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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Massachusetts
1 review
0 helpful votes
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Good service
November 5, 2024

Custom cover was excellent and efficient. Thank you for responding quickly

Date of experience: October 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Parker! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Excellent Product info and ease of use website to customize cushions thank you

Date of experience: October 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ramon! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Colorado
1 review
0 helpful votes
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Welder Storage
November 5, 2024

I had been looking for a cover for my welder cart and was struggling to find one the proper size. I just happened to see the web site for Covers & All. I sent sizes per the web site and the prices were very comparable to what I had found and they were the size that fit exactly. Made of Very heavy duty material and the workmanship is great. Thank you, and I will be ordering again!

Date of experience: October 26, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Sizing
November 5, 2024

Product is well made. Materials are excellent. Sizing for width and depth (plus extra inches) are just fine. Cover fits easily over AC without issue. However, it was not clear that extra inches would be added to the height. The cover dimension is too great for the height of the AC. The cover has significant extra material at the bottom and leads to an issue of collecting water in folds of material and creates a place for rodents and insects to nest. The drawstring does not alleviate the problem. The proper height sizing should have been made clear on the web site.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product. If you have any concerns or need any assistance, don't hesitate to reach out our customer support team via call or chat. Our team will be more than happy to assist you with the same.

New York
1 review
0 helpful votes
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Good shopping experience.
November 5, 2024

Easy instructions as to how to measure for my cover. Arrived within a week, is heavy-duty, and fits perfectly.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marilyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
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Trailer cover
November 5, 2024

Very good experience as they worked with me on measurements and fit.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Douglas! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Easy to order and reasonably priced!
November 5, 2024

Very pleased with how easy it was to order exactly what we needed.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Easy, fast and great product!
November 4, 2024

I had been looking for a cover for a custom made firepit and was having no luck. I found Covers & all and was able to custimize the cover to the exact dimensions I needed. The product was made and shipped in a timely fashion. I started using it right away and it is great! The price was also very reasonable for the ability to customize and the quality of the cover.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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I have ordered 2 covers. The initial purchase was a cover for an outdoor kitchen and it has been in use for 3 years. I'm in the Chicago area and the cover really withstands the elements which is why this year I purchased a second cover for pool equipment (pumps, heater, etc.) and I'm already breathing easier as this equipment is delicate and temperamental and expensive to replace when left out in the open as I can attest.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Doggie By The Window
November 4, 2024

Very easy to configure and order a pillow to be placed at window in my office for our Parti Yorkie. Fit was perfect but the cushion is a bit too soft and sags under his 10 lbs.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elton! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Really heavy duty covers
November 4, 2024
Updated review

Great quality for a great price! I'm thinking of finding someone locally to take off a couple of inches on the bottom so they don't drag so much.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rosalyn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quick and easy
January 31, 2023
Previous review

Quick and easy

Date of experience: January 31, 2023
Sweden
2 reviews
0 helpful votes
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Purchase
November 4, 2024

This site is easy to use and the products are as advertised……….

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ricardo! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Overall experience selecting a tarp, ordering online was great. The only parts that I was not as pleased with involved shipping.
1) added "shipping" costs. During the checkout process it showed I had qualified for free shipping. Which was great. After submitting payment I noticed an extra $32 handling charge was applied. My request for clarification to customer service was never answered. Not really free shipping...
2) Shipping packaging. Was actually quite surprised that my 20x30 tarp was delivered in essentially a plastic shipping bag. No shipping box. For a tarp that you want to keep from being ripped or torn - the fact it was left that open to snagging or? During shipping/and handling seemed off.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello Kurt, thank you for your feedback. We’re pleased to hear that you are satisfied with the product and ordering process. However, we regret any disappointment regarding the packaging and additional courier charges. As noted on the cart page, our courier partners apply additional shipping fees on packages that exceed certain weight & size restrictions. Also, we aim to ensure secure packaging to protect your product during transit. However, as your feedback is important to us, we’ll certainly take it into account to improve the customer experience.

Maine
1 review
0 helpful votes
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Outdoor cushion storage bags
November 4, 2024

Easy to order and prices and discounts are great. Ordered in the past and have been very happy with your products.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janice! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Utah
1 review
0 helpful votes
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Prompt service and shipping.
November 4, 2024

The covers seem to be fine quality. It isn't full on Winter yet so I haven't put the covers on the furniture yet.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Perfect
November 4, 2024

My only complaint is that I was expecting my covers and they didn't arrive so I started researching where they were. There was a comment from them to me on the sign in page from where I bought the product. I wished they could have communicated to me through an email or text so that I would have seen it much quicker and I could shave responded to them faster so that I could have received my covers weeks earlier.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Patricia! We're glad you’re pleased with the product. We apologize for the inconvenience caused by the delayed notification on your order status. Your feedback about preferring updates via email or text is valuable, and we’ll share it with our team to improve communication and ensure a smoother process in the future. If there's anything further we can do to assist, please don’t hesitate to let us know.

Florida
1 review
0 helpful votes
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Always the best service!
November 4, 2024

Always the best experience with Covers & All. The covers were perfect.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Fit
November 4, 2024

I ordered a fire pit cover for my outdoor kitchen area and it fits great. Looks good and is easy to take on and off and does a great job protecting the concrete pit.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Aimee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Very easy process
November 4, 2024

The process was very easy and the item was receiving in a timely mann.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeffrey! We're pleased to know that you found our website user-friendly and happy with the turnaround time. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
1 review
0 helpful votes
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It was great
November 4, 2024

Fast and easy. Responsive service. Helpful. Thank you, much.

Date of experience: October 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Greg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!