Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy order process and product arrived as expected. They hold up well and work great!
The custom-made patio chair covers were an exact fit and the material very rugged.
Hey Mike! We are delighted to hear that you are pleased with our product material and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received the covers for our patio set. I fitted a couple of cushions and the fit is perfect! I will do the rest when the weather drops below 109 degrees!
Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was impressed with the whole process from the online design tool, to the multiple requests for additional information so that the product could be produced correctly the first time. And it was! Great price as well.
Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Ajit! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My custom order seat covers arrived quicker than expected. I am impressed with the quality of the fabric, it is durable and the color is exactly as expected.
The professionalism, customer service, and quality of the custom sized & designed with my art work tire cover was and is off the charts! Thank you!
Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing product. Arrives super fast exactly as customized. Durable & attractive.
Hey Jenny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Naggggggggggggg hhhhh hhhhh hhhhh hghhh hhhh hhhh hhhhh hh
Hey Mitchelle! Thank you for the positive rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
Ordered two covers. One for a dining table and one for a cocktail table. They are nice and tight. I won't even need to use tie downs.
Hey Suzanne! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and product material seems to be very rugged/durable, fit perfect
Hey Steven! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Experience was great with design and order. Shipping and receiving experience was not so good. Could not sign in, when wanting to track my order. Had to call each time (x3). Took longer to receive then expected
Hey Kenneth! Thank you for sharing your experience with us! We’re glad to hear that you were pleased with your order and design process. However, we apologize for the inconvenience you faced with tracking and the delayed shipping. We understand how important a smooth experience is and will review this to improve our services. If you have any further concerns, feel free to reach out, and we'll ensure your next experience is seamless from start to finish.
Everything was just as expected, and it fits just perfectly.
Hey Laura! We are delighted to hear that you are pleased with our product ad liked it fits. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything was great, except the package was delivered to a neighbors house. Not your fault, Because the label Address was correct. It was just mail carrier delivered the package to my neighbors house who was nice enough to bring it to me. The cover was perfect size for what I needed for. Excellent material.
Hey Ray! Thank you for your feedback! I’m glad to hear the cover fits perfectly and that you're happy with the quality of the material. We apologize for the delivery mix-up, though it’s great to hear your neighbor helped out. While we provide accurate shipping details, we understand that carrier issues can sometimes arise. If you need any further assistance, feel free to reach out. We're always here to help!
All covers look threat and fit well. Thank you for being so careful with the measurements. I was concerned and the curved couch but it fits perfectly.
Hey Jerry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I could not be more pleased with my custom fit gas grill cover for my Holland grill! Thank you Covers & All!
Hey Phil! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Materials and product are ok, as expected. Sizing was a bit larger than what I ordered.
Hey Jason! Thank you for sharing your feedback! We’re glad to hear that the materials and product met your expectations. Regarding the sizing, we would like to note that we provide a 2-inch leeway, which is mentioned on the product page to account for easier fitting. If you have any further questions or concerns, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you again in the future.
Quick, cheap, great fit. There should not be a minimum number of characters, which is a major pain in the $#*!. I was good enough to even participate, and you have a $#*!ing minimum. Kiss off. My next answers will be 1.
Hey Toccoa! Thank you for taking the time to share your thoughts. We're glad to hear that you were happy with the quick service, great fit, and affordable pricing. We truly value your feedback and understand your frustration with the character limit in the review process. Your input is important to us, and we’ll share this concern with the relevant team to help improve the experience. If you have any further questions or need assistance, feel free to reach out.
Everything was fine. They fit perfectly and the quality is awesome.
We are happy so far with the screen. It T is working well for our space
Hey Anne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Marla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!