Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow caroline C.
Unfollow caroline C.
Share Review
Report Review

Excellent craftsmanship
November 30, 2024

Ordering these was a breeze and the quality exceptional - shipping ultra fast!

Date of experience: November 20, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Caroline! Thank you for your fantastic feedback! We're thrilled to hear that the ordering process was easy, the craftsmanship exceeded your expectations, and the shipping was quick. We appreciate your support and look forward to assisting you with future orders!

New York
2 reviews
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Nicely done
November 30, 2024

No issues whatsoever. Easy to order, product received as promised.

Date of experience: November 20, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Missouri
1 review
0 helpful votes
Follow Darrel J.
Unfollow Darrel J.
Share Review
Report Review

Quality personified!
November 30, 2024

The fire pit cover was expertly crafted and fit perfectly. Thank goodness there are still craftsman who care about their work.
I would recommend this company to anyone and give it five stars 🌟

Date of experience: November 20, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Darrel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Larry O.
Unfollow Larry O.
Share Review
Report Review

All good the cover fit perfectly
November 30, 2024

Very good instructions on how to take the measurements for a custom order.

Date of experience: December 9, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Larry! We are delighted to hear that you are pleased with our instructions. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Excellent customer service and product
November 30, 2024

I received very clear schematics but still had questions. They were efficiently and precisely answered. Only problem was my mistake. Apparently I mistakenly ordered the wrong color.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Wendy! We are delighted to hear that you are pleased with our product and customer service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Idaho
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

All good
November 30, 2024

Easy to order. Good results. Fast turnaround. Happy with outcome.

Date of experience: December 5, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Donald! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Pennsylvania
1 review
0 helpful votes
Follow Toni C.
Unfollow Toni C.
Share Review
Report Review

Cover
November 30, 2024

My new cover was for our fire pit. The thickness of the cover handles our cold winters perfectly!

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Toni! Thank you for your feedback! We’re delighted to hear that the cover is working perfectly for your fire pit and that the thickness provides the durability needed to handle your cold winters. We appreciate your trust in us and look forward to assisting you with any future cover needs!

Arizona
1 review
0 helpful votes
Follow Carmen U.
Unfollow Carmen U.
Share Review
Report Review

A good fit
November 30, 2024

This is my third purchase. All items were delivered quickly and quality was as described and expected. The fit was good.

Date of experience: December 9, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Carmen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
Follow Isaac B.
Unfollow Isaac B.
Share Review
Report Review

AMAZING!
November 30, 2024

WOW! The BEST custom covers that I have seen! Amazing price and delivery timeline as well! VERY satisfied! Fast and easy!

Date of experience: December 10, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Isaac! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

North Carolina
1 review
0 helpful votes
Follow Sonya O.
Unfollow Sonya O.
Share Review
Report Review

Swing canopy cover
November 29, 2024

The custom made canopy cover fits the swing perfectly! My exact measurements were crafted for a great fit. I had spoken with customer service for their advice on what kind of tarp/cover to purchase. Their suggestion and the cover purchased was spot on! Would highly recommend. πŸ‘πŸΎπŸ‘πŸΎ

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Sonya! Thank you for sharing your experience! We’re thrilled to hear that your custom-made swing canopy cover fits perfectly and that our team was able to guide you to the ideal material for your needs. It’s great to know our recommendations worked out so well, and we truly appreciate your kind words and recommendation. We look forward to helping you with future projects!

Rhode Island
1 review
0 helpful votes
Follow Pauline A.
Unfollow Pauline A.
Share Review
Report Review

Just what we needed!
November 29, 2024

Easy to order. Good quality. Delivery as indicated. Would use your products and services again.

Date of experience: December 5, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Pauline! We are delighted to hear that you are pleased with our ordering experience and product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Iowa
1 review
0 helpful votes
Follow Chelsey T.
Unfollow Chelsey T.
Share Review
Report Review

Covers look great!
November 29, 2024

The two covers I ordered came in looking great! I appreciate your business!

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Chelsey! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

A one
November 29, 2024

Fairly easy and efficient... Simple process to order product, timely manufacturing and nice final product...

Date of experience: December 9, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey William! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
Follow Loretta I.
Unfollow Loretta I.
Share Review
Report Review

Outdoor seat covers.
November 29, 2024

Great product. Easy to use site which makes it easy to select the proper product and measure. Good pricing and fast delivery.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Loretta! We are delighted to hear that you are pleased with our product, website and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow IRMA G.
Unfollow IRMA G.
Share Review
Report Review

Blue🎈
November 29, 2024

Great help with getting the best tarp I was surprised how much they tried to help me out. Super nice and fast. Now let's hope it lasts.

Date of experience: December 5, 2024
Minnesota
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

The whole process was perfect!
November 29, 2024

The online ordering and tips for measuring was easy to follow. The shipment of our covers went as promised. And, most importantly, putting the covers on our furniture was easy, and they fit perfectly. The material of the covers seem to be durable, strong, and water proof. We couldn't be happier with our purchase.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Tom! Thank you for your feedback! We’re delighted to hear that the entire process, from ordering to receiving and fitting your covers, was seamless and met your expectations. It’s wonderful to know that the covers fit perfectly, are easy to use, and that the material feels durable, strong, and waterproof. Your satisfaction means the world to us, and we’re so glad you’re happy with your purchase. Thank you for choosing us, and we look forward to serving you again!

Idaho
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Share Review
Report Review

Great company - great products
November 29, 2024

Quality product that allows you meet your specific needs. I would do businsess with this company in the future.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
Follow C - H.
Unfollow C - H.
Share Review
Report Review

The designer spent the time to make sure everything was correct before sending to production which resulted in a perfect fit for my pool.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Thank you, Charles, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

New Jersey
1 review
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

None
November 29, 2024

Overall, two thumbs up. The custom covers fit perfectly on the overall, two thumbs up. The custom covers fit perfectly on the furniture, outdoor furniture on our deck, outdoor furniture on our deck.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
Follow Tiffany F.
Unfollow Tiffany F.
Share Review
Report Review

Good quality, poor cinch/elastic design
November 29, 2024

Bought this to cover an open outdoor toy bin. I was drawn to it because it stated that it had an elastic/cinch-able edge to stay in play around the bin. It doesn't hardly cinch and now it requires a tie down of some kind which is what I didn't want to do all along. Material is thick and of good quality though.

Date of experience: November 19, 2024
Veeni M. β€” Covers & All USA Rep
over a year old

Hey Tiffany! Hank you for sharing your feedback. We're glad to hear that you’re pleased with the material quality, but we’re sorry to learn that the cinch/elastic design didn’t meet your expectations.
We understand how important convenience and functionality are, especially for securing outdoor covers. Your comments help us identify areas for improvement. In the meantime, if you’d like any assistance or help regarding this feel free to reach out—we’d be happy to assist.