4, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
4 helpful votes
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Good product, service, price!
September 12, 2025
Updated review

The cover looks great and fits perfectly. I'm very pleased with my purchase.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Robert! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy and thorough
August 22, 2025
Previous review

Easy and thorough

Date of experience: August 12, 2025
South Carolina
1 review
0 helpful votes
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Round firepit cover
September 12, 2025
Updated review

The website is user friendly, i put in my dimensions and they came up with a cover. It was delivered and fit perfectly.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Regina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


My previous order was perfect
August 14, 2025
Previous review

My previous order was perfect. The website is helpful and clear. I am very happy with my first product. I am hoping for the same for this one.

Date of experience: August 4, 2025
Nevada
2 reviews
2 helpful votes
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Amazing Service and Product
September 12, 2025
Updated review

I loved how quickly they reached out to make sure they understood my request and then quickly offered additional suggestions. I've never seen such quick, knowledgeable and friendly service... ever! Well done! The products came and work perfectly!

Date of experience: August 16, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Heather! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to use website for custom orders
August 26, 2025
Previous review

Easy to use website for custom orders

Date of experience: August 16, 2025
Florida
2 reviews
0 helpful votes
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Well made cover!
September 12, 2025

Nice fit! Timely delivery. Well made product. Waterproof!

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Joseph! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Tricky cover for a outdoor corner couch.
September 12, 2025

Very good! Great communication. Made sure it was going to fit perfectly.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Don! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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My Review
September 12, 2025

Nice cover and storage bag. I have bought two covers and both were nice.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Sheri! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great service, and very detailed.
September 12, 2025

The quality of this product is exceptional. I gave them very specific measurements and detailed pictures. They triple checked everything before my cover was made. I'm happy to say the cover on my 86'' TV fits like a glove. Couldn't have asked for a better product,

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Gary! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Couldn't be happier
September 12, 2025

Wow! What an excellent experience. The quality and workmanship of our curtains is outstanding. The price amazingly reasonable. However what we appreciated most is the outstanding customer service. We received fantastic updates after placing our order on the progress of our order. Not only did our curtains come quickly, they came 6 days early. An absolutely fantastic experience.

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Carol! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Great experience!
September 12, 2025

It was so easy to put in the dimensions of my table and I loved all the options to chose from. My cover was made and delivered quickly and it looks amazing!

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Heather! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great experience
September 12, 2025

Nice and easy ordering, great quality covers. Will be buying more in the future!

Date of experience: September 2, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Lorna! We are delighted to hear that you are pleased with our product and order process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Covers&All paid good attention to detailed measurements.
September 11, 2025
Updated review

Covers&All paid good attention to detailed measurements.

Date of experience: September 1, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Britt! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Dimension measurement instructions seem good plus sending...
August 22, 2025
Previous review

Dimension measurement instructions seem good plus sending photos of grill is a plus.

Date of experience: August 12, 2025
Ohio
1 review
0 helpful votes
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Custom Covers
September 11, 2025

Ordering is well explained and easy to do. Wanted a custom fit. These option was not available locally. Pleased with my order.

Date of experience: September 1, 2025
Veeni M. — Covers & All USA Rep
7 months ago

Hey Jenny! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!