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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Made to my specifications
October 24, 2024
Updated review

Long process mostly going back and forth on dimensions. Product made in India not USA. Longer shipping.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Raul! Thank you for your review. We’re glad to hear the product was made to your specifications, even though the process required some back and forth on dimensions. We understand that shipping times can be a bit longer due to international production, and we appreciate your patience. If you have any further concerns or questions, feel free to reach out. We look forward to assisting you again!


Easy process, payment options
August 30, 2024
Previous review

Easy process, payment options

Date of experience: August 20, 2024
Oregon
1 review
0 helpful votes
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Satisfied customer
October 24, 2024

You never k ow what your experience will be like shopping online or the quality of the product you're ordering. The ordering was super easy and user friendly, cost was fair, shipping was a few days early and the quality of the product was great.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ed! Thank you for taking the time to share your experience with us! We're thrilled to hear that the ordering process was smooth, the shipping was early, and the product quality met your expectations. It’s always our goal to make online shopping easy and satisfying, and we’re glad to have delivered that for you. We look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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Best pergola covers
October 24, 2024

Easy and very well explained with visuals which help so much!

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wanda! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
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Good job
October 24, 2024

Ok so far so good. Fits great. All went well with order. Would recommend your company. 4 t

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oregon
1 review
0 helpful votes
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Exactly what I needed
October 24, 2024

Easy instructions for measuring, good sturdy product and timely delivery.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joni! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Workbench cover.
October 24, 2024

The cover for my workbench is perfect! It is high quality, looks good, and fits perfectly!

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kelley! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Overall Experience was Completely Satisfied. From initial order being placed to the follow up question from Covers & All Staff to confirm the proper use of the product ordered was Flawless.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Liliana! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Pre-installed grommets dramatically reduced my work to install my "Joshua Tree Drowning Prevention Device" here in N. California this year. Product arrived ahead of schedule nicely packaged and uninjured. Easy to install. Has held up well to high winds.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your fantastic feedback! We're thrilled to hear that the reinforced grommets made your installation process quicker and easier. It's great to know that the product arrived ahead of schedule, was well-packaged, and is holding up well against high winds. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your trust in us!

Georgia
1 review
0 helpful votes
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Good job again
October 24, 2024

This company does a pretty consistent job. I have used them twice now. The covers this time we're a tiny bit snug on the chairs but otherwise great.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nathan! Thank you for your positive feedback! We're thrilled to hear that you had another great experience with us. We appreciate your continued support and are glad to know that the covers met your expectations. We understand that the covers were a bit snug this time, and we value your input. If you ever need adjustments or have any specific requirements for future orders, please don't hesitate to reach out. We're here to help! Thank you once again for choosing us, and we look forward to serving you again soon!

California
1 review
0 helpful votes
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Great Find
October 24, 2024

After a long search, it was great to find custom made covers at an affordable price!

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stuart! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Great Covers
October 24, 2024

Covers were delivered within 7 days of order. They fit perfectly and are very well made.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Covers
October 24, 2024

I have had the best experience with Covers and all. Frist, we covered our cushions, they looked so good we got covers to keep the cushions covered! Ironic!

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Hope! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Prompt and accurate
October 24, 2024

Covers came earlier than expected and were to specs. Pleased with first experience and would use this company again.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Haven't seen cover yet
October 24, 2024

A little aggravating with all of the measurements required

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! Thank you for sharing your thoughts regarding your recent order. I understand that providing multiple measurements can be a bit frustrating, and I appreciate your patience throughout the process. We want to ensure that your cover fits perfectly, which is why we ask for detailed measurements. However, We completely understand that it can feel overwhelming at times. If you have any questions or need assistance as you await your cover, please feel free to reach out. We're here to help and want to make sure you have a smooth experience with us.

New York
1 review
0 helpful votes
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Excellent quality and fit!
October 24, 2024

We Love this sturdy cover for our outdoor furniture! Its durable quality material and the process of confirming the measurements was easy.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Katherine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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You will not be disappointed
October 24, 2024

Fits like a glove, color and quality are top notch. Shipping was fast as well.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deem! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great build quality and fast shipping
October 24, 2024

The build quality is superb, and considering it was made by order and fully customized, it shipped very fast. I highly recommend it.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rod! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Custom firepit cover
October 24, 2024

Wow. Great job! I simply measured the fire pit, sent a pic and they made a wonderful, quality, heavy duty cover!

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ronald! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
2 reviews
0 helpful votes
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There were no issues with the product. I liked the email updates also.

Date of experience: October 14, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
2 reviews
0 helpful votes
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Excellent experience with this purchase and the product! Great material, fitment and craftsmanship.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!