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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Arizona
1 review
0 helpful votes
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Out of pure curiosity, I went ahead and typed in the dimensions of my grill to see what a cover from this company would cost me - choosing the higher level options anticipating better durability. The end number was certainly higher than I had ever paid for a cover before, but I had grown tired of having to replace my grill cover every 1 to 3 years due to ripping, sun damage and poor craftsmanship. We live in a windy area that gets cold and hot with the grill totally exposed to all of the elements all of the time. I ordered the cover and when I unpacked it, I knew that this was different.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Ted! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Very diligent and willing to please
November 30, 2024

Sid was very helpful and patient with me. He guided me through the process of design and made sure the cover mock up was accurate before sending it to production.

Date of experience: February 3, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Simply crunching in the numbers onto the cover design chosen template on the website and choosing some material and closure options for the cover is all it takes in order to receive a high-quality cover than can take any punishment that mother nature can throw at it. Great product.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bartman! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Had approximately a 4 foot tall outdoor wishing well as part of our landscaping. We live in Michigan and winter is rough on surfaces, so I was forced to move the well into my garage over winter. When Spring rolled along, I had to re-install the wishing well to its original location. I decided then to consider purchasing a cover for it in order to free up space in my garage.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Great for our application!
November 30, 2024

Customer service helped me find the right thickness of material and shop for the best price in their inventory.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Antwain, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our pricing and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Satisfied customer
November 30, 2024
Updated review

Ordering generally good and product quite satisfactory. Only difficulty I had was to be sure I watched for follow up emails confirming details for manufacture and responded to those timely.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephen! Thank you for your valuable feedback! We're glad to hear that you’re satisfied with your order and the product. We understand that keeping track of follow-up emails for manufacturing details can be challenging, and we appreciate your diligence in responding promptly to ensure everything turned out as expected. If you ever need assistance with the process, our team is always here to help make it smoother. We look forward to serving you again!


Very happy with product quality and fit
October 26, 2024
Previous review

Only issue was keeping an eye out for emails with questions.

Date of experience: October 16, 2024
Michigan
1 review
0 helpful votes
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Pleasant. Great customer service for guidance. Professional and very accurate on their dimensions

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rae! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Display cover
November 30, 2024

I reached out to them for a custom cover for a display. They walked me thru the process and help me
Come up with a design.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pedro! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Easy and Good Fit
November 30, 2024

They matched all the dimensions I sent them. Nice fit, nice color. Good strong material.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Perfect fit for our whisky barrel table, good quality and great communications and quick order fill. Easy to use site for measuring and to order.

Date of experience: December 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Maryland
1 review
0 helpful votes
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Outdoor covers
November 30, 2024
Updated review

Easy to order and quick delivery! Product fits great and are good quality!

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Recieved custom furniture covers and they fit perfectly!
November 9, 2024
Previous review

Recieved custom furniture covers and they fit perfectly! Order process very easy!

Date of experience: October 30, 2024
New York
2 reviews
0 helpful votes
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Excellent garage curtain
November 30, 2024

Great experience, easy ordering. Fast delivery great prices. I would order again from this site anytime

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Felicitas! We are delighted to hear that you are pleased with your overall experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Patio table cover
November 30, 2024

Nicely made. Would use this company if I needed more patio covers.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rita! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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The service was great and I was pleasantly surprised to receive a discount.

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Good product
November 30, 2024

The product I received was very nice. Getting my order processed was as great. Had to call 3 times to get it done.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wayne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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The Best for Custom Covers
November 30, 2024

This is the second time I've ordered custom covers from Covers & All. Both experiences were fantastic!

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your wonderful feedback! We're delighted to hear that both of your experiences with us were fantastic. It’s always a pleasure to assist returning customers, and we’re so glad we could meet your expectations again. We look forward to serving you for your future custom cover needs!

North Carolina
1 review
0 helpful votes
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Excellent craftsmanship
November 30, 2024

Ordering these was a breeze and the quality exceptional - shipping ultra fast!

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Caroline! Thank you for your fantastic feedback! We're thrilled to hear that the ordering process was easy, the craftsmanship exceeded your expectations, and the shipping was quick. We appreciate your support and look forward to assisting you with future orders!

New York
2 reviews
0 helpful votes
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Nicely done
November 30, 2024

No issues whatsoever. Easy to order, product received as promised.

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
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Quality personified!
November 30, 2024

The fire pit cover was expertly crafted and fit perfectly. Thank goodness there are still craftsman who care about their work.
I would recommend this company to anyone and give it five stars 🌟

Date of experience: November 20, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Darrel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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All good the cover fit perfectly
November 30, 2024

Very good instructions on how to take the measurements for a custom order.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with our instructions. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
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Excellent customer service and product
November 30, 2024

I received very clear schematics but still had questions. They were efficiently and precisely answered. Only problem was my mistake. Apparently I mistakenly ordered the wrong color.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wendy! We are delighted to hear that you are pleased with our product and customer service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!