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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Louisiana
1 review
0 helpful votes
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Followed exact measurement, fit perfectly.Will absolutely use in the future. Great Job

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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They cover our chairs nicely.
November 29, 2024

Quality material and nice fit. Brown color goes with the table cover.
Seems like I had to measure and remeasure the chair to satisfy this site. I guess it was worth the frustration since they fit.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sharyn! Thank you for your feedback! We’re so glad to hear that the chair covers fit well and the brown color complements your table cover. We truly appreciate your patience with the measurement process, and we’re happy it all worked out in the end. Your feedback is important to us, and we’ll continue to strive for even smoother ordering experiences in the future.

Minnesota
1 review
0 helpful votes
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See above
November 29, 2024

See above - how many reviews do you want? No...I will NOT enter ANOTHER review and 50 characters when I already entered 2 complete comment fields. Now I'm getting mad for even trying to give feedback

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jane! We sincerely apologize for the inconvenience you’ve experienced while trying to submit your review. We completely understand your frustration and appreciate the time you’ve already taken to provide feedback. Our goal is to make the review process as easy and straightforward as possible. Thank you for your patience, and we value your input. If there’s anything further we can assist with or if you’d like to share any additional feedback directly, please feel free to reach out.

Florida
1 review
0 helpful votes
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I was pleasantly surprised by Covers & All's communication. After putting in my custom dimensions for my outside furniture, I received emails to confirm the sizing and questions answered before going into production. Very impressive!

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jenny! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
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Great Company, A Little Pricey
November 28, 2024

Ordering online was about as easy as it could be. Takes a while to decide on options, but I think they have made it about as simple as it could be. You always run the risk of getting a cover that is too small or oversized.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ron! Thank you for your feedback! We’re glad to hear that the ordering process was easy for you and that you were able to navigate our options with ease. We understand that choosing the right size can sometimes be tricky, but we strive to provide clear options and guidance to ensure you get the best fit possible. If you ever need help with measurements or selecting the perfect cover, please don’t hesitate to reach out. We’re always here to assist!

New York
1 review
0 helpful votes
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Here's the solution to my problem...
November 28, 2024
Updated review

Easy to measure, quick service, it fits! Highly recommended!

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Happy Halloweeen!
November 10, 2024
Previous review

Happy Halloweeen!

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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I ordered quickly as the discount was expiring and, unfortunately did not double check my measurements.
The cover is really well made and repels water really well. I ordered another that will fit.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! Thank you for sharing your experience! We're delighted to hear you’re impressed with the quality and water resistance of your custom cover. If you need any assistance with measurements or the ordering process, please don’t hesitate to reach out—we’re always here to help.

Looking forward to creating another cover that meets your expectations!

Illinois
1 review
0 helpful votes
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Well constructed, just what I wanted.
November 28, 2024

No issues with this process or the product. Will use them again in the future.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.

Oregon
1 review
0 helpful votes
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The rectangle covers model tracks, protect the tracks from the winter weather..

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Excellent quality
November 28, 2024

I needed a special size tarp for our wood shed. Standard tarps would tear during the season. The custom tarp by Covers & All is made of heavy duty weather resistant material with grommet holes. It arrived in time for winter and we are very pleased. Thank you!

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kristin! We are delighted to hear that you are pleased with our product. It's great to know that the heavy-duty, weather-resistant material and grommet holes met your expectations Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Never disappointed with my purchase
November 28, 2024

Every time I purchase patio furniture I order a cover from Covers & All, they are well made, fit nicely and are reasonable priced.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslee! Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and product. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Maine
1 review
0 helpful votes
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Great service
November 28, 2024

The cover met my expectations. However, your emails to me were in my promotions folder on my Google mail and I. Sometimes did not see them Because I don't often review my promotions folder.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Real! We are delighted to hear that you are pleased with service. We apologize for the inconvenience with our emails ending up in your promotions folder. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
1 review
0 helpful votes
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A/C cover
November 28, 2024

Good quality. Vented. Happy with purchase. Like the color.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dawn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Round table top
November 28, 2024

I will not be able to rate product til have owned a year and see how it performs and holds up. I do wish you had not added to the exact diameter. It wasn't needed for easy on/off and now looks a bit midsized.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Maria! Thank you for your feedback! We completely understand that it takes time to assess the product's performance, and we appreciate your patience. Regarding the diameter, we’re sorry to hear it wasn’t the ideal fit for easy on/off. If there’s any discrepancy, please feel free to raise a ticket through our Help Center or contact our customer support team directly. If you have any further concerns or need assistance, don’t hesitate to reach out. We’re here to help! Make it short

Florida
1 review
0 helpful votes
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Great
November 28, 2024

Wide variety of products and fabrics. Only way to get boat covers replaced after a severe hurricane (Milton) and local business is shut down or wiped out.

Date of experience: December 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Exactly what I needed!
November 28, 2024

Exactly what I needed! Easy to install and looks great! Thank You.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Quick and easy
November 28, 2024

Ordering was fast and easy! Measure my cushions and order and everything fit perfectly

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Constance! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
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Yep
November 28, 2024

Yep gggggggg ggggggghhhhhhhg gggkkkkkk hhhhj. Jjjhjhhvtvv ffff g.htrsxfttgghh

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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Great products
November 28, 2024

I needed custom sized tarps to cover a winterized set of pond bowls in my yard that I did not want to fill with water during the winter months, causing the bowls to crack. My ordered worked perfectly for what I needed.

Date of experience: November 18, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Holly! Thank you for your kind words! We’re thrilled to hear that our custom-sized tarps worked perfectly to protect your pond bowls during the winter months. It’s wonderful to know that our products could meet your needs and provide a reliable solution. If there’s anything else we can assist you with or if you have other projects in mind, we’d be delighted to help. Thank you for choosing us, and we look forward to serving you again!

Idaho
1 review
0 helpful votes
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Good stuff
November 28, 2024
Updated review

The cover fit perfectly on my outdoor speaker. Why do you need this to be 50 characters?

Date of experience: November 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peter! Thank you for sharing your experience! We’re so glad to hear the cover fits perfectly on your outdoor speaker—ensuring the perfect fit is what we strive for. As for the character count, it helps us ensure reviews are detailed and informative for future customers, but we truly appreciate you taking the time to share your thoughts regardless!


No title
September 1, 2024
Previous review

The design process was a bit tedious. The designer must not speak English. I finally drew it myself.

Date of experience: August 22, 2024