Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Rebecca N.
Unfollow Rebecca N.
Share Review
Report Review

Fits like a glove
November 1, 2024

I ordered a cover for my Sleep Number wedge pillow and it fits perfectly. Shipping was fast too.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Puerto Rico
1 review
0 helpful votes
Follow Karen C.
Unfollow Karen C.
Share Review
Report Review

Quality product reasonable price
November 1, 2024

Product was custom made to my specifications and the quality for the price is superior.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
Follow Martin I.
Unfollow Martin I.
Share Review
Report Review

Great cover
November 1, 2024

Great covers for an affordable price! Great 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Martin! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Joseph Y.
Unfollow Joseph Y.
Share Review
Report Review

Keeping my tool dry
November 1, 2024

The cover they made was the exact fit and now my plastic tool shed has a proper cover on it to keep the rain and morning dew from seeping in and I know my tools will stay dry this winter reducing the chance of rust development.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! Thank you for your wonderful feedback! We’re delighted to hear that the custom cover fits perfectly and is providing great protection for your tool shed. It's fantastic to know that it’s helping keep the rain and morning dew out, ensuring your tools stay dry and rust-free throughout the winter. If you need anything else in the future, don’t hesitate to reach out. We're always happy to assist!

Florida
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

Good
November 1, 2024

Product is well made and was shipped in a timely manner.googled it

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Raymond V.
Unfollow Raymond V.
Share Review
Report Review

Good
November 1, 2024

Helpful sales rep on the phone.made it easier to order this product!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Raymond, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Canada
1 review
0 helpful votes
Follow MARY JANE T.
Unfollow MARY JANE T.
Share Review
Report Review

Outdoor cusion covers
November 1, 2024

Quick shipping, great quality and fit. Very happy with my order

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Breanne E.
Unfollow Breanne E.
Share Review
Report Review

The cover came with high quality material and perfect sizing. We are very happy with it!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Breanne! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow RC I.
Unfollow RC I.
Share Review
Report Review

Fast and good product
November 1, 2024

The shipping was fast and the dimensions was correct. It fit perfectly.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and shipping. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
Follow Elizabeth Z.
Unfollow Elizabeth Z.
Share Review
Report Review

Excellence!
November 1, 2024

Very easy to place order! Detailed instructions and very professional!
Shipping was fast!
Quality is superb!

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Elizabeth! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
4 reviews
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Quality Product
November 1, 2024

Well designed. Good materials. You want too much in this review.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

Defective Product
November 1, 2024

One of the airbags won't air up - it has an approximately 1inch hole in one of the seams. Tried blowing it up for 15 minutes before I realized it wasn't going to air up because of the hole. Other than that, all the covers and the other 3 airbags are fine.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gregory! Thank you for reaching out and bringing this issue to our attention. We're sorry to hear that one of your airbags has a defect with a hole in the seam. It's great to know that the other covers and airbags are functioning well, but we certainly want to address this problem. To assist you further, please raise a ticket through your account regarding this issue. Our support team will review your case and assist you further.

Illinois
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Too small
November 1, 2024

The covers are too short. From the picture given, it seemed like that particular cover was tall enough

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nicole! Thank you for your feedback regarding the covers. We're sorry to hear that they are too short. If you're still experiencing issues with the fit, please feel free to raise a ticket from your account, and our team will be happy to assist you further. We want to ensure you’re completely satisfied with your purchase!

Ohio
2 reviews
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

Shipping delay
November 1, 2024

I was very specific on the location of the printed logo and the reulting confusion caused an extensive shipping delay

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Gary! Thank you for bringing this to our attention. We sincerely apologize for the confusion regarding the placement of your printed logo, which led to an extensive shipping delay. We strive for clarity in all orders, and we're sorry that we fell short in this instance. If there’s anything we can do or if you have any further concerns, please don’t hesitate to reach out. Your satisfaction is our priority, and we appreciate your understanding.

California
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Very nice
November 1, 2024

Very easy to order …………………………………………………………………………………………

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Michigan
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

...
November 1, 2024

...

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

New Mexico
1 review
0 helpful votes
Follow Clifford F.
Unfollow Clifford F.
Share Review
Report Review

Excellent Company
November 1, 2024

Everything was so easy and the product is perfect! I would recommend to anyone. Price was just right.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Clifford! We are delighted to hear that you are pleased with our product, ordering process and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Chris U.
Unfollow Chris U.
Share Review
Report Review

Happy with loveseat cover
November 1, 2024

I thought the process of ordering and measuring was quite easy. Cover seems to fit perfectly and appears to be well-made.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
Follow Sharan B.
Unfollow Sharan B.
Share Review
Report Review

Custom Cushion Covers
November 1, 2024
Updated review

I am very happy with my purchase. The covers are beautiful and the craftsmanship is flawless. Ordering was simple and the price was very reasonable. I highly recommend this product.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sharan! Thank you so much for your review! We're thrilled to hear that you're happy with your custom cushion covers and that the craftsmanship met your expectations. It's great to know that you found the ordering process simple and the pricing reasonable. Your recommendation means a lot to us, and we truly appreciate your support! If you have any questions or need further assistance in the future, please don't hesitate to reach out.


The cushion covers are beautiful!
October 28, 2024
Previous review

The cushion covers are beautiful!

Date of experience: October 18, 2024
New York
1 review
0 helpful votes
Follow Sheri P.
Unfollow Sheri P.
Share Review
Report Review

Excellent experience
November 1, 2024

We measured our steps incorrectly, and the customer service representative was very thorough in what they needed in order for us to complete our measurements.

Date of experience: October 21, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sheri! Thank you for sharing your experience with us! We're thrilled to hear that our customer service representative was able to assist you thoroughly with your measurements. Ensuring our customers get the right fit is our top priority! If you need any further assistance or have any questions as you continue your order, please don’t hesitate to reach out.