On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Informative, easy to order, have recommended to a friend' very happy with the quality.
Made to order after providing the desired shape(round and measurements, high quality, fit perfectly over our outdoor furniture and fire pit combo.
Hey Drew! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Best Covers! They are custom made to the size you need. When everything is covered it looks great. Nice and neat. Quality is a 10. I have order over 3 times myself and have recommended to my family who also have purchased.
Hey Diann! Thank you for your enthusiastic review! We’re thrilled to hear that you value the quality and custom fit of our covers. It’s fantastic to know that your experience with us has been positive enough to recommend us to your family. If there’s anything more we can assist you with in the future, don’t hesitate to reach out. We’re here to help!
Easy to order everything went smoothly, no problems at all was just the way I wanted it
Hey Wilbert! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great cover. They made sure is was correct on the measurments and it works great.
Keeps my cold plunge from the elements!
Hey Tim! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These custom sized shades came sooner than expected and look beautiful. The service department is also great and prompt to resolve issues and ensure our satisfaction!
Hey Dante! Thank you for sharing your experience! We’re delighted to hear that your custom-sized shades arrived sooner than expected and met your expectations in quality and appearance. It’s our priority to ensure satisfaction, and we’re glad the service team could assist you promptly. Please let us know if there’s anything further we can do. Enjoy your new shades!
This was my sixth order from Covers & All. Each one was a perfect fit.
Hey Selden! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Reached out to confirm details, informed me of progress every step of the way, and delivered high quality product in a quick fashion.
Hey Matthew! Thank you for your wonderful feedback! We're delighted to know that our customer-focused approach made a positive impact on your experience. Keeping you informed throughout the process and delivering a high-quality product quickly is our priority. We appreciate your business and look forward to serving you again!
Made in China but fast delivery from fedex helped to overcome this
Hey Mark! We are delighted to hear that you are pleased with your delivery experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Creating our custom cover was so easy on the app. We will recommend Covers & All to all of our friends and family.
Hey Nancy! Thank you for your recommendation. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bought the heavy duty tarp and it is heavy! The quality of the tarp and workmanship appears to be first rate...the seam edge and grommets are substantial and well-attached. Haven't used it yet so I can't say how it holds up but so far it looks great.
Hey Zoe! Thank you for sharing your initial impressions! We're thrilled to hear that you're pleased with the quality and craftsmanship of your heavy-duty tarp. With its robust seams and securely attached grommets, it's designed to handle tough conditions. We look forward to hearing how it performs once you put it to use. Thank you for choosing us for your heavy-duty needs!
Needed something very specific for a backyard enclosure, you delivered!
Hey Jeff! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivered timely. Met expectations. Material is good quality.
Hey Chris! We are delighted to hear that you are pleased with our product quality and delivery time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the material is great. The only reason I deducted a star is because it does not have a storage case/bag.
Hello! Thank you for your feedback! We're glad to hear that you're happy with the quality of the material. Your suggestion regarding a storage case is noted, as we’re always looking for ways to improve our products. If you need assistance with anything else, feel free to reach out—we're here to help!
The pillows are the back of the chairs. I believe I gave the correct dimensions, but there was no option in the order for zipper placement. So consequently the zipper was not on the long side but sewn in to the short side. So the placement of the zipper is exposed on the side. This also shows the grain of fabric going in the wrong direction. Otherwise it looks beautiful.
Hey Valarie! Thank you for your feedback, and we’re pleased to hear the cover looks beautiful overall! We apologize for any confusion regarding zipper placement options. For future orders, feel free to include specific requests about zipper orientation in the comments section, as we strive to accommodate any preferences to ensure the best fit and appearance. If you’d like us to review the dimensions or placement for this cover, please let us know—we’re here to help!
I'm giving this 4 stars because the grommets were 1/2 the size that they were when i ordered the same thing 4 years ago. We had to move all the anchors to line up with the smaller grommets which was A LOT of work. Was not real happy about that, what should have taken us 5 minutes to put up, took over an hour.
Hey Tina! Thank you for your review! We're glad to hear you love the vinyl curtain, though we apologize for the inconvenience caused by the change in grommet size. We understand how this unexpected difference would have impacted your setup time, and we’ll make a note of your feedback for future reference. If there’s anything we can do to assist with adjustments, or if you have specific preferences for future orders, please feel free to reach out. Thank you again for your understanding and patience!
Hey Pam! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Used it to cover my indoor puppy pen. My dog learned to climb out. This works very well for the purpose I bought it for
Hey Rick! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have bought 6 covers over the past few years as I replace some competitor cheaper covers. Although a bit more expensive for the premium (vinyl like) cover, they are very robust and I foresee them lasting for quite some time. In addition, the free labeling is fun. :)
Hey Todd! Thank you for your ongoing loyalty and for sharing your feedback! We're thrilled that our premium covers have met your expectations for durability and longevity. It’s wonderful to hear that you’re enjoying the free labeling feature as well. If there’s ever anything more we can assist you with, please don’t hesitate to reach out.
Experience was easy to order. Covers came as described. Look to be holding up well in the first snow
Hey Allison! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Chris! Thank you for your kind feedback! We're thrilled to hear that your order fits perfectly and that you had an easy experience placing it. It's great to know that you're happy with the quality, and we appreciate your recommendation to a friend. If you ever need anything else, don't hesitate to reach out. We're here to help!