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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nebraska
1 review
0 helpful votes
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Covers are custom made for your dimensions.
November 1, 2024
Updated review

I like the customization options and the products seem to be well made.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Timothy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I like the multiple options available
September 29, 2024
Previous review

I like the multiple options available.

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Most Excellent
November 1, 2024

Easy to order and was received very fast. Web site was very informative, easy to enter measurements and one of the few that take custom sizes.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Nancy! Thank you for your wonderful feedback! We're thrilled to hear that you found the ordering process easy and received your order quickly. It's great to know our website provided the information you needed and made entering measurements a breeze. If you have any further questions or need assistance with custom sizes in the future, feel free to reach out. We’re always here to help!

Arizona
1 review
0 helpful votes
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Apperently Zero Customer Service
November 1, 2024

I have followed up several times with no responses as of yet to my problem with the covers ordered!

Date of experience: October 22, 2024
District of Columbia
1 review
0 helpful votes
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Captain chair cover
November 1, 2024

Ordering was easy. I am no overly impressed with the item I received- quality of the material, does not stay on the seat well with any movement

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hello Carmela, we apologize for any inconvenience caused. The product has been made according to the materials and specifications listed on our website. The elastic with the push clip is intentionally designed for ease of use, ensuring that the cover remains secure without stretching or damage from tension during movement. However, your feedback is valuable to us, and we will definitely share it with the relevant team to help improve the overall customer experience. We're also pleased to hear that you found the ordering process simple and straightforward.

California
1 review
0 helpful votes
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Easy to order
November 1, 2024

The ordering process was easy. I measured precisely given that they add an 1" per side for easy install/removal. However, the covers were a little too long and dragging at the bottom. Since I don't want the cover to collect water at the bottom, I have to fold inward along the bottom hem to avoid touching the ground. If I were to order again, I will have to remember to provide about 2" shorter than the actual length.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sally! Thank you for sharing your experience with the ordering process! We're glad to hear that you found it easy and that you measured accurately. However, we apologize for the issue with the covers being a bit too long. If you have any questions or need assistance with future orders, please feel free to reach out. We're here to help ensure your next experience is even better!

Pennsylvania
1 review
0 helpful votes
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Cover replacement.
November 1, 2024

Easy to use. Good quality materials. Shipped ahead of schedule and was good communication from company on progress.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bonnie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Good quality cover, easy process
November 1, 2024

I ordered an L shaped couch cover with the medium grade fabric. It can quickly, shipped directly from India, and fits well, if a little loose. It came with vents and tie down straps.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Erik! Thank you for sharing your experience! We're glad to hear that the L-shaped couch cover with the medium-grade fabric arrived quickly and fits well, even if a bit loose. It's great to know the vents and tie-down straps are useful additions. If you have any questions or need adjustments in the future, please feel free to reach out. We're always here to help!

Oregon
1 review
0 helpful votes
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Great pool cover.
November 1, 2024

The pool cover came with extra springs and attachments. Everything fit well.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ken! Thank you for your great feedback! We’re happy to hear that your pool cover fit well and that the extra springs and attachments were helpful. It’s always our goal to provide a complete and satisfying product experience. If you need anything else or have any future projects, feel free to reach out. We’re here to assist!

Washington
1 review
0 helpful votes
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Great expierence!
November 1, 2024

Easy to order. Great communication about the order. Shipped quick and arrived in a timely manner.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jacky! We are delighted to hear that you are pleased with our product, service and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Great Experience
November 1, 2024

From their easy to use website to their email order status updates, Covers & All made this a great experience. I got exactly the cover I needed, the quality is great, and the price can't be beat. I am very pleased.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great shades!
November 1, 2024

It was so easy to order my shades. Site explained in detail how to measure and gave several options on colors. Very satisfied.

Date of experience: October 22, 2024
Pennsylvania
1 review
0 helpful votes
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Perfect for anything and everything-
November 1, 2024

Our patio furniture and fire pit cover turned out perfectly. Will be ordering more soon- Want to try the screens next.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stacey! Thank you for the fantastic feedback! We’re delighted to hear that your patio furniture and fire pit covers turned out perfectly. It’s always great to know our products meet your expectations. We’re excited that you’re considering trying our screens next! When you're ready, feel free to reach out, and we'll be more than happy to assist you with your next order.

Pennsylvania
1 review
0 helpful votes
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Custon Vinyl Tarp
November 1, 2024
Updated review

I will not be installing the tarp until we ready our deck for winter. There was an issue with shipping from a third party whose name I did not recognize and due to fraud suspicions deleted their email notifications. Delivery got delayed a day after I contacted Covers and all and confirm third party was shipping on behalf of covers and all. I did send this concern to customer support.

Date of experience: October 22, 2024

Custon Vinyl Tarp
November 1, 2024
Previous review

I will not be installing the tarp until we ready our deck for winter. There was an issue with shipping from a third party whose name I did not recognize and due to fraud suspicions deleted their email notifications. Delivery got delayed a day after I contacted Covers and all and confirm third party was shipping on behalf of covers and all. I did send this concern to customer support.

Date of experience: October 22, 2024
Wisconsin
1 review
0 helpful votes
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Good product, good price
November 1, 2024

This is my second order from Covers and All, both for patio furniture covers. They were a little loose, but still fit well and protect the furniture.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sue! Thank you for your feedback! We’re glad to hear that you found our product to be good quality at a great price. It’s wonderful that your patio furniture covers fit well and provide the protection you need. If you have any questions or need assistance with future orders, please feel free to reach out. We're here to help!

Florida
1 review
0 helpful votes
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Generator cover
November 1, 2024

The design process was quick and the final product fits perfectly. I appreciated not being nickle and dimed when I added a second zipper and a velcro slit

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey George! Thank you for sharing your experience with us! We’re delighted to hear that the design process for your generator cover was quick and that it fits perfectly. We believe in providing transparent pricing, so we're glad you appreciated not being nickeled and dimed for your customizations. Your satisfaction is our priority! If you have any more needs or feedback in the future, feel free to reach out. We're here to help!

Colorado
1 review
0 helpful votes
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Fits like a glove
November 1, 2024

I ordered a cover for my Sleep Number wedge pillow and it fits perfectly. Shipping was fast too.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Puerto Rico
1 review
0 helpful votes
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Quality product reasonable price
November 1, 2024

Product was custom made to my specifications and the quality for the price is superior.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Karen! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Great cover
November 1, 2024

Great covers for an affordable price! Great 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍 👌 👍

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Martin! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Keeping my tool dry
November 1, 2024

The cover they made was the exact fit and now my plastic tool shed has a proper cover on it to keep the rain and morning dew from seeping in and I know my tools will stay dry this winter reducing the chance of rust development.

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Joseph! Thank you for your wonderful feedback! We’re delighted to hear that the custom cover fits perfectly and is providing great protection for your tool shed. It's fantastic to know that it’s helping keep the rain and morning dew out, ensuring your tools stay dry and rust-free throughout the winter. If you need anything else in the future, don’t hesitate to reach out. We're always happy to assist!

Florida
1 review
0 helpful votes
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Good
November 1, 2024

Product is well made and was shipped in a timely manner.googled it

Date of experience: October 22, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!