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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Connecticut
1 review
0 helpful votes
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Great company to deal with
November 18, 2024

No complaints. Very pleased with the product and the service.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Great service
November 18, 2024

We are very impressed with how quickly the covers arrived and fit.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Better than expected!
November 18, 2024

Delivered much sooner than expected, Fit is perfect, Thanks

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Attachement clips/springs
November 18, 2024

I had 6 of the springs break during installation
Luckily I had some from my previous cover

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Aaron! Thank you for sharing your experience. We're sorry to hear about the springs breaking during installation. It's great that you had some extras on hand, but we understand this shouldn’t have happened. We’re continuously reviewing our materials and processes to prevent such issues, and your feedback helps us improve. If you need additional assistance, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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It's perfect
November 18, 2024

Great site and easy to order. Came quickly! Would recommend

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our website and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
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Great covers for winter
November 18, 2024

We covered 2 large wooden rockers on our deck. The covers came in a timely manner and fit perfectly!

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rick! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Fits like a glove
November 17, 2024

Informative, easy to order, have recommended to a friend' very happy with the quality.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! Thank you for your kind feedback! We're thrilled to hear that your order fits perfectly and that you had an easy experience placing it. It's great to know that you're happy with the quality, and we appreciate your recommendation to a friend. If you ever need anything else, don't hesitate to reach out. We're here to help!

Pennsylvania
1 review
0 helpful votes
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Custom cover
November 17, 2024

Made to order after providing the desired shape(round and measurements, high quality, fit perfectly over our outdoor furniture and fire pit combo.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Drew! We are delighted to hear that you are pleased with our product quality and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Best Covers
November 17, 2024
Updated review

Best Covers! They are custom made to the size you need. When everything is covered it looks great. Nice and neat. Quality is a 10. I have order over 3 times myself and have recommended to my family who also have purchased.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diann! Thank you for your enthusiastic review! We’re thrilled to hear that you value the quality and custom fit of our covers. It’s fantastic to know that your experience with us has been positive enough to recommend us to your family. If there’s anything more we can assist you with in the future, don’t hesitate to reach out. We’re here to help!


Excellent covers
November 9, 2024
Previous review

Excellent covers

Date of experience: October 29, 2024
Wisconsin
2 reviews
0 helpful votes
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Perfect fit
November 17, 2024
Updated review

Easy to order everything went smoothly, no problems at all was just the way I wanted it

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wilbert! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
November 4, 2024
Previous review

Easy to order

Date of experience: October 25, 2024
Utah
1 review
0 helpful votes
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Great cover
November 17, 2024

Great cover. They made sure is was correct on the measurments and it works great.
Keeps my cold plunge from the elements!

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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These custom sized shades came sooner than expected and look beautiful. The service department is also great and prompt to resolve issues and ensure our satisfaction!

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dante! Thank you for sharing your experience! We’re delighted to hear that your custom-sized shades arrived sooner than expected and met your expectations in quality and appearance. It’s our priority to ensure satisfaction, and we’re glad the service team could assist you promptly. Please let us know if there’s anything further we can do. Enjoy your new shades!

Florida
1 review
0 helpful votes
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Perfect fit
November 17, 2024

This was my sixth order from Covers & All. Each one was a perfect fit.

Date of experience: November 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Selden! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
3 reviews
0 helpful votes
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Customer focused!
November 17, 2024

Reached out to confirm details, informed me of progress every step of the way, and delivered high quality product in a quick fashion.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! Thank you for your wonderful feedback! We're delighted to know that our customer-focused approach made a positive impact on your experience. Keeping you informed throughout the process and delivering a high-quality product quickly is our priority. We appreciate your business and look forward to serving you again!

Pennsylvania
3 reviews
0 helpful votes
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Quick delivery from china
November 17, 2024

Made in China but fast delivery from fedex helped to overcome this

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with your delivery experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Fast and Easy
November 17, 2024

Creating our custom cover was so easy on the app. We will recommend Covers & All to all of our friends and family.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! Thank you for your recommendation. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Tarp looks great so far.
November 17, 2024

Bought the heavy duty tarp and it is heavy! The quality of the tarp and workmanship appears to be first rate...the seam edge and grommets are substantial and well-attached. Haven't used it yet so I can't say how it holds up but so far it looks great.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Zoe! Thank you for sharing your initial impressions! We're thrilled to hear that you're pleased with the quality and craftsmanship of your heavy-duty tarp. With its robust seams and securely attached grommets, it's designed to handle tough conditions. We look forward to hearing how it performs once you put it to use. Thank you for choosing us for your heavy-duty needs!

Canada
1 review
0 helpful votes
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Great product
November 17, 2024

Needed something very specific for a backyard enclosure, you delivered!

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jeff! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great
November 17, 2024

Delivered timely. Met expectations. Material is good quality.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product quality and delivery time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Nice product
November 17, 2024

The quality of the material is great. The only reason I deducted a star is because it does not have a storage case/bag.

Date of experience: November 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for your feedback! We're glad to hear that you're happy with the quality of the material. Your suggestion regarding a storage case is noted, as we’re always looking for ways to improve our products. If you need assistance with anything else, feel free to reach out—we're here to help!