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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Excellent experience
November 1, 2024

We measured our steps incorrectly, and the customer service representative was very thorough in what they needed in order for us to complete our measurements.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sheri! Thank you for sharing your experience with us! We're thrilled to hear that our customer service representative was able to assist you thoroughly with your measurements. Ensuring our customers get the right fit is our top priority! If you need any further assistance or have any questions as you continue your order, please don’t hesitate to reach out.

North Dakota
1 review
0 helpful votes
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Fit well
November 1, 2024

Easy to measure and send pictures- measure& send it in- they told you how to measure

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mardi! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Exceptional service and ease of ordering. Helpful instructions on how to enter measurements.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ray! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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November 1, 2024

………………………………………………………………………………………………………………………………….

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrey! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Colorado
1 review
0 helpful votes
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Great quality
November 1, 2024

The specs were perfect & I love the quality. Looks really nice & should hold up well! The only downside was the packaging for shipping. It was really hard to get into.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shelly! Thank you for sharing your experience with us! We're thrilled to hear that the quality and specifications of your order met your expectations. Your satisfaction is our priority, and we're happy to know the product looks great and should hold up well. We also appreciate your feedback regarding the packaging. We'll review this to ensure a better experience for you in the future.

Kentucky
1 review
0 helpful votes
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Awesome cover at a great price
November 1, 2024

I had my doubts,a pool safety cover priced 1000s below the competition and after installing it i can no before happy, cover qa shipped fast, installation was easy and it fit my pool just perfect. Will buy again if definitely.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Alain! Thank you for your fantastic review! We're thrilled to hear that the pool safety cover not only fit perfectly but also exceeded your expectations, especially at such a great price. It's wonderful to know the installation was easy, and we're grateful for your trust in our product. If you ever need another cover in the future, we’ll be happy to assist you again!

Oregon
1 review
0 helpful votes
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Very good product and order was great
November 1, 2024

Would recommend "covers and all"
Measurements were accurate and ordered delivered timely

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product measurements and timely delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Nice covers
November 1, 2024

Everything that I order was exactly what I ordered and it looks great

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Douglas! We are delighted to hear that you are pleased with our product and it reflects your imagination. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Custom canvas
November 1, 2024

Canvas came out exactly as expected with regards to color, size and material. Grommets were spaced perfectly. Excellent quality.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shayne! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Very Satisfied!
November 1, 2024

This was a very easy process! The website tells you exactly what measurements are needed, so it's hard to mess it up. I was then contacted to ensure everything looked correct, and once I confirmed, it was quicker than I expected to get the covers. They fit perfectly, and are made of very high quality, durable material. I'm pretty sure they will hold up well during the Michigan winter!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lisa! Thank you for sharing your positive experience! We're delighted to know that the process was easy and that the covers fit perfectly. It's great to hear that our team was able to assist you along the way, and we’re confident the high-quality materials will withstand the Michigan winter. If you ever need more covers or assistance in the future, we’re here for you!

Illinois
1 review
0 helpful votes
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Prefect fit
November 1, 2024

Easy measurements to input online, cover came in perfectly to size with no issues.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! Thank you for sharing your experience! We're delighted to hear that the measurements were easy to input and that your cover fits perfectly. Our goal is to ensure a smooth and hassle-free process for our customers, and it’s great to know we hit the mark with your order. If you need anything else in the future, feel free to reach out!

California
1 review
0 helpful votes
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Patio set and umbrella covers
November 1, 2024

Great durable products! Quality material. Very pleased with the purchase.

Date of experience: October 21, 2024
Massachusetts
1 review
0 helpful votes
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Perfect product
November 1, 2024

I'm a returning customer because of the great products and custom orders Covers and All has.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kevin! Thank you for your kind words and for being a returning customer! We're thrilled to hear that you've had a great experience with our products and custom orders at Covers and All. Your satisfaction means the world to us, and we're here to help with any future needs you may have. If there’s anything specific you’d like to explore next, feel free to reach out!

California
1 review
0 helpful votes
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The covers work
November 1, 2024

Easy, fast and affordable. Covers are made of durable material and fit over my skylights with no problem.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jerry! Thank you for taking the time to share your positive experience! We're delighted to hear that the covers fit perfectly over your skylights and that you found our process easy, fast, and affordable. If you have any questions or need assistance with future orders, please don't hesitate to reach out. We're always here to help!

New York
1 review
0 helpful votes
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Will buy again
November 1, 2024

Great all around, thanks so much. Will buy again next time!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

New York
1 review
0 helpful votes
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Excellent fit and quality
November 1, 2024

Easy to order and great quality. Will be ordering for my other pieces.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kristine! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Perfect replacement covers
November 1, 2024

Repeat customer. I have ordered these before and replaced my last set, which withstood constant full sun and elements in Florida for years. Perfect solution for hard to find cushion sizes.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Amanda! Thank you for your kind words! We're delighted to hear that you are a repeat customer and that our covers have met your needs so well, especially in the challenging Florida climate. It’s fantastic to know that we've provided the perfect solution for your cushion sizes. We look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out.

Canada
1 review
0 helpful votes
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Excellent service and workmanship
November 1, 2024

Unbelievably happy always with the care and customer service provided by this company. Nothing is created until they fully understand what your specifications are. The process is easy and fast. Materials used are excellent. We have ordered many times from them and always happy.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Wendy! Thank you for your wonderful feedback! We're thrilled to hear that you consistently have a positive experience with our service and workmanship. Our team takes great pride in ensuring we understand your specifications fully, and it’s gratifying to know that our efforts resonate with you. We truly appreciate your loyalty and look forward to assisting you with your future orders. If you ever need anything or have questions, please don't hesitate to reach out!

Iowa
1 review
0 helpful votes
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Will order more covers
November 1, 2024

Measured what I needed covered. Picked the material I wanted and in less than a week, we had the perfect cover for our fire pit! We will be ordering more covers for other outdoor items!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jodi! Thank you for your fantastic review! We’re delighted to know that you received the perfect cover for your fire pit so quickly. It's great to hear that you’re planning to order more covers for your other outdoor items! If you need any assistance with your next order or have any questions, feel free to reach out. We're here to help!

California
1 review
0 helpful votes
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Quality of cover was great. Took a while to nail down all the specs for the custom cover, but was because they wanted to get it just right. In the end, the cover didn't fit, but was probably my fault. Didn't account for a certain aspect of my grill. Still usable but not perfect

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! We are delighted to hear that you are pleased with our product quality. If you have any questions or need any assistance, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!