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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,052
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Amazing! Quick and they fit perfect!
October 23, 2024

Directions are so easy to follow and the process is quick and painless. Received the covers and they fit perfectly!

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Samantha! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy to Order
October 23, 2024

Just follow the instructions on taking measurements. The cover fits my L shaped couch perfectly.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Florida
1 review
0 helpful votes
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Great product and workmanship
October 23, 2024

Ordered large cover. Fit is great and quality is very good. Very pleased with product.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Nice design, fit and material
October 23, 2024

I have bought over 20 covers from this company and they work and last

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Angola
1 review
0 helpful votes
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Excelent customer service
October 23, 2024

Excellent customer service for out custom cover, very quick turn-around and shipping. Will return.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Miguel! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great company!
October 23, 2024

Nice and smooth experience. Easy to use website, fair prices, and timely delivery.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Great product and company
October 23, 2024

My second time using the company and their service and product is outstanding.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Walter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Satisfaction
October 23, 2024

Ordered a grey tarp (blue not available). I measured twice before submitting including adding extra inches so am not sure why the width is off by 9". It's real nice quality and I made it work despite the size difference.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey April! Thank you for your feedback. I'm glad to hear you're satisfied with the tarp's quality, but we apologize for the sizing issue. If the measurements provided were off, we’d love to investigate this further for you. Please feel free to reach out, and we’ll assist in resolving the matter. We're here to ensure you’re completely satisfied!

Pennsylvania
1 review
0 helpful votes
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Chair covers
October 23, 2024

I paid for fast mailing and got it at a later day then was expected

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Mary! Thank you for your feedback! We value your loyalty and apologize for the inconvenience caused. We are actively reviewing our processes to ensure better experience each time. As a gesture of goodwill, we're refunding your order's shipping fee.

Texas
1 review
0 helpful votes
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A bit too big
October 23, 2024

Followed the directions for measurements but seat cushions were about 1/2 - 1 inch too big and hangs over the chair. They still look great but should have gone with my gut and sent in adjusted measurements.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! Thank you for sharing your experience. We're sorry to hear that the fit wasn’t exactly as expected, but we're glad the cushions still look great! It’s always tricky with measurements, but your feedback is valuable and will help us improve. If you need any assistance with adjustments in the future, we’re here to help ensure the perfect fit!

New York
1 review
0 helpful votes
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Perfect cover
October 23, 2024

The cover I received is great quality and durable. It is exactly what I was looking for.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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On Time As expected
October 23, 2024

I ordered a magnetic screen for my back door. The shopping experience was easy and it arrived on time. Product functioned exactly as advertised with no problems. I would use this company again for sure.

Date of experience: October 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Queen mattress cover
October 23, 2024

Love these covers. This is my third cover from this place and it's perfect sized and heavy duty as well as water proof. Perfect product! Highly recommend.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Manefa! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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These guys are so great to work with and they really did an amazing job on the construction of the covers.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you for sharing your experience. We're sorry to hear that the fit wasn’t exactly as expected, but we're glad the cushions still look great! It’s always tricky with measurements, but your feedback is valuable and will help us improve. If you need any assistance with adjustments in the future, we’re here to help ensure the perfect fit!

California
1 review
0 helpful votes
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Good service
October 23, 2024

No issues with the company. Shipped in a timely manor for a custom piece.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Danielle! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Company finnaly focus on customer
October 23, 2024

This company is legit. They deliver above and beyond while offering a real custom solution. I am a customer for life.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Quentin! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Kitchen cover
October 23, 2024

Excellent service, a small glitch in communication, but my item fit perfectly to my specifications, thank you

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonathan! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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10/10 would recommend!
October 23, 2024

Highly satisfied with the quality and fit of the covers I ordered for my patio chairs, and loving the beige color. Only time will tell on durability, but first impression is great. Now planning to order a cover for our outdoor dining set.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Teesha! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Back Porch enclosures
October 23, 2024

Very easy to install. Like the thickness of them. Will keep the wind and winter off of our back porch. Will be ordering more next summer for our pavilion!

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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A little too long, touches the ground
October 23, 2024

A little too long, touches the ground. No space air airflow.

Date of experience: October 12, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for sharing your experience. We're sorry to hear the cover is a bit too long. For optimal fit and airflow, we recommend leaving some space between the ground and the cover. Please let us know if we can assist you further!