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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Perfect!
October 22, 2024

Just as described and perfect for the garage divider application. Heavy duty, looks good, great quality!

Date of experience: October 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dustin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Well made product.
October 22, 2024

No issues with order, delivery or item. Have already ordered a vehicle cover and may order future products from this company.

Date of experience: October 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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High quality covers
October 22, 2024

Website makes it easy to place order for custom fit covers for anything we have that needs a cover for winter weather protection.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debra! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Great fitting cover
October 22, 2024

Ordering was easy and product was delivered in a timely manner.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Concetta! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Perfection
October 22, 2024
Updated review

Ordered a cover for our fire pit to match the one we got for our outdoor sofa.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chad! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent service and quality product
August 16, 2024
Previous review

Our old cover we purchased a little over a year ago was disintegrating before our eyes and did nothing to keep the elements out any longer. I really didn't want to spend the amount of money this cost on a cover, but our sofa is older and we're trying to squeeze all the life of it that we can. After a few rounds with the designer to get the measurements right, it's a perfect fit and will protect it far better than a cheaper one that would need to be replaced next year. Extremely pleased how it turned out and a 3 year warranty eased any concern over the price.

Date of experience: August 5, 2024
Michigan
1 review
0 helpful votes
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Could not be happier with the ease of the ordering process and the product. I originally wanted Sunbrella brand product but am very happy with a lower cost alternative fabric. It fits perfect, looks great, and allowed me to utilize current furniture in great condition which needed a refresh (and recover from a squirrel hole). Thanks so much!

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Adam! Thank you for your glowing review! We're thrilled to hear that you had an easy ordering experience and are pleased with your product. It's fantastic that our alternative fabric met your needs while allowing you to refresh your current furniture. If you ever have more projects in mind or need assistance in the future, don’t hesitate to reach out. We're here to help!

Louisiana
1 review
0 helpful votes
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Sofa cover
October 22, 2024

We are very pleased with the cover. It arrived earlier than expected and the fit was perfect. The cover seems very sturdy and well made. It was easy to order on the website.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rhonda! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Fits well, nice fabric
October 22, 2024

Fits well, nice fabric, quick delivery. Can't think of anything else

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ken! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fire Pit Cover
October 22, 2024

The cover looks great and fits great. The quality is great as well.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Absolutely perfect!
October 22, 2024

Don't hesitate...my second order. You won't be disappointed.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Vanessa! Thank you for your fantastic review! We’re thrilled to hear that your second order was absolutely perfect. Your continued trust in us means a lot, and we’re delighted that we’ve met your expectations once again. If you need anything in the future or have any special requests, feel free to reach out. We’re always here to help!

Alaska
1 review
0 helpful votes
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Very impressed! Repeat customer!
October 22, 2024

Great price, surprisingly high quality and accurate custom sizing

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pennie! We are delighted to hear that you are pleased with our product quality and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Great product, great value.
October 22, 2024

Very pleased with quality of material and workmanship. Custom sizes were perfect. Very fast delivery.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bobby! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Nice curtain but weak magnets
October 22, 2024

Thought magnets would hold better than they do in wind; but look nice and Velcro great.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathie! Thank you for your feedback regarding the curtains. We’re glad to hear you find them visually appealing and that the Velcro works well for you. However, we’re sorry to learn that the magnets haven't met your expectations, especially in windy conditions. Your insights are valuable, and we will take your comments into consideration for future improvements. If you have any further questions or need assistance, please don’t hesitate to reach out.

Georgia
2 reviews
0 helpful votes
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Would order again if need arose.
October 22, 2024

Very easy to order and measuring directions were very clear. Excellent quality, fit perfectly, timely arrival.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Glenda! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Bermuda
1 review
0 helpful votes
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None
October 22, 2024

No comment. I don't have anything to say. If you don't want to accept my survey because of that then that is your prerogative.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bob! Thank you for taking the time to rate us. We appreciate your participation, even if you don’t have specific comments to share. Your feedback is valuable to us. If you ever have any thoughts or suggestions in the future, we would love to hear them!

Florida
1 review
0 helpful votes
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Great experience
October 22, 2024

Easy to use web site easy to find my size easy to find size that I wanted and if you don't see your size they will make your size

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thailand
1 review
0 helpful votes
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Quality and CS sucked
October 22, 2024

The cover took a month to receive and is not a very well fitting cover and is not as thick of a fabric as the CA Cover I had before. The customer service communion was terrible and they couldn't get me the cover in the time it was promised when I ordered it.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Sean! We sincerely apologize for any issues you faced with communication. Your feedback is valuable to us, and we’ll certainly take it into account as we strive to improve our service. Regarding the fitting, our car covers are tailored based on the specific car model information provided during the order process. We also strive for transparency with our material specifications, including the 160 GSM non-woven fabric you selected.We appreciate your input and are committed to ensuring your satisfaction! If you have any further concerns or need assistance, please don’t hesitate to reach out—we’re here to help!

California
1 review
0 helpful votes
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Perfect fit, sturdy material.
October 22, 2024

Fast ordering process for a complicated couch setup. Fast delivery for something custom made. I think it was only a couple weeks.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Custom Covers
October 22, 2024
Updated review

I thought I measured the chairs properly but both came in too large.

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! Thank you for your feedback regarding the custom covers for your chairs. We're sorry to hear that the sizes came in larger than expected. To ensure you get the perfect fit, please feel free to reach out with the measurements you used, and we can guide you on how to take the correct measurements for future orders. Additionally, if you need any assistance with this order feel free to connect. Your satisfaction is important to us, and we’re here to help!


Your representative were very helpful
June 14, 2024
Previous review

Your representative were very helpful. It just took forever to resolve my problem. But they all were very patient with me

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Easy to order
October 22, 2024

I didn't know how to order a cover and the Covers & All site made it very easy

Date of experience: October 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patricia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!