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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,036
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Great place for tarps!
October 22, 2024

Easy order process and product arrived as expected. They hold up well and work great!

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marla! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
2 reviews
0 helpful votes
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The custom-made patio chair covers were an exact fit and the material very rugged.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product material and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Excellent quality
October 22, 2024

I received the covers for our patio set. I fitted a couple of cushions and the fit is perfect! I will do the rest when the weather drops below 109 degrees!

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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I was impressed with the whole process from the online design tool, to the multiple requests for additional information so that the product could be produced correctly the first time. And it was! Great price as well.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Covers & All
October 22, 2024

Overall, a good experience and the product appears to be really 'tuff'!

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ajit! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great Quality
October 22, 2024

My custom order seat covers arrived quicker than expected. I am impressed with the quality of the fabric, it is durable and the color is exactly as expected.

Date of experience: October 9, 2024
Missouri
1 review
0 helpful votes
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Stellar Tire Cover!
October 22, 2024

The professionalism, customer service, and quality of the custom sized & designed with my art work tire cover was and is off the charts! Thank you!

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Outdoor curtains
October 22, 2024

Amazing product. Arrives super fast exactly as customized. Durable & attractive.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jenny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Na
October 22, 2024

Naggggggggggggg hhhhh hhhhh hhhhh hghhh hhhh hhhh hhhhh hh

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mitchelle! Thank you for the positive rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Utah
1 review
0 helpful votes
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Perfect
October 22, 2024

Ordered two covers. One for a dining table and one for a cocktail table. They are nice and tight. I won't even need to use tie downs.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Suzanne! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Perfect Fit
October 22, 2024

Easy to order and product material seems to be very rugged/durable, fit perfect

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Very pleased with what I ordered
October 22, 2024

Experience was great with design and order. Shipping and receiving experience was not so good. Could not sign in, when wanting to track my order. Had to call each time (x3). Took longer to receive then expected

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenneth! Thank you for sharing your experience with us! We’re glad to hear that you were pleased with your order and design process. However, we apologize for the inconvenience you faced with tracking and the delayed shipping. We understand how important a smooth experience is and will review this to improve our services. If you have any further concerns, feel free to reach out, and we'll ensure your next experience is seamless from start to finish.

California
1 review
0 helpful votes
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Picnic table cover
October 22, 2024

Everything was just as expected, and it fits just perfectly.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product ad liked it fits. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Delivered to neighbors house
October 22, 2024

Everything was great, except the package was delivered to a neighbors house. Not your fault, Because the label Address was correct. It was just mail carrier delivered the package to my neighbors house who was nice enough to bring it to me. The cover was perfect size for what I needed for. Excellent material.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ray! Thank you for your feedback! I’m glad to hear the cover fits perfectly and that you're happy with the quality of the material. We apologize for the delivery mix-up, though it’s great to hear your neighbor helped out. While we provide accurate shipping details, we understand that carrier issues can sometimes arise. If you need any further assistance, feel free to reach out. We're always here to help!

Oklahoma
1 review
0 helpful votes
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Great covers
October 22, 2024

All covers look threat and fit well. Thank you for being so careful with the measurements. I was concerned and the curved couch but it fits perfectly.

Date of experience: October 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jerry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Perfect Fit
October 22, 2024

I could not be more pleased with my custom fit gas grill cover for my Holland grill! Thank you Covers & All!

Date of experience: October 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Phil! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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NA
October 22, 2024

Materials and product are ok, as expected. Sizing was a bit larger than what I ordered.

Date of experience: October 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jason! Thank you for sharing your feedback! We’re glad to hear that the materials and product met your expectations. Regarding the sizing, we would like to note that we provide a 2-inch leeway, which is mentioned on the product page to account for easier fitting. If you have any further questions or concerns, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you again in the future.

Georgia
1 review
0 helpful votes
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Perfect
October 22, 2024

Quick, cheap, great fit. There should not be a minimum number of characters, which is a major pain in the $#*!. I was good enough to even participate, and you have a $#*!ing minimum. Kiss off. My next answers will be 1.

Date of experience: October 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Toccoa! Thank you for taking the time to share your thoughts. We're glad to hear that you were happy with the quick service, great fit, and affordable pricing. We truly value your feedback and understand your frustration with the character limit in the review process. Your input is important to us, and we’ll share this concern with the relevant team to help improve the experience. If you have any further questions or need assistance, feel free to reach out.

North Carolina
1 review
0 helpful votes
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Outdoor Covers.
October 22, 2024

Everything was fine. They fit perfectly and the quality is awesome.

Date of experience: October 8, 2024
Illinois
1 review
0 helpful votes
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Worked out well
October 22, 2024

We are happy so far with the screen. It T is working well for our space

Date of experience: October 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!