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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Called
November 6, 2024

I believe I called 3 times and could not get a correct answer to my question! :(

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

We deeply regret the trouble caused to you. Your concern has been escalated to the team. Our team will check and work upon on it.

Nevada
1 review
0 helpful votes
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Great cover
November 6, 2024

Simple and fast ordering experience and it arrived just in time for winter

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom fire pit cover
November 6, 2024

First time buyer from this site. Order a custom firepit cover. Cover for like a glove. Good quality and great price.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ruben! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Your product arrived it was very high quality the problem was, because you add the two inches it just fits too loose this particular case I'm not covering lawn furniture I'm covering a electronic device and I wanted a tighter fit for it so I basically threw that one out and I ordered another one and I'm waiting for it to arrive.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Great Quality Fabirc
November 6, 2024

This product to me is above and beyond the normal out door tent walls. Very strong and durable. Made to last

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Toni! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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High quality and reasonably priced
November 6, 2024

The factory cover that came with my fire pit wore out after just a few seasons. An internet search brought me to Covers & All where I placed an order. The cover arrived a few days ago. It fits like a glove and the obvious high quality leads me to believe it will last many years.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Todd! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Perfect Fit
November 6, 2024

It took some back and forth on the measurements, but all for the better. Good heavy duty material for our Maine winters.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Justin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Fit perfectly.
November 6, 2024

Just installed it. Will wait until spring to evaluate how well it works.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
1 helpful vote
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Perfect fit
November 6, 2024

I was refered by another customer who helped with the measurements. Getting ready to order one for another piece of furnitur.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Milt! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Small cover
November 6, 2024

Ordered a small cover for a tabletop fire pit. Order instructions were very good and the cover fits perfect. Great price for a custom size cover!

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Na
November 6, 2024

Na not filling this out and offended you put a minimum on this

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! Thank you for the raring. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Wisconsin
1 review
0 helpful votes
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Outdoor furniture covers
November 6, 2024

SITE WAS EASY TO USE and covers appear to be of good quality. We'll see how they last over the winter.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Oregon
1 review
0 helpful votes
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Easy to order and only option I found for covering my low square firepit. The dimensions of the cover matched the firepit perfectly but it didn't fit over all 4 corners. I had to cut a slit up one corner for it to fit. Covers and All needs to adjust their measurement model for cube shaped products to account for this, especially since the cover does not have stretch. The cover should be wider than the entered dimensions on the lower, open side of the cover in order to actually fit over a cube.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
1 helpful vote
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Perfect Fit and High Quality Covers
November 6, 2024

We have ordered several times from Covers and All and we find their product to be superior to all other cover companies. The process is easy and precise, the turn around time was quick (within a week).
The covers fit beautifully and stay put, they keep the cushions completely dry.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Janet! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
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Way too small
November 6, 2024

Tarp is way too small to cover the well pit even thou i intentionally ordered larger than my measurements

Date of experience: October 27, 2024
Georgia
1 review
0 helpful votes
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Great product
November 6, 2024

Have placed several orders. Perfect fit each time. Do wish color selections were larger. Last color was not what I was looking for

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cindi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Excellent quality and service, and prompt delivery. Customization, excellent quality, very good prices and quick delivery.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Very good!
November 6, 2024

The team messaged me several times to make sure my measurements were correct. Very think and sturdy.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, John for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Wisconsin
1 review
0 helpful votes
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Great quality and fit. Very pleased
November 6, 2024

The measuring instructions resulted a great fit for all my outdoor furniture.

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lea! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Awesome!
November 6, 2024

Quick, easy, self explanatory instructions to measure. Will use for future needs

Date of experience: October 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!