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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,037
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Pennsylvania
1 review
0 helpful votes
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Camp Chef cover
October 22, 2024

This grill covered turned out great.

They worked hard to get my size just right.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Perfect
October 22, 2024

Fits like a glove. High quality. Smelled a little strong so I aired them on my fence for a couple days. Highly recommend.

Date of experience: October 9, 2024
Colorado
1 review
0 helpful votes
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Perfect!
October 22, 2024
Updated review

This overall hot tub cover fits like a glove! I have had a couple of covers made from Covers and All and I'm very happy with both.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Awesome!
September 18, 2024
Previous review

Great communication and overall customer service. Perfect fit for my custom made octagon fire pit.

Date of experience: September 8, 2024
Iowa
1 review
0 helpful votes
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Fits Great!
October 22, 2024

I was asked questions about my order I wouldn't have thought about. The design team was awesome. My custom cover fits great!

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gregory! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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I was initially unsure about buying custom covers as there is so much to go wrong but the design team are great! Take the time to work with them and carefully review mockups and the end result is awesome and beyond expectations

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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In-ground pool cover.
October 22, 2024

Cover ordered fit perfect. All mounting materials were present. Instructions were accurate. Arrived on day it was supposed to. Many thanks!

Date of experience: October 9, 2024
Florida
1 review
0 helpful votes
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Needed a cover for some exposed cables outside the house. The exposed cables would work intermittently during storms which are common here in FL. Impossible to find the original cover online. Got a custom cover with tight fitting bottom. Looks great and is weatherproof. Problem solved.

Date of experience: October 9, 2024
Pennsylvania
1 review
0 helpful votes
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Thx
October 22, 2024

Thanks - all good. Product works well, fit well, no issues so far.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
2 reviews
0 helpful votes
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Great fit and shipped fast
October 22, 2024

Easy to order great fit east to put on strong material great color

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great fit
October 22, 2024

Easy measurements and communication. Absolutely will use this company again

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Moises! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great covers
October 22, 2024

The order was easy. They supplied a template for dimensions, and they built to that.

Date of experience: October 9, 2024
Nevada
1 review
0 helpful votes
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Cabana Furniture
October 22, 2024

Thorough and accurate. Good construction and fabric.
Customer service was outstanding

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great quality. Perfect fit.
October 22, 2024

Ordering was easy. The cove arrive quickly and fit perfectly.

Date of experience: October 9, 2024
Colorado
1 review
0 helpful votes
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Everything turned out beautifully… But getting there was painful. We had to go back multiple times to verify, re-verify, and re-verify the measurements. It was almost as if they didn't believe what I was sending them finally when they created the barbecue cover was exactly as I had specified, so the end result was phenomenal, but the process was difficult and lengthy

Date of experience: October 9, 2024
Illinois
1 review
0 helpful votes
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Durable quality covers!
October 22, 2024

Turned out great.
Took a little longer than expected but they are really nice quality. Worth the wait.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Renee! We are delighted to hear that you are pleased with our product and liked it's quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great product and service
October 22, 2024

So far so good...fits well and really strong quality………………………………………………………

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Nevada
1 review
0 helpful votes
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TV Stand Cover
October 22, 2024

Very good customer service. Adjustments made in the drawings as measurements were made and submitted.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ed! We are delighted to hear that you are pleased with our process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
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Great custom covers
October 22, 2024

Have now placed multiple orders for custom covers and all perfect!

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gerry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very easy to use website.
October 22, 2024

I ordered my curtain with a custom logo. It came out exactly like I expected, and I will defiantly order again.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daryl! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

North Dakota
1 review
0 helpful votes
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Custom Cover for Grill Cart
October 22, 2024

This has been an easy experience and an excellent product delivered.

Date of experience: October 9, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!