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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Ohio
2 reviews
0 helpful votes
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Grocery bags
November 1, 2024

Love these bags. They are versatile for many uses. They are durable and due to their size allows for many uses.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jodi! Thank you for your wonderful review of our grocery bags! We’re thrilled to hear that you find them versatile and durable for a variety of uses. It's always great to know our products meet our customers' needs. If you have any further feedback or need assistance with future orders, please don’t hesitate to reach out. We appreciate your support!

California
1 review
0 helpful votes
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Chaise cushion covers
October 31, 2024

Excellent quality and fit. Will purchase again from this online retailer.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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High Quality Product
October 31, 2024

Easy, pleasant ordering experience, excellent customer service and high quality product. Would highly recommend.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dori! Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a pleasant ordering experience and that you’re satisfied with the high-quality product you received. Your recommendation means a lot to us! If you need any assistance or have further questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

Tennessee
1 review
0 helpful votes
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Great buy!
October 31, 2024

Before receiving my order, I was a bit skeptical of the product. I must say that we're glad we found this company! We're very pleased with covers!

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re pleased with your covers and that we’ve exceeded your expectations. Your satisfaction is our top priority, and it’s wonderful to know that you found our products to your liking. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again.

Wisconsin
1 review
0 helpful votes
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Cover
October 31, 2024

Love it, fast service. Color was correct. Logo was correct outstanding

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Vic! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Quality product
October 31, 2024

Previous customer; custom cover is of good quality and sturdy material for our hot Florida sun.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! Thank you for taking the time to share your feedback! We’re thrilled to hear that you’re pleased with the quality and sturdiness of your custom cover. It’s great to know that our products are meeting your needs in the Florida sun. Your continued support as a previous customer means a lot to us. If you have any questions or need assistance with future orders, don’t hesitate to reach out!

Massachusetts
1 review
0 helpful votes
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Serviceable
October 31, 2024

I took my measurements of my item and when between full inch measurements, I rounded up. Lesson learned, round down. The covers arrived baggy and over sized a touch. Better than tight and not fitting at all. But very liberal. So it works. Just a little sloppy. Oh well

Date of experience: October 21, 2024
Utah
1 review
0 helpful votes
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Recommended
October 31, 2024

I would recommend this product to any friend looking for cover. It fits, it seems robust and it came in a reasonable time frame.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christopher!Thank you so much for your kind words and recommendation! We're delighted to hear that you're satisfied with your cover and that it fits well. It's our goal to provide quality products that meet our customers' needs, and we appreciate your feedback. If you have any friends or family who need covers, please feel free to share your experience with them. We’re here to help.

Pennsylvania
2 reviews
0 helpful votes
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Good quality
October 31, 2024

Good quality materials, fit perfectly and easy to put over chairs as intended.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Dakota
1 review
0 helpful votes
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Fire Pit
October 31, 2024

Fire pit cover fit perfectly, not to tight, not to loose, material-fabric looks like quality and guessing it outlast the warranty. I looked into cheaper product from the big box stores but reviews complained about lasting only one winter, here in North Dakota it's
Essential to have quality.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Great custom cover
October 31, 2024

Ordered a custom cover for a large dry erase board we were planning to keep outside. Requested a mock up and customer service was very detailed and thorough to ensure a quality fit. Very happy with the finished product!

Date of experience: October 21, 2024
Illinois
1 review
0 helpful votes
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Pool cover
October 31, 2024

I was a great experience. The communication was awesome. It looks to be a great product. It fit like a glove.

Date of experience: October 21, 2024
Florida
1 review
0 helpful votes
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Very thorough
October 31, 2024

I ordered a custom sectional cover based on ole measurments from a previous cover. They were suspicious of the measurements and had me re-measure to make sure the cover fit well.

Date of experience: October 21, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Malta
1 review
0 helpful votes
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User Friendly & Fast Service
October 31, 2024

Highly Recommended and hassle free! Easy to use and fast shipping, will remain a returning customer for sure!

Date of experience: October 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our ease of ordering and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Covers & All is awesome
October 31, 2024

I love that we could get custom cushion covers for our older patio chairs, for a very reasonable price.

Date of experience: October 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Outdoor chair covers
October 31, 2024

This is the second time that we have ordered from Covers & All. We have been pleased with the quality both times and will continue to order from them if needed in the future.

Date of experience: October 20, 2024
New Jersey
1 review
0 helpful votes
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Easy, quick and ready to use.
October 30, 2024

Easy layout of website. Cover was high quality and exact dimensions ordered.

Date of experience: October 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Wisconsin
1 review
0 helpful votes
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Nice covers
October 30, 2024

Nice to be able to get covers that are made to correct size I need

Date of experience: October 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ernesto! Thank you for sharing your positive experience! We’re thrilled to hear that you’re satisfied with the custom-fit covers. Our team always strives to ensure that your products meet your exact specifications, and we're glad we could deliver just what you needed. If you need anything else in the future, we’re always here to help!

Pennsylvania
1 review
0 helpful votes
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Nice durable hot tub cover
October 30, 2024

Very easy to order correct size and received in a timely manner

Date of experience: October 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our variety of products offered. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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We have purchased from this company three or four times, we would highly recommend

Date of experience: October 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shawn! Thank you for your fantastic feedback and your loyalty to our company! We're thrilled to hear that you are satisfied with the quality of our products and the speed of our shipping. Your recommendation means a lot to us, and we look forward to serving you again in the future.