Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Loretta I.
Unfollow Loretta I.
Share Review
Report Review

Outdoor seat covers.
November 29, 2024

Great product. Easy to use site which makes it easy to select the proper product and measure. Good pricing and fast delivery.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Loretta! We are delighted to hear that you are pleased with our product, website and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow IRMA G.
Unfollow IRMA G.
Share Review
Report Review

Blue🎈
November 29, 2024

Great help with getting the best tarp I was surprised how much they tried to help me out. Super nice and fast. Now let's hope it lasts.

Date of experience: December 5, 2024
Minnesota
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

The whole process was perfect!
November 29, 2024

The online ordering and tips for measuring was easy to follow. The shipment of our covers went as promised. And, most importantly, putting the covers on our furniture was easy, and they fit perfectly. The material of the covers seem to be durable, strong, and water proof. We couldn't be happier with our purchase.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! Thank you for your feedback! We’re delighted to hear that the entire process, from ordering to receiving and fitting your covers, was seamless and met your expectations. It’s wonderful to know that the covers fit perfectly, are easy to use, and that the material feels durable, strong, and waterproof. Your satisfaction means the world to us, and we’re so glad you’re happy with your purchase. Thank you for choosing us, and we look forward to serving you again!

Idaho
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Great company - great products
November 29, 2024

Quality product that allows you meet your specific needs. I would do businsess with this company in the future.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow C - H.
Unfollow C - H.
Share Review
Report Review

The designer spent the time to make sure everything was correct before sending to production which resulted in a perfect fit for my pool.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Charles, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

New Jersey
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

None
November 29, 2024

Overall, two thumbs up. The custom covers fit perfectly on the overall, two thumbs up. The custom covers fit perfectly on the furniture, outdoor furniture on our deck, outdoor furniture on our deck.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Tiffany F.
Unfollow Tiffany F.
Share Review
Report Review

Good quality, poor cinch/elastic design
November 29, 2024

Bought this to cover an open outdoor toy bin. I was drawn to it because it stated that it had an elastic/cinch-able edge to stay in play around the bin. It doesn't hardly cinch and now it requires a tie down of some kind which is what I didn't want to do all along. Material is thick and of good quality though.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tiffany! Hank you for sharing your feedback. We're glad to hear that you’re pleased with the material quality, but we’re sorry to learn that the cinch/elastic design didn’t meet your expectations.
We understand how important convenience and functionality are, especially for securing outdoor covers. Your comments help us identify areas for improvement. In the meantime, if you’d like any assistance or help regarding this feel free to reach out—we’d be happy to assist.

California
1 review
0 helpful votes
Follow Craig F.
Unfollow Craig F.
Share Review
Report Review

Great Product. Fits well.
November 29, 2024

It's been great. Easy to order. Did not take very long for delivery. Very good experience.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Craig! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
Follow Patricia Z.
Unfollow Patricia Z.
Share Review
Report Review

Great product, great service
November 29, 2024

From selecting the product to placing the order and through to delivery communication was clear and concise.

Date of experience: November 19, 2024
Sri Lanka
1 review
0 helpful votes
Follow Steven X.
Unfollow Steven X.
Share Review
Report Review

Recovery
November 29, 2024
Updated review

Had a curved cushion that was worn and difficult to replace. Came upon your company and gave it a try.
The price was reasonable and the ordering process was straightforward. The quality of the product was excellent, in fact better than what I had. Thank you!

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! Thank you for your kind words! We’re thrilled to hear that we could help you recover your curved cushion with a product that exceeded your expectations. It's great to know that you found the ordering process straightforward and the quality superior to your previous cushion. We look forward to assisting you again in the future. Thank you for your feedback!


Excellent fit and quality!
November 24, 2024
Previous review

Excellent fit and quality!

Date of experience: November 13, 2024
New Jersey
1 review
0 helpful votes
Follow ARNOLD Y.
Unfollow ARNOLD Y.
Share Review
Report Review

Oops
November 29, 2024
Updated review

Pretty quick check out. Cover delivered was wrong size. Please sent return info

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Pretty quick check out
November 12, 2024
Previous review

Pretty quick check out

Date of experience: November 2, 2024
Illinois
3 reviews
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Product appears to be decent quality for the price. One of my panels had a few scuff marks on the fold where it was at the tube ends and it had a couple small seams that did not completely seal. Hopefully the seam spots will bond during the warmer summer months. More foam on the ends would likely prevent this. With that said, my package for some reason was delayed by customs so I am unsure if the package was actually opened by them and resealed. I received notification of the delay by customs and there was a customs sticker on the packaging. It is possible if this was opened by customs they created the scuff marks on the vinyl. I was happy to see a hard cardboard tube was used as packaging instead of the typical flimsy cardboard boxing.

