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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
1 review
0 helpful votes
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Review
October 26, 2024

I received no email on tracking of cover. Some weird reason I had to sign for a shade cover for FedEx which also delayed the delivery. So I will not use this company a second time.

Date of experience: October 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi David! Thank you for the feedback. We are sorry for any inconvenience caused. We sent tracking updates to the registered email address, and we apologize if you didn't receive them. The estimated delivery date was 10/10/24, but we attempted early delivery on 08/10/24. However, the business was closed, so we made another attempt the next day, and the delivery was successful. Your feedback is valuable to us, and we're here to help with any other questions or concerns. Thank you!

Florida
1 review
0 helpful votes
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Misleading
October 26, 2024

My covers are supposed to be water repellent and the seat cushions were totally saturated after a rain. The back cushions however, repelled the rain. Supposedly the same fabric. I will be filing a complaint.

Date of experience: October 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Leslie! Thank you for bringing this issue to our attention. We’re sorry to hear that your seat cushions did not repel water as expected, while the back cushions performed as they should. We take quality concerns seriously, and we’ll be happy to investigate this matter further. Please go ahead and raise a ticket through your account so our team can assist you in resolving the issue. We’ll work with you to ensure everything is addressed to your satisfaction.

Nevada
1 review
0 helpful votes
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Great cover
October 26, 2024

Great product with my personal touch. Fast manufacturing and quick delivery.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Warren! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great
October 26, 2024

Awesome good.

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Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Aaron! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Value!
October 26, 2024

Higher quality than expected for the price…and my custom order was delivered much faster than anticipated

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Good product
October 26, 2024

...

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
2 reviews
0 helpful votes
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Order process was easy, the cover fit perfect and is made of sturdy material.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Great product
October 26, 2024

I was nervous about placing an order as the items were priced low, but they fit perfectly and looked just as nice as I hoped. I will be ordering additional items soon.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Thea! Thank you for sharing your experience! We're thrilled to hear that your items not only fit perfectly but also met your expectations in quality and appearance. It’s completely understandable to have concerns about pricing, but we’re glad we could deliver on our promise. We look forward to assisting you with your future orders! If you have any questions or need help, feel free to reach out.

Pennsylvania
1 review
0 helpful votes
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Nice Furniture Covers
October 26, 2024

I ordered covers for my patio furniture. The fit was perfect. Product arrived quickly and was just what I needed.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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New dog bed
October 25, 2024

Size was exact. Delivery was quick. Very satisfied. Highly recommend them

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great company!
October 25, 2024

Ordering was easy. I appreciate their ability to give us the exact size we needed.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Scott! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
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A little tough to tighten
October 25, 2024

The pulls to make the covers tighter at the bottom are a bit stiff. There's not a lot of give in order to make them tighter.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ruthie! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Great truck cover
October 25, 2024

Good quality, fit perfectly (f150 ford Tremor), great experience as usual…I have purchased covers for a pool table, 2 folding beds, outdoor lounge chairs, 4 Marshall speakers, portable Dewalt radio, etc. in the past and all were well made, fit perfectly and made with quality materials

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! Thank you for your wonderful review! We’re delighted to hear that the truck cover fits your Ford F150 Tremor perfectly and meets your quality expectations. It’s great to know you’ve had such positive experiences with our products over the years, from pool tables to outdoor lounge chairs and more. Your continued support means a lot to us, and we look forward to providing you with high-quality covers for all your needs in the future!

Texas
1 review
0 helpful votes
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Awesome product
October 25, 2024

Great service and fast, I should have asked for rounded corners but that is my mistake. They are top notch and fast.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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R
October 25, 2024

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Date of experience: October 15, 2024
Georgia
1 review
0 helpful votes
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Great product!
October 25, 2024

You guys are the best! Thanks again for such easy, quick, reliable service, and a great product for the price!

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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I have ordered these high quality cover in the past and have been very pleased with the products.
I have both bench covers and high top chair covers from previous orders that I have been using.
The click strap holds the covers well and my patio furniture is protected throughout the winter months.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sarah! Thank you for your wonderful review and for choosing our products once again! We're thrilled to hear that the click-close straps have been effective in securing your covers and that they've provided excellent protection for your patio furniture through the winter months. It’s great to know that you’ve been pleased with both the bench and high-top chair covers from your previous orders. We truly appreciate your loyalty and look forward to serving you in the future!

Washington
1 review
0 helpful votes
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Great covers
October 25, 2024

Perfect fit to our custom measurements! Love them! The fabric is soft and comfortable and the zippers were easy to use.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cassie! Thank you for your fantastic review! We’re thrilled to hear that the covers fit your custom measurements perfectly and that you love the soft and comfortable fabric. It’s also great to know that the zippers are easy to use! Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out.

South Dakota
1 review
0 helpful votes
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Excellent service, great product
October 25, 2024

No issues shipped on time, good quality product, very easy to order.

Date of experience: October 15, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Quality goods.
October 25, 2024

Professional. I like the way I can customize the cover for each chair.

Date of experience: October 15, 2024