On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect fit to our custom measurements! Love them! The fabric is soft and comfortable and the zippers were easy to use.
No issues shipped on time, good quality product, very easy to order.
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Professional. I like the way I can customize the cover for each chair.
The covers were perfect...we purchased the cheapest covers, but we received a great product...thick canvas, strong, and sized perfect...i read a lot of reviews about the size is to tight, small...i think the wrong numbers were sent, so it did not fit properly...great item, fast ship...
Second time using Covers & All but it won't be the last. I'm very pleased with the products and service.
Great fit and color! I just wish I had bought this earlier as it is so easy to put on and take off. Nicely protects our outdoor table.
Hey Susannah! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything about this online experience was great. Clarity of the product, quality, price, shipment, and timeline exceeded my expectations.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Again, the ordering of our table cover was an efficient process designed to ensure a good fitting final product. The quality of workmanship is terrific.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Jami! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I thought I was ordering a tarp to put over a dog pen to keep the rain out. When i opened the tarp, I realized it's only a sun shade. Can I return?
Hi Geoge! We are sorry for any inconvenience caused. Please raise a ticket from your account using the 'Help and Support' option for any product issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Like the customization and ease of the process at a fair price. Excellent customer service and quality. The covers are a little too big, one of the dimension side was two inches off vs the half inch mentioned, but I like the covers.
Hey Anthony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover was made and shipped faster than expected which is great. The cover is well made and fit exactly how I wanted it to.
Hey Vincent! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm happy with my first purchase and went back to order more covers for other outdoor furniture. The material seems very durable, and I'm hopeful it will hold up well during Midwest winters.
Hey Era! Thank you for your positive review! We're delighted to hear that you're happy with your first purchase and that you've chosen us for your outdoor furniture covers. It's great to know that you find the material durable, and we share your hope that it will stand up to the challenges of Midwest winters. If you have any questions or need further assistance with your orders, feel free to reach out. We appreciate your support and look forward to serving you again!
Great web site and great product already to place another order.
Thanks again
Hey Edward! Thank you for your continued support. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was easy. The cover arrived quickly and properly sized.
Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy fast and quality product. Will buy again thank you so much
Hey Shelly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Item received in couple weeks. Great quality for the price paid. Better material than I expected
Hey Tammy! We are delighted to hear that you are pleased with our product, pricing and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The follow up with measurements and pictures made sure my product came out fitting perfectly. Great customer service
Very easy to order and the order was filled in a short period of time.
Hey Sid! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product is great quality and seems like it may last for the long term. The custom cover hasn't been through a winter yet, but from how it feels, it is manufactured with a strong and rubbery waterproof material. The fit is perfect and matches exactly what I ordered. I look forward to seeing how this holds up over the next several years.
Hey Ronald! Thank you for sharing your positive experience! We're delighted to hear that the custom cover exceeded your expectations and that you’re impressed with its quality and fit. It's great to know that it feels durable and well-suited for long-term use. We hope it continues to perform well for you, especially through the winter and beyond. Should you need any further assistance or additional products in the future, we’ll be happy to help!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Cassie! Thank you for your fantastic review! We’re thrilled to hear that the covers fit your custom measurements perfectly and that you love the soft and comfortable fabric. It’s also great to know that the zippers are easy to use! Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out.