Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,068
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Derrick B.
Unfollow Derrick B.
Share Review
Report Review

Take care of your stuff! Cover it!
October 26, 2024

I love these covers. We keep them on all of our small generators and pipe fusing equipment. It keeps everything looking new longer! The only complaint i have is the covers ended up being a little bigger than i ordered. I know it says they will be larger but they ended up a lot larger than i expected. Other than that everything is top quality!

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Derrick! Thank you for your fantastic review! We’re thrilled to hear that you love the covers and that they’re helping keep your generators and pipe fusing equipment looking new. It’s great to know that our products are making a positive impact on your equipment's longevity. We appreciate your feedback regarding the size of the covers. We understand that the fit can sometimes vary more than expected, and your comments will help us improve our sizing information for future customers. If you need any assistance or have further questions, please don’t hesitate to reach out. We’re here to help!

Texas
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Order came fast.
October 26, 2024

Great product and orders are quick. I have ordered from this company before. The products last and are well made.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
Follow Michael Y.
Unfollow Michael Y.
Share Review
Report Review

Unusual Request
October 26, 2024

I wanted cushions for my self-built sailboat. Some of the cushion covers were straight forward, but two were irregular in shape, meaning there were no right-angles. This posed a problem because there was no way to describe the shape through the existing models shown on the website, However, after a couple of false starts via email, the design professionals at Covers & All were willing and able to take the drawings I submitted. In short order they sent me computer generated images for me to confirm all was correct. After requesting a different placement of the zippers, I gave the go ahead. Within 10 days I received all the covers that fit perfectly on the foam inserts I had made. I am very impressed and pleased with how I was supported in such a professional but individualized manner. Thanks to all who played a role!

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! Thank you for sharing your experience with us regarding your custom cushion covers for your sailboat. We’re delighted to hear that our design team was able to assist you in creating the perfect fit, especially with the unique shapes you required. Your satisfaction is our priority, and it’s wonderful to know that you appreciated the individualized support throughout the process. We’re glad to hear that the covers fit perfectly on your foam inserts. If you need any further assistance or have more projects in the future, please don’t hesitate to reach out. We look forward to serving you again!

Alabama
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Ordered 2 privacy screens and will now be ordering some outdoor furniture covers!

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
Follow daniel X.
Unfollow daniel X.
Share Review
Report Review

Pool cover
October 26, 2024

Some missed communication in the beginning then fixed itself at the end

Date of experience: October 16, 2024
California
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Tinahana cover
October 26, 2024

Product came out nice. I have placed another but have not received it yet. I will follow up today.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! Thank you for your feedback on the cover! We're glad to hear that you're pleased with the product. We appreciate your patience regarding your second order. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Idaho
1 review
0 helpful votes
Follow Taylor N.
Unfollow Taylor N.
Share Review
Report Review

Custom cover
October 26, 2024

So far seems to be good quality that will hold up. It fits pretty well given the measurements. Did a good job.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Taylor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

I have no experience with this item yet. It's a weatherproof cover, so I'll give it a year of sun, rain, snow, hail, lots of wind, then you'll know what I think of it

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! Thank you for sharing your thoughts with us. We completely understand your approach to evaluating products over time, especially when it comes to a weatherproof cover that needs to endure various conditions. It’s important to us that the product performs well in the long term, and we look forward to hearing your feedback once you’ve had the chance to fully assess it. If you have any questions or concerns in the meantime, don’t hesitate to reach out. We appreciate your honesty and look forward to your thoughts down the road!

New York
1 review
0 helpful votes
Follow Harold X.
Unfollow Harold X.
Share Review
Report Review

Quick professional service
October 26, 2024

The order process was easy and the professionalism and efficiency is second to none.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Harold! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oklahoma
1 review
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Share Review
Report Review

Great fit
October 26, 2024

Great quality and fit. Easy website to navigate. I would recommend to anyone!

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product, service and ordering experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Justin U.
Unfollow Justin U.
Share Review
Report Review

The website directions were very easy to understand and to navigate. After measurements, I submitted my order and it arrived on time. The covers were very high-quality, fit easily over my existing cushions and pillows, and look great. This is one of the best and easiest investments I have made in my home. I am very happy with my experience and products and would highly recommend.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Justin! Thank you for such a glowing review! We’re thrilled to hear that your first experience with us was so positive and that you are now a lifetime customer. It’s wonderful to know that the website was easy to navigate, and your order arrived on time with high-quality covers that fit perfectly over your cushions and pillows. Your satisfaction means everything to us, and we truly appreciate your recommendation. We look forward to serving you again in the future!

South Carolina
1 review
0 helpful votes
Follow Cover X.
Unfollow Cover X.
Share Review
Report Review

Review
October 26, 2024

I received no email on tracking of cover. Some weird reason I had to sign for a shade cover for FedEx which also delayed the delivery. So I will not use this company a second time.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi David! Thank you for the feedback. We are sorry for any inconvenience caused. We sent tracking updates to the registered email address, and we apologize if you didn't receive them. The estimated delivery date was 10/10/24, but we attempted early delivery on 08/10/24. However, the business was closed, so we made another attempt the next day, and the delivery was successful. Your feedback is valuable to us, and we're here to help with any other questions or concerns. Thank you!

Florida
1 review
0 helpful votes
Follow Leslie F.
Unfollow Leslie F.
Share Review
Report Review

Misleading
October 26, 2024

My covers are supposed to be water repellent and the seat cushions were totally saturated after a rain. The back cushions however, repelled the rain. Supposedly the same fabric. I will be filing a complaint.

Date of experience: October 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! Thank you for bringing this issue to our attention. We’re sorry to hear that your seat cushions did not repel water as expected, while the back cushions performed as they should. We take quality concerns seriously, and we’ll be happy to investigate this matter further. Please go ahead and raise a ticket through your account so our team can assist you in resolving the issue. We’ll work with you to ensure everything is addressed to your satisfaction.

Nevada
1 review
0 helpful votes
Follow Warren V.
Unfollow Warren V.
Share Review
Report Review

Great cover
October 26, 2024

Great product with my personal touch. Fast manufacturing and quick delivery.

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Warren! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow Aaron O.
Unfollow Aaron O.
Share Review
Report Review

Great
October 26, 2024

Awesome good.

Djfjjskskskfjfjkdkskskdndnfnfkdkskdkdkd

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Aaron! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow Peter X.
Unfollow Peter X.
Share Review
Report Review

Value!
October 26, 2024

Higher quality than expected for the price…and my custom order was delivered much faster than anticipated

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
Follow Robin V.
Unfollow Robin V.
Share Review
Report Review

Good product
October 26, 2024

...

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
2 reviews
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Share Review
Report Review

Order process was easy, the cover fit perfect and is made of sturdy material.

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
Follow Thea Q.
Unfollow Thea Q.
Share Review
Report Review

Great product
October 26, 2024

I was nervous about placing an order as the items were priced low, but they fit perfectly and looked just as nice as I hoped. I will be ordering additional items soon.

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thea! Thank you for sharing your experience! We're thrilled to hear that your items not only fit perfectly but also met your expectations in quality and appearance. It’s completely understandable to have concerns about pricing, but we’re glad we could deliver on our promise. We look forward to assisting you with your future orders! If you have any questions or need help, feel free to reach out.

Pennsylvania
1 review
0 helpful votes
Follow Sharon P.
Unfollow Sharon P.
Share Review
Report Review

Nice Furniture Covers
October 26, 2024

I ordered covers for my patio furniture. The fit was perfect. Product arrived quickly and was just what I needed.

Date of experience: October 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!