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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Arizona
1 review
0 helpful votes
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Great product.
October 24, 2024

Easy to order and shipped reasonably quick. Both covers are great.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Not privacy curtains.
October 24, 2024

Completely see through, so have to try something else. Disappointing considering custom made.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Beverly! Thank you for your feedback! We apologize for any inconvenience. We understand that this product may not provide full privacy, as it’s not designed for that purpose. Our website includes reference images showing that the material is somewhat see-through. We also offer a swatch kit option, so you can get a better idea of the material before making a decision. Your input is valuable, and we will consider it for a better experience in the future. Please feel free to reach out if you have any concerns or queries!

California
1 review
0 helpful votes
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Table cover
October 24, 2024

Simple ordering and it Fits. Hopefully will last a few years. It has currently been doing well keeping the dew off the table top.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Benjamin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great cushion covers
October 24, 2024

Fast delivery, great quality, great price, no complaints.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cindy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Nice
October 24, 2024

Worked out great, came earlier than expected. Fit perfectly.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Generator Covers
October 24, 2024

The covers fit perfectly. Dimensions were exact as I ordered. Quality of covers is very good. I'm well pleaced.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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A real outdoor cover, and custom fit!
October 24, 2024

Very high quality for outdoor furniture. I bought two others and they only lasted one season. I can tell this will last for years.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jalal! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great experience and great products.
October 24, 2024

Our overall experience was so easy. We would definitely use Covers and All in the future.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Covers and All
October 24, 2024

Appreciated the follow-up questions about my patio furniture cover order.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Roberta! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Quality
October 23, 2024

Much better quality than I expected…actually the fit was perfect….I highly recommend your product

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Judy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Nice product, & great value.
October 23, 2024

Easy process to order a custom cover for a small amplifier cover. Chose a lightweight material, as not for outdoor storage. Received what I ordered, dimensions correct, a lightweight cover. From an overseas fabricator in about 2 weeks.
Order confirmation email receipt received immediately, though follow communication could have been better.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Louis! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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The online chat didn't give me a clear picture about the grommets and ties.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Edith! Thank you for your feedback regarding the grommets and ties. We apologize for any confusion caused during your online chat. To ensure you have all the necessary information, feel free to reach out to us. We're here to help. If you have any specific requirements or questions, please let me know, and we would be happy to assist you further.

California
1 review
0 helpful votes
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Fitment
October 23, 2024

Cover fit a little roomy. Durability to be determined. Color gray is ok

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Brock! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Quality seems great!
October 23, 2024
Updated review

Material feels very durable. I was a little concerned about sizing and customer service worked with me via email. They were very responsive, but it would've been more helpful to speak with somebody on the phone. I ended up sizing up just a bit afraid the covers would be too tight, so they ended up being too loose. But they will work! If I did again, I would use actual measurements with no extra leeway.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Colleen! Thank you for your feedback regarding your recent order. We're glad to hear that you’re pleased with the quality of the material and found our customer service responsive! We understand your concern about sizing and the desire for phone support. We appreciate your input, and I'll share your suggestions with our team to enhance our service experience. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help!


Satisfied
September 15, 2024
Previous review

Very satisfied with color & fit. Arrived on time. Probably should have chosen a different material for cushion covers as the middle option is a bit stiff, but will help with water proofing!

Date of experience: September 5, 2024
North Carolina
1 review
0 helpful votes
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NC Outdoor Covers
October 23, 2024

Product is great - my only complaint is they could be a little more snug as they over compensate for allowance to your measurements

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Terry! Thank you for your review! We’re glad to hear that you’re pleased with the quality of your NC outdoor covers. We appreciate your feedback regarding the fit. We aim to provide a snug fit while ensuring our covers are easy to put on and take off. Your input is invaluable, and we will take it into consideration as we continually improve our products. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

Missouri
1 review
0 helpful votes
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Excellent quality and good fit. Thank you!
October 23, 2024
Updated review

Easy and intuitive ordering experience, always high quality products.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy ordering, quality products
October 16, 2024
Previous review

Easy ordering, quality products

Date of experience: October 6, 2024
Massachusetts
1 review
0 helpful votes
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Vinyl curtains
October 23, 2024

Measured what I needed ordered the product. Process was easy.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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ICEBOX Cover
October 23, 2024

Everything turned out just like I wanted it to. Great job everyone.

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kyle! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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NO CUSTOMER SERVICE
October 23, 2024

I requested a consult. Told I would be contacted.Still waiting after more than two weeks

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Pamela! Not to worry—we're here to help. Our team will reach out to you regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Mississippi
1 review
0 helpful votes
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Perfect
October 23, 2024

Great cover to enclose screen porch for winter warmth
Well made Would highly recommend

Date of experience: October 13, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Maryann! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!