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Covers & All USA

4.4

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
1 review
0 helpful votes
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Custom outdoor kitchen grill cover.
November 21, 2024

My custom outdoor kitchen grill cover fits and looks great. Couldn't be more pleased with the prompt professional service!

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your wonderful feedback! We’re thrilled to hear that your custom outdoor kitchen grill cover fits perfectly and looks great! It’s fantastic to know you’re pleased with the service as well. We always strive to provide prompt and professional service, and we’re glad to have met your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!

Massachusetts
1 review
0 helpful votes
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Air conditioner cover
November 20, 2024
Updated review

Product was well made as usual. Very pleased, fits perfectly.

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product fit and workmanship. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very pleased
October 22, 2024
Previous review

This is the third item I ordered from covers & all, very satisfied. Ordered another one for my air conditioner.

Date of experience: October 9, 2024
Idaho
1 review
0 helpful votes
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Patio furniture cover
November 20, 2024

Third item we've purchased and consistently highly quality and fast delivery

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jaime! We are delighted to hear that you are pleased with our product quality and fast delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Happy
November 20, 2024

Love our covers we got for our outdoor furniture. They fit great.

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Krista! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Custom ordered a tarp to wrap around my gazebo for the winter as we use it to store outdoor furniture. Also custom ordered a cover for my high top table and six chairs. Both products are as designed, quality seems good and the fit was just right. Will have to see how durable they are through a New England winter. I'm hoping they last as long as warranted since they were not inexpensive.

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Brenda! Thank you for your detailed feedback!

We’re glad to hear that the custom tarp and cover were made to your specifications and that the fit is just right. We understand your concern about durability, especially with the New England winter in mind, and we’re confident that the high-quality materials will stand the test of time. We appreciate your trust in us and hope that both products meet your expectations for many winters to come. If you need any assistance or have any questions down the line, we’re here to help! Thank you for choosing us!

Maryland
2 reviews
0 helpful votes
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Good customer service
November 20, 2024

Fast, simple and professional site with reasonable, awesome prices.

Date of experience: January 23, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Mansour! We are delighted to hear that you are pleased with our website and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
1 review
0 helpful votes
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Perfect Fit!
November 20, 2024

Custom covers in navy are a great fit and color. They look great even in the winter on the patio.

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jody! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Quality material
November 20, 2024

Cover fits a bit loose but that was stated in the order that it would be couple inches oversized
Overall, well worth the money

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey username! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maine
2 reviews
0 helpful votes
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Covering complete
November 20, 2024

Easy to use site! Good quality, quick delivery, satisfied.

Date of experience: December 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Perfect fit.
November 20, 2024

Website was easy to navigate, and product showed up quickly and fit perfectly.

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Ohio
2 reviews
0 helpful votes
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CUSTOMER SERVICE
November 20, 2024

Great customer service and the quality of the cover was fantastic.

Date of experience: December 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paula! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Table Cover
November 20, 2024

Excellent products and excellent service and communication

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gerard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Easy it goes
November 20, 2024

I measured the dimensions. Ordered it and it came few weeks later

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eric! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Easy ordering, fast delivery
November 20, 2024

Ordering was really easy and they came much faster than I expected. Only downside is that the covers smelled awful when they arrived. Washed and let them dry outside and hoping the smell disappears.

Date of experience: November 10, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! Thank you for your feedback! We’re glad to hear the ordering process was easy and that your covers arrived faster than expected. We sincerely apologize for the smell upon arrival—sometimes, packaging can cause odors, but we’re hopeful the washing and drying will resolve the issue. If the smell persists, please don’t hesitate to reach out to us, and we’ll do everything we can to assist. Thank you for choosing us, and we hope you enjoy your covers!

California
1 review
0 helpful votes
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Great
November 20, 2024

Everything was fine until I was ordering and a banner came up for 20% off and free shipping and I entered all my information again with no auto fill and then it totally went away and went back to the same price without the discounts!

Date of experience: November 27, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Al M, thank you for your feedback, and we’re sorry for the inconvenience caused by the discount not being applied. We’ve applied the WELCOME20 discount on your behalf, as per the offer terms, refunded the due amount. Depending on your bank, it may take up to 7 business days for the refund to appear in your account.

Colorado
1 review
0 helpful votes
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Great Product at Great Price
November 20, 2024

Cover came in at exact measurements that I provided when ordering. So I'm quite sure they are custom made to each order. The material seems high quality and durable. Color matches what I selected on the site. For the price, that's actually quite impressive. Will definitely be a repeat customer.

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Chris,for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Sweden
1 review
0 helpful votes
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Excellent
November 19, 2024

Efficient site, excellent product, quick delivery. Second time I've ordered from them.

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We're pleased to know that you found our website user-friendly and had a positive experience with our product and services. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Arizona
1 review
0 helpful votes
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Wonderful Custom Covers
November 19, 2024

Website was easy to navigate and explained exactly how to measure my item. Nice selection of fabrics and colors.

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jamie! Thank you for your wonderful feedback! We’re so glad to hear that the website was easy to navigate and that the measurement instructions were clear. It’s great to know you enjoyed the selection of fabrics and colors available for your custom covers. We strive to make every step of the process as seamless and satisfying as possible. We look forward to assisting you again in the future!

Illinois
1 review
0 helpful votes
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Great quality and fits perfect!
November 19, 2024

We just received a custom size fire pit cover and it is perfect for our fire pit. It's fits great and is fantastic equality!

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product fit and quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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The customer service was very good
November 19, 2024

Leon is very helpful and sending me a sample and also very patient. Thank you Leon.

Date of experience: November 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jacqueline, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!