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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Arizona
1 review
0 helpful votes
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All was good
October 30, 2024

Had no problem with this company! However, the follow up texts went to junk mail for some reason so my order was delayed. Not company issue, it was my email…

Date of experience: October 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carrie! Thank you for your kind words and for sharing your experience with us. We're glad to hear that everything went smoothly on our end. We apologize for the inconvenience caused by the follow-up emails going to your junk folder. If you need any updates on your order or have further questions, feel free to reach out to us directly.

California
1 review
0 helpful votes
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Great customer service. Very helpful.
October 30, 2024

I appreciate the follow-up communication, from the moment I got the samples to the moment I received the product.

Date of experience: October 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stephany Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service team. We believe that clear communication is key, and it’s wonderful to know that our follow-up made a positive impact on your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

California
1 review
0 helpful votes
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Perfect covers!
October 29, 2024

Love all the covers! The pro is straight forward and the finished product looks great.

Date of experience: October 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Sean! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Custom hot tub cover
October 29, 2024

Very professional and good communication to ensure the custom cover was measured correctly.

Date of experience: October 19, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Curt! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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A/C Cover
October 29, 2024

Second time I have used Covers & All. Great website, fast delivery and great product. This was for my cabin and it handles the snow great. We will be placing more orders for outdoor furniture. Great company. Thanks guys!
Mel

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mel! Thank you for your continued support. We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great deal, Great Quality
October 28, 2024

It was easy to order & great sevice,I put my covers up and they were a perfect fit I will order from them again when needed.

Date of experience: October 18, 2024
Michigan
1 review
0 helpful votes
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Cover was a perfect fit.
October 28, 2024

I ordered a custom cover for my rectangular deck table and it fit perfectly based upon the measurements that I submitted.

Date of experience: October 18, 2024
New York
1 review
0 helpful votes
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Teak deck box cover
October 28, 2024

The fit is perfect and the material is heavy duty.
The cover will allow me to store cushions without concern about them getting wet

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Martin! We are delighted to hear that you are pleased with our product fit and material. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Fits perfectly
October 28, 2024

I ordered a cover for my outdoor table. Fits perfectly and great quality.

Date of experience: October 18, 2024
Minnesota
1 review
0 helpful votes
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Great cover.
October 28, 2024

It was easy to figure out the size and it ended up fitting perfectly when it arrived.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Kate! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Covered cushions
October 28, 2024

I received 4 of these (covered with corner ties and a zipper) compressed for shipping. Once opened, they quickly expanded into exactly what I ordered and beautifully done. The Fabric and workmanship was top notch. L'll be placing another order shortly.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Pauline! Thank you for taking the time to share your experience with your recent order of covered cushions! We’re delighted to hear that they expanded perfectly upon opening and met your expectations in terms of quality and workmanship. Your satisfaction means a lot to us, and we look forward to serving you again soon! If you have any questions or need assistance with your next order, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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Great Product
October 28, 2024

Easy to order, attention to every detail. Good value too.
Order came quickly and the fit was perfect

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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My go to for tarps
October 28, 2024

I drop tarps down in the winter to close up my screened patio. I through a little heat underneath and Entertain out there year round. I've even hosted Christmas Eve. I ordered from you before and was very happy with the process and the end product. I used your clear 20mil tarps to replace some opaque greenhouse tarps that I used for the past 7+ years. This year we ordered again to replace the final third side. Now we have a clear view all around. I use StayPut fasteners through the grommet to hold them in place. The quality of your product is outstanding. I use the Velcro edges for covering the screen door. I'm very happy! Thank you

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for sharing your experience with us! We’re thrilled to hear that our tarps have become your go-to solution for your screened patio. It's wonderful to know that you've successfully transformed your space into an all-year-round entertainment area. We appreciate your loyalty and are delighted that you are satisfied with the quality of our products, especially the clear 20mil tarps. Your use of Stay-Put fasteners and Velcro edges for securing the tarps demonstrates great creativity in maximizing their functionality. If you ever need assistance or have any further questions, please don’t hesitate to reach out. We look forward to serving you again in the future!

Illinois
1 review
0 helpful votes
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Fits and looks great!
October 28, 2024

Nice, well made. Fits exactly as ordered. Covers received on time as promised.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Shirley! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Good
October 28, 2024

Great phone service….we were happy with overall experience…………..

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Ben, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Sizing
October 28, 2024

Your add claims you make the cover slightly larger than the measurements. I did not find this to be accurate in my case.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hi Frank, we apologize for the inconvenience. We allow a 1" to 2" leeway in width/depth for easier handling. Since you've reported an issue with this, we've escalated your concern to our team, and they will reach out to you shortly.

Florida
1 review
0 helpful votes
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Very nice custom cover
October 28, 2024

The shipping of the product was very fast even tho it is custom made

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Andrea! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Easy process. Wanted a special size for outdoor protection. Bit more expensive but like they say, you get what you pay for.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Debra! Thank you for your great feedback! We’re thrilled to hear that you found our custom outdoor protection solution to be a perfect fit for your needs, even if it came at a slightly higher price. As you mentioned, investing in quality makes all the difference, and we're glad you feel that way about your purchase. If you need any further assistance or have additional requests in the future, feel free to reach out. We truly appreciate your trust in us!

New Jersey
1 review
0 helpful votes
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Na
October 28, 2024

My experience was good. The product is great. I would recommend this product.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Tracy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Love them but...
October 28, 2024

I received covers they are great but...I ordered all the same but sizes. One is black one is grey one is Doherty quality. I ordered all top grade and black. My husband all ready through out packaging so didn't return.

Date of experience: October 18, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you for your feedback. We're glad to hear that you're happy with the quality of the covers, but we apologize for the mix-up in color and material. We understand how frustrating it can be to receive items that don’t match your order, especially after the packaging has been discarded. Please reach out to us with your order details, and we'll do our best to assist you if possible. We appreciate your understanding and look forward to resolving this for you.