Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Craig K.
Unfollow Craig K.
Share Review
Report Review

Coed tuff bbq island
November 27, 2024

BBQ cover fits great! Material is heavy duty yet flexible & easy to work with when covering & removing.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Craig! We are delighted to hear that you are pleased with our product fit and quaity. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
Follow Eric Z.
Unfollow Eric Z.
Share Review
Report Review

Thank you!
November 27, 2024

I wish the draw string was all the way around. The design limits how much you can tighten, pretty limited.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! Thank you for taking the time to share your thoughts. We’re glad you chose Covers & All. Your feedback is invaluable and will help us explore improvements to enhance functionality and usability in the future. Also we take pride in the custom options so If you’d like to have something specific or any special custom request, please don’t hesitate to reach out. We’d be happy to assist!

Connecticut
1 review
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Share Review
Report Review

Easy to use website and design qualities. Even a cave man can do it. :)

Date of experience: December 11, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! We are delighted to hear that you are pleased with our ordering process and design qualities. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Vermont
1 review
0 helpful votes
Follow Chris Y.
Unfollow Chris Y.
Share Review
Report Review

Great service great product.
November 27, 2024

These were easy to order. The order was fulfilled quickly. The covers are awesome!

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Safi S.
Unfollow Safi S.
Share Review
Report Review

Very good
November 27, 2024

Good communication, expert job, I would recommend this website

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Safi! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Share Review
Report Review

Umbrella Cover.
November 27, 2024
Updated review

Thank you for making it easy. To protect my umbrella this winter.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Thank you for making it easy
November 13, 2024
Previous review

Thank you for making it easy

Date of experience: November 3, 2024
California
1 review
0 helpful votes
Follow Alan L.
Unfollow Alan L.
Share Review
Report Review

I did everything from my iPhone.
November 27, 2024

I could do everything from my phone. I didn't have to use my laptop.

Date of experience: December 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! Thank you for sharing your positive experience! We're thrilled to hear that you were able to complete your order easily from your phone. We strive to make the process as convenient and user-friendly as possible, and it's great to know that it worked smoothly for you. If you need any further assistance or have future orders, feel free to reach out—we're here to help!

Michigan
1 review
0 helpful votes
Follow Stanley D.
Unfollow Stanley D.
Share Review
Report Review

Great!
November 27, 2024

Easy transaction, great cover. This is my second order and I well order again when this on wears out. If it holds up like the first one, I shouldn't need one for a few years.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stanley! Thank you for your continued support and kind feedback! We're so glad to hear that you're happy with your cover and that it's performing as expected. We truly appreciate your repeat business and look forward to serving you again when it's time for a replacement. If you need anything in the meantime, we're always here to help!

New York
1 review
0 helpful votes
Follow Allen I.
Unfollow Allen I.
Share Review
Report Review

Cover
November 27, 2024

Thought it would cover chairs & table but did not.
However it did cover the table well.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Allen! Thank you for sharing your experience with us! We’re glad to hear that the cover worked well for your table. We understand that you had hoped it would cover both the chairs and table, and we apologize for any inconvenience this may have caused. If you’d like any assistance, please don’t hesitate to reach out. We’d be happy to help you with your order!

Louisiana
1 review
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

Great customizing of the product.
November 27, 2024

It was an unusual size I needed but the customer service agent was able to exactly fit my fountain.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Charles, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Share Review
Report Review

Outdoor seat cushions
November 26, 2024

The seat covers are absolutely perfect! The color blue is vibrant. Wish I had found Covers & All sooner! We will enjoy our backyard so much more with these beautiful and lovely seat cushions!

Date of experience: December 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mary! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Dolly T.
Unfollow Dolly T.
Share Review
Report Review

My third cover!
November 26, 2024

Instructions easy to follow. My only problem is getting someone to help me measure.

Date of experience: December 6, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dolly! Thank you for your feedback! We sincerely apologize for any inconvenience. We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
Follow larry T.
Unfollow larry T.
Share Review
Report Review

Patio cover
November 26, 2024

Ordered 3 specific clear vinyl tarps for my out door patio area to keep it usable in the cold weather. Everything fit perfect and am extremely pleased with my purchase.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

I ordered a cover for my Precision Matthews PM-1022V metal lathe. I chose the "Machine Covers" style and kept all other options at their default settings, including the fabric type as "Cover Max." I provided the base dimensions of my lathe and asked if an extension could be added to accommodate the DRO screen. I also included a picture of the machine with the specific dimensions for the DRO screen. Initially, I wasn't sure if they could customize it since I had selected a pre-made template. However, after a few follow-ups, the team made sure everything was clear and confirmed we were aligned on the design. Once I gave my final approval, the cover went into production. It took about three days to make and roughly a week overall from production to delivery. When I unpacked the cover, I was genuinely impressed. It was much more heavy-duty and of higher quality than I had expected. The material feels extremely durable—perfect for protecting a metal lathe from scratches or damage. Although I don't plan on exposing the lathe to outdoor elements, the cover seems highly water-resistant, which adds extra peace of mind. Overall, I highly recommend Covers & All for anyone needing custom covers. Their attention to detail and willingness to ensure everything was exactly as I wanted made for a great experience. I will definitely return to them if I need another cover in the future.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! Thank you for sharing your experience! We’re thrilled to hear that your custom cover exceeded your expectations. It’s great to know that our team was able to work closely with you to ensure all details. We’re also delighted to hear that you were impressed by the quality and durability of the material. We take pride in providing robust, high-quality products, and it’s wonderful to know that it provided you with peace of mind for protecting your lathe. Your recommendation means a lot to us, and we truly appreciate your trust. We look forward to assisting you again in the future for any other cover needs!

Wisconsin
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Shipping from India was a headache
November 26, 2024

Slow slow slow shipping from india and that wa s when I paid the TOP DOLLAR AMOUNT for the fastest shipping... after doing more research I could have bought a similar product from Amazon and gotten WAY faster shipping

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello David, we are sorry for the inconvenience caused to you. We always look forward to delivering the product on time. This is very unfortunate that you have faced an issue. As you were unable to get the product on time, we have initiated a refund request of the shipping charges. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to reflect in your account. Moreover, we will surely consider your feedback to make the customer experience better.

Georgia
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

The ads said the sides were shortened 2.5". My cover is resting on the ground on the sides.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello John, we apologize for the inconvenience you’ve experienced. We are committed to delivering custom covers that meet the product requirements, and it’s unfortunate that you encountered an issue. Rest assured; our team will be in touch shortly to address your concerns.

South Carolina
1 review
0 helpful votes
Follow Joseph P.
Unfollow Joseph P.
Share Review
Report Review

Altered Dog back seat protector
November 26, 2024

They were very good and wanted to get everything right. Everything was just as I told them.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Sheryl A.
Unfollow Sheryl A.
Share Review
Report Review

Great quality
November 26, 2024

It was great. Good quality, great customer service, delivery time reasonable.

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sheryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
Follow George F.
Unfollow George F.
Share Review
Report Review

Good service
November 26, 2024

Good selection. Easy to order.product arrived on time. Quality and fit as advertised.

Date of experience: December 4, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey George! We are delighted to hear that you are pleased with our offered catalogue and ease of ordering. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

Perfect fit
November 26, 2024

Easy to order and easy to get on mattress with sturdy zippers

Date of experience: November 16, 2024