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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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California
2 reviews
0 helpful votes
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Quick shipping, sturdy product!
November 26, 2024

Custom cover came quickly and seems great so far! It is thick and well made.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! Thank you for your feedback! We're thrilled to hear that your custom cover arrived quickly and meets your expectations. It's great to know that you find it sturdy and well made. If you have any more feedback or need assistance in the future, feel free to reach out. Enjoy your new cover!

Texas
1 review
0 helpful votes
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Twin mattress cover, 24 x 24 pillows and bolster pillows
November 26, 2024
Updated review

Fabric seems to be good quality but wish the pillows were fuller. Overall I am please with the product but anxious to see how they look in a few months.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cheryl! Thank you for sharing your feedback! We're glad to hear you're pleased with the quality of the fabric. We understand your concern about the fullness of the pillows, and we hope they'll provide the comfort and look you're expecting over time. Feel free to reach out if you have any further questions or if there's anything else we can assist you with. We appreciate your trust in our products!


Great quality and fit our mattresses perfectly!
October 23, 2024
Previous review

Good quality covers and love the color I selected. Can't wait to put them on our swings!

Date of experience: October 13, 2024
Michigan
1 review
0 helpful votes
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Fantastic!
November 26, 2024

We couldn't be happier! These covers are made well, fit nicely & look amazing! Hopefully they hold up for a long time to come.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Good quality cover
November 26, 2024

Good quality and fast service. Excellent attention to detail.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
2 reviews
0 helpful votes
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Covers for my new outdoor furniture.
November 26, 2024

I had a very good experience using Covers and All. I took pictures of my furniture uploaded the pictures,made detailed drawings with dimensions and asked for Mock-ups of all the covers that were being ordered. After approval of the Mock-ups the covers went to production and delivery. Well done job! Everything fits beautifully.

Date of experience: November 15, 2024
Michigan
1 review
0 helpful votes
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Satisfied
November 26, 2024

Easy to order and product came quickly. The covers fit perfectly.

Date of experience: November 15, 2024
Arizona
1 review
0 helpful votes
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Great covers!
November 26, 2024

Another excellent purchase through Covers & All! These cushion covers were well made and very reasonably priced. This is my 3rd experience with this company and each product has been just wanted we ordered (and hoped for).

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
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Exactly what I wanted!
November 26, 2024

Company is great and they custom make high quality products.

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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They will do.
November 26, 2024

While the material is great, the fit is about two to three inches shorter than the actual height of the chairs.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! Thank you for your feedback! We're glad to hear you're satisfied with the material quality. However, we apologize for the fit not being as expected. If you have any issues regarding the fitting and need any assistance with that. Please feel free to reach out to us, and we'll look into it.

Florida
1 review
0 helpful votes
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Perfect Covers
November 26, 2024

The instructions and process to order was easy. Communication was clear

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Satisfoed
November 25, 2024

Just a sample swatch kit, i cant get this survey off, until i write 50 words. More annoying that anything elss

Date of experience: November 15, 2024
Colorado
1 review
0 helpful votes
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Covers & All will not disappoint
November 25, 2024

This is the second time we ordered from Covers & All. The attention to detail is AMAZING! They sent me two proofs along the process, each time pointing out the need for more info. The end result is a perfectly fitted L-Shape Cover for my patio as well as an individual Chair Cover.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! Thank you for your feedback! We're so glad to hear that you're happy with the attention to detail and the quality of your covers. We always strive to ensure that every order is a perfect fit, and it's great to know we met your expectations. We look forward to serving you again in the future!

New Jersey
1 review
0 helpful votes
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Well made, good materials
November 25, 2024

I found the website not intuitive and does little justice to how good of a product you'll receive, the materials and construction of these covers are top notch.The fact that you can order custom sized covers to your specifications is worth it.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! Thank you for your feedback! We value your input about the website experience and will take it into account as we work on making improvements. We're glad to hear that you're happy with the materials and construction of the covers, and we agree—having the option to order custom-sized covers really makes a difference. If you have any further suggestions or need assistance, we're here to help!

Connecticut
1 review
0 helpful votes
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Awesome products
November 25, 2024

Fast and easy process for amazing products. Custom sizing is spot on every time i order

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brandon! We are delighted to hear that you are pleased with our ordering process and products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Patio covers
November 25, 2024

Great communication and great quality. Easy to communicate and order

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product quality, ordering process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Exactly what i oredred
November 25, 2024

I have used Covers and All before and have been very satisfied

Date of experience: December 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kirk! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great choice
November 25, 2024

Fits perfect. Material looks like it would last a long time. Very pleased with purchase.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patti! Thank you for sharing your positive feedback! We're thrilled to hear that the fit is perfect and the material meets your expectations. If you need any further assistance or have future orders, feel free to reach out!

Florida
1 review
1 helpful vote
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Pockets and Name
November 25, 2024

The overall quality of the product is great. Unfortunately the pockets are sewn on upside down and the stenciling of the name on the cover is too low on it. If those two were right it would be five stars.

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Charles, thank you for your review, we would like to clarify that the pockets which you are mentioning are air vents which are sewn so that mold and mild dew does not occur when the article is covered, these air pockets are as per our standard design process, which are specifically placed to improve the breathability of the covers.

We request you to raise a ticket from your Covers&all account and share images of the received cover so we can check on the logo placement and get back to you accordingly.

Florida
1 review
0 helpful votes
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Highly recommend
November 25, 2024
Updated review

Great covers fit perfectly. Sent the measurements and they reached out to me for a couple more measurements and it showed up quickly and fit great.

Date of experience: December 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Thanks you for everything
September 3, 2024
Previous review

Thanks you for everything

Date of experience: August 24, 2024
Minnesota
1 review
0 helpful votes
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Awesome Business
November 25, 2024

I'm so glad I found this company! Very pleased with the options for custom covers and happy with how my cover turned out. Will definitely be purchasing from them again in the future!

Date of experience: November 15, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Aunalai! Thank you for your kind words! We're thrilled to hear that you're happy with your custom cover and our services. It means a lot to us that you found exactly what you needed. We look forward to serving you again in the future!