Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Followed exact measurement, fit perfectly.Will absolutely use in the future. Great Job
Quality material and nice fit. Brown color goes with the table cover.
Seems like I had to measure and remeasure the chair to satisfy this site. I guess it was worth the frustration since they fit.
Hey Sharyn! Thank you for your feedback! We’re so glad to hear that the chair covers fit well and the brown color complements your table cover. We truly appreciate your patience with the measurement process, and we’re happy it all worked out in the end. Your feedback is important to us, and we’ll continue to strive for even smoother ordering experiences in the future.
See above - how many reviews do you want? No...I will NOT enter ANOTHER review and 50 characters when I already entered 2 complete comment fields. Now I'm getting mad for even trying to give feedback
Hey Jane! We sincerely apologize for the inconvenience you’ve experienced while trying to submit your review. We completely understand your frustration and appreciate the time you’ve already taken to provide feedback. Our goal is to make the review process as easy and straightforward as possible. Thank you for your patience, and we value your input. If there’s anything further we can assist with or if you’d like to share any additional feedback directly, please feel free to reach out.
I was pleasantly surprised by Covers & All's communication. After putting in my custom dimensions for my outside furniture, I received emails to confirm the sizing and questions answered before going into production. Very impressive!
Hey Jenny! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordering online was about as easy as it could be. Takes a while to decide on options, but I think they have made it about as simple as it could be. You always run the risk of getting a cover that is too small or oversized.
Hey Ron! Thank you for your feedback! We’re glad to hear that the ordering process was easy for you and that you were able to navigate our options with ease. We understand that choosing the right size can sometimes be tricky, but we strive to provide clear options and guidance to ensure you get the best fit possible. If you ever need help with measurements or selecting the perfect cover, please don’t hesitate to reach out. We’re always here to assist!
Easy to measure, quick service, it fits! Highly recommended!
Hey Richard! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered quickly as the discount was expiring and, unfortunately did not double check my measurements.
The cover is really well made and repels water really well. I ordered another that will fit.
Hey Greg! Thank you for sharing your experience! We're delighted to hear you’re impressed with the quality and water resistance of your custom cover. If you need any assistance with measurements or the ordering process, please don’t hesitate to reach out—we’re always here to help.
Looking forward to creating another cover that meets your expectations!
No issues with this process or the product. Will use them again in the future.
Hey Amy! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
The rectangle covers model tracks, protect the tracks from the winter weather..
Hey Mike! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I needed a special size tarp for our wood shed. Standard tarps would tear during the season. The custom tarp by Covers & All is made of heavy duty weather resistant material with grommet holes. It arrived in time for winter and we are very pleased. Thank you!
Hey Kristin! We are delighted to hear that you are pleased with our product. It's great to know that the heavy-duty, weather-resistant material and grommet holes met your expectations Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Every time I purchase patio furniture I order a cover from Covers & All, they are well made, fit nicely and are reasonable priced.
Hey Leslee! Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and product. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
The cover met my expectations. However, your emails to me were in my promotions folder on my Google mail and I. Sometimes did not see them Because I don't often review my promotions folder.
Hey Real! We are delighted to hear that you are pleased with service. We apologize for the inconvenience with our emails ending up in your promotions folder. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Dawn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I will not be able to rate product til have owned a year and see how it performs and holds up. I do wish you had not added to the exact diameter. It wasn't needed for easy on/off and now looks a bit midsized.
Hey Maria! Thank you for your feedback! We completely understand that it takes time to assess the product's performance, and we appreciate your patience. Regarding the diameter, we’re sorry to hear it wasn’t the ideal fit for easy on/off. If there’s any discrepancy, please feel free to raise a ticket through our Help Center or contact our customer support team directly. If you have any further concerns or need assistance, don’t hesitate to reach out. We’re here to help! Make it short
Wide variety of products and fabrics. Only way to get boat covers replaced after a severe hurricane (Milton) and local business is shut down or wiped out.
Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Exactly what I needed! Easy to install and looks great! Thank You.
Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was fast and easy! Measure my cushions and order and everything fit perfectly
Hey Constance! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hello! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.
I needed custom sized tarps to cover a winterized set of pond bowls in my yard that I did not want to fill with water during the winter months, causing the bowls to crack. My ordered worked perfectly for what I needed.
Hey Holly! Thank you for your kind words! We’re thrilled to hear that our custom-sized tarps worked perfectly to protect your pond bowls during the winter months. It’s wonderful to know that our products could meet your needs and provide a reliable solution. If there’s anything else we can assist you with or if you have other projects in mind, we’d be delighted to help. Thank you for choosing us, and we look forward to serving you again!
The cover fit perfectly on my outdoor speaker. Why do you need this to be 50 characters?
Hey Peter! Thank you for sharing your experience! We’re so glad to hear the cover fits perfectly on your outdoor speaker—ensuring the perfect fit is what we strive for. As for the character count, it helps us ensure reviews are detailed and informative for future customers, but we truly appreciate you taking the time to share your thoughts regardless!
The design process was a bit tedious. The designer must not speak English. I finally drew it myself.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!