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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Tennessee
1 review
0 helpful votes
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Na
November 27, 2024

Na……………………………………………………………………………………………………………………………..

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Florida
1 review
0 helpful votes
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Exceptional Quality!
November 27, 2024
Updated review

Fit Perfect! Highly, Highly recommend Covers and All for anything you need covered!

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Eddy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent Custom Outdoor Chair Cover!
October 14, 2024
Previous review

Very nice product, custom made, thick, quality material! Covers & All, another fantastic job!

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Cover fitted perfectly.
November 27, 2024

Thank you for working with me on the design, prior to going to production. The added adjustments worked perfectly for my needs.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Leo! Thank you for sharing your feedback! We’re delighted to hear that the cover fits perfectly and that the adjustments made during the design process met your needs. It’s always our goal to ensure your product is just right, and we’re glad we could work with you to make it happen. If you need any assistance in the future or have more projects in mind, we’d be happy to help!

Colorado
1 review
0 helpful votes
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Easy process great product.
November 27, 2024

Easy to order and speedy delivery. I will use again when I need new covers. Thanks

Date of experience: November 17, 2024
Illinois
1 review
0 helpful votes
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What a great company.
November 27, 2024

They produce a great product. They kept checking that my measurements were correct and I did have to make some adjustments as time went by. The cover is a heavy duty material and we'll made. I felt their price was reasonable. I'm very happy with my purchase.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Colleen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Good
November 27, 2024

Great product and very easy to order could not find the custom cover option at the last place I ordered from.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! Thank you for your feedback! We're so glad to hear you found our product and ordering process easy. We strive to offer the best custom options for our customers, and we're happy to know it met your needs. If you have any more questions or need assistance in the future, we're here to help!

Florida
1 review
0 helpful votes
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Great
November 27, 2024

Good fit, seems like good quality fabric, has waterproof material in the I side

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Melanie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Repeat customer
November 27, 2024

This was are third custom cover. Product and service is amaziing. I recommend Covers & All to everyone.

Date of experience: December 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Randy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Fits right looks good
November 27, 2024

No problems shipping was messy. FedEx shipped the cover way out of the way. Not covers & alls fault.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Charles! Thank you for your review! We're so glad to hear that the cover fits well and looks good. We apologize for the shipping issues you experienced with FedEx, and we appreciate your understanding. If you need any assistance with future orders or have any other concerns, please don’t hesitate to reach out. We’re here to help!

Michigan
1 review
0 helpful votes
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Proof
November 27, 2024

You need to have better communication on proof approval. I received them thought I ok them, but found out I did. Very confusing.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Craig! Thank you for your feedback. We sincerely apologize for the confusion regarding the proof approval process. We understand how important clear communication is, and we’re sorry for any inconvenience this may have caused. We’ll work to improve our proof approval system to ensure a smoother and more transparent experience moving forward. If there’s anything else we can do to assist you or resolve this matter, please don’t hesitate to reach out.

Florida
1 review
0 helpful votes
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Fast, quality, correct sizing
November 27, 2024

Super easy to manipulate the website. Self explanatory, questions answered quickly and follow up was great - arrived quicker than expected for a custom piece

Date of experience: December 1, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Mary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Bass Amp Cabinet Covers
November 27, 2024

These covers fit perfectly over my bass amo cabinets. Keeps the cabs from getting scuffed while being transported.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Vynce! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Customized custom cover
November 27, 2024

I wanted to modify one of their custom covers to fit a stove/oven. They went above and beyond to make sure they understood my needs and provide a perfect fit.

This was my fifth cover from them.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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The cover fits like a glove based on the dimensions I provided, and the material looks to be durable and able to withstand several winters in the northeast. The ordering process was simple and the cover was shipped and delivered in the timeframe described.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Rhode Island
1 review
0 helpful votes
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Superb Quality
November 27, 2024
Updated review

This is either my 3rd or 4th order from Covers & All. I have never been disappointed. They always come out perfect!

Date of experience: December 5, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Peter! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


It was very easy to input the dimensions and get the...
September 17, 2024
Previous review

It was very easy to input the dimensions and get the custom product

Date of experience: September 7, 2024
Tennessee
1 review
0 helpful votes
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Straight forward
November 27, 2024

Measure twice (that's how I grew up) and fill in the information! That's how simple it is. They have different colors to choose from. The quality is GREAT!

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jacqueline! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great product
November 27, 2024

Fast, looks great, fits great, I would totally recommend it

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Maya! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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.
November 27, 2024

...

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Darrel! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Maine
2 reviews
0 helpful votes
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Adirondack Glider Cover
November 27, 2024

This was my second order with Covers for all and they didn't disappoint. They are quick, precise about measurements and make sure you approve before going into production. I would recommend this company.

Date of experience: November 17, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Ann! Thank you for your review! We're delighted to hear that our precision, speed, and approval process met your expectations. Your recommendation means the world to us, and we're so pleased to know that you're happy with your Cover. If you need assistance with any future projects, we’d be more than happy to help.

Hawaii
1 review
0 helpful votes
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Always reliable
November 27, 2024

This is my 4th or 5th time to buy something. Always very quick, responsive and detail oriented. Custom always come out perfect. Will con't to buy in the future.

Date of experience: November 16, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!