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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

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North Carolina
1 review
0 helpful votes
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Quick and easy
November 28, 2024

Ordering was fast and easy! Measure my cushions and order and everything fit perfectly

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Constance! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
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Yep
November 28, 2024

Yep gggggggg ggggggghhhhhhhg gggkkkkkk hhhhj. Jjjhjhhvtvv ffff g.htrsxfttgghh

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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Great products
November 28, 2024

I needed custom sized tarps to cover a winterized set of pond bowls in my yard that I did not want to fill with water during the winter months, causing the bowls to crack. My ordered worked perfectly for what I needed.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Holly! Thank you for your kind words! We’re thrilled to hear that our custom-sized tarps worked perfectly to protect your pond bowls during the winter months. It’s wonderful to know that our products could meet your needs and provide a reliable solution. If there’s anything else we can assist you with or if you have other projects in mind, we’d be delighted to help. Thank you for choosing us, and we look forward to serving you again!

Idaho
1 review
0 helpful votes
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Good stuff
November 28, 2024
Updated review

The cover fit perfectly on my outdoor speaker. Why do you need this to be 50 characters?

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! Thank you for sharing your experience! We’re so glad to hear the cover fits perfectly on your outdoor speaker—ensuring the perfect fit is what we strive for. As for the character count, it helps us ensure reviews are detailed and informative for future customers, but we truly appreciate you taking the time to share your thoughts regardless!


No title
September 1, 2024
Previous review

The design process was a bit tedious. The designer must not speak English. I finally drew it myself.

Date of experience: August 22, 2024
Idaho
1 review
0 helpful votes
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Firepit cover
November 28, 2024

This is the second one I have ordered from you, great product!

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debi! Thank you for your continued support. We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Overall, no problems. A very easy experience and great product getting a custom fit cover for a fire pit

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Fits perfectly!
November 28, 2024

Great experience, will recommend and use again. Thank you!

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Melissa! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Porch enclosure
November 28, 2024

Very well made. Arrived reasonably quick. Would order again in the future

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tammy! Thank you for your order! We understand your excitement and are working to ensure your product reaches you as quickly as possible. If you have any questions in the meantime, feel free to reach out—we’re here to help!

Minnesota
1 review
0 helpful votes
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Easy to order and great quality of the cover. Which I ordered the tuff cover to make sure it stands up to the cold weather we have in minnesota

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! Thank you for your feedback! We're so glad to hear that the ordering process was easy and that you're happy with the quality of the cover. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!

Pennsylvania
1 review
0 helpful votes
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Good price
November 28, 2024

Excellent service, except for 50 character requirement to respond.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randy! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Goat House Vinyl
November 28, 2024

Sizing was perfect. It was easy to hang. Shipping was fast and price was fair. Very happy with the product. We will be using them for future projects.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brad! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Vermont
1 review
0 helpful votes
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Exactly what I wanted
November 28, 2024

Ordered custom square covers for outdoor cushions. Covers are high quality, fit well, and love the fabric and color.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sai! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Fast and hassle free
November 28, 2024

Shipping was fast and hassle free. I simply entered my information, completed the order process and received the package in about two weeks. Item was very well packaged.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Corey! Thank you for your feedback! We’re so pleased to hear that our covers have been a great fit for your needs, especially with the windy conditions at your home. We understand that exposure to direct sunlight can affect outdoor products over time, and we’re glad to know that you’ve found our covers effective in the long run. If you ever need further assistance or have any questions as you place your new order, don’t hesitate to reach out. We appreciate your continued trust and look forward to serving you again!

New York
1 review
0 helpful votes
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Great Cover!
November 28, 2024

I had a great experience with this company, making me a custom cover for my pool. They are very detail orientated and with my crazy requests they came up with a perfect product.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Cosimo! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Alabama
1 review
0 helpful votes
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Great covers
November 28, 2024

Website easy to use! Ordering process very easy. I was nervous about taking my own measurements and the fit of the covers, but they arrived and are the perfect fit.

Date of experience: December 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Laura! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New York
1 review
0 helpful votes
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Satisfied
November 27, 2024

Covers are as advertised and fit our outdoor furniture well.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Darren! We are delighted to hear that you are pleased with our product and liked it's fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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I ordered a cover for my outside television. It was measured correctly but for some reason it didn't fit. Contacted the company and had to explain the issue maybe three times but in the end the company sent me another cover and only charged me the shipping fee. This cover fits just fine. I was getting frustrated but this company listened to me and in my opinion did the right thing.

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! Thank you for your feedback. We’re sorry to hear there was an issue with your initial cover, but we’re glad our team was able to make it right for you. We truly appreciate your patience as we worked toward a solution. It’s great to know that the replacement cover fits well and meets your expectations. If you need anything else in the future, we’re here to assist!

Ohio
1 review
0 helpful votes
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Great Quality
November 27, 2024

Easy to order. Quick to ship. Sturdy material. Fits perfectly.

Date of experience: December 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cathy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Best Covers
November 27, 2024

Covers and all is great! We have ordered multiple covers and these are the best covers!

Date of experience: November 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Royce! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arkansas
1 review
0 helpful votes
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Coveralls for sofa and 2 chairs
November 27, 2024

Great quality and well worth the price
Wait time was good. Overall great experience

Date of experience: December 7, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Karen! We're glad we could provide a quick response to your question. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!