Pictures are of only one panel so the installation was not complete, if the site allows I would be glad to post pictures after completion.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We’re glad to hear that you are satisfied with the product. We sincerely apologize for the inconvenience caused during shipping and for the scuff marks. If you need further assistance, please feel free to contact our customer support team via chat or phone. Should you have any questions or require help in the future, don’t hesitate to reach out. We look forward to serving you again!

Arizona
1 review
0 helpful votes
Follow Country Mama Z.
Unfollow Country Mama Z.
Share Review
Report Review

FANTASTIC QUALITY!
November 29, 2024

How awesome that there is a company like this that can custom make a cover for anything you want! We had one made for our pallet of pellets (ton) & one for our outside a/c unit. They put openings with grommets & ties exactly where we wanted. We couldn't have asked for better quality & durability and the color is exactly the neutral tan we were looking for!

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello! Thank you so much for your review! We’re delighted to hear that our custom covers were exactly what you needed and that they met your expectations in terms of quality, durability, and design. It's great to know that the openings, grommets, and ties were placed perfectly as requested and that the neutral tan color matched your vision. We truly appreciate your trust in us to create covers for your pallet of pellets and outside A/C unit. Thank you again, and we look forward to assisting you with future projects!

Texas
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Share Review
Report Review

Fire pit cover
November 29, 2024

Fast delivery, great quality! Just what I wanted for the hot windy summers and cold winters.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We are delighted to hear that you are pleased with our product quality and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Pam B.
Unfollow Pam B.
Share Review
Report Review

Great product
November 29, 2024

Received product in a timely manner and great quality. I would order from them again… definitely.

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pam! We are delighted to hear that you are pleased with our product quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
Follow MaryLou Y.
Unfollow MaryLou Y.
Share Review
Report Review

Great service and product
November 29, 2024

Very satisfied with customer service as well as the product received

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marylou! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
2 reviews
0 helpful votes
Follow Sonny B.
Unfollow Sonny B.
Share Review
Report Review

Shipment completed
November 29, 2024

It took SIX times to get the measurements correct in the quote. The first package did not have a packing list? The doors/magnetic curtains were not included. They didn't arrive until several days later. No one from your company responded to my email inquiry. We had no idea if they were lost, or what. In general, your product seems good, although I haven't had time to install yet, but the customer service leaves something to be desired.

Date of experience: December 9, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Sonny! Thank you for sharing this feedback. We apologize for the repeated attempts it took to get the measurements correct. Ensuring accuracy is our priority, and we appreciate your patience throughout the process. Your feedback is valuable, and we’ll review this to improve the experience. If assistance is needed, please feel free to reach out!

New York
1 review
0 helpful votes
Follow James P.
Unfollow James P.
Share Review
Report Review

My big 25,000 btu air conditioner has the two legs or supports on the bottom. So I had to make two cuts to the bottom panel so this cover would slip on the air-conditioner.
I had to customize the cover to fit my air-conditioner.
It would be great to have just the three dimemsions, the length the width, and the height and not have this bottom panel/material.
I didn't want to cut the bottom but had to so this cover would work.
Still completely happy with the heavier material.
Thank you,

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your detailed feedback! We’re glad to hear that you’re happy with the heavier material and that the cover is working for your air conditioner, even with the adjustments you had to make. We understand that having to cut the bottom panel was not ideal, and we truly appreciate your resourcefulness in customizing the cover. For future orders, please feel free to reach out to us directly—we can create a custom cover tailored to your exact dimensions and specific needs. Thank you for choosing us, and we look forward to assisting you with a custom solution.

Missouri
1 review
0 helpful votes
Follow Todd Z.
Unfollow Todd Z.
Share Review
Report Review

……
November 29, 2024

.,?4$&!?,.,,,,,,,,…'zmMmN.'znNzn?;46!?,,,,,,,,,,,,,,

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Todd! Thank you for the 5-star rating! We’re thrilled you had a positive experience with us. Your feedback is incredibly encouraging, and we’re excited to continue providing you with the best experiences. If you need anything else, don’t hesitate to reach out.

Florida
1 review
0 helpful votes
Follow Kathryn H.
Unfollow Kathryn H.
Share Review
Report Review

If you need a custom size cover, use this company. The website was a breeze, they email progress reports and the finished product is spectacular! The price is great! Perfect fit!

Date of experience: November 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kathryn! We’re delighted to read your glowing review! It’s wonderful to know that you found our website easy to use and appreciated the progress updates throughout your order. Your kind words about the perfect fit and quality of the cover truly mean a lot to us. Thank you for recommending us! If you ever need another custom-sized cover or have any questions, we’re here to assist you.