Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Outdoor BBQ cover
December 8, 2025

It was a simple process, issued a sketch of what I wanted, they asked the correct questions related to sizes, went through a couple revisions to make sure all was correct and it was made. It arrived in great condition, was simple to install and it fit perfect.

Date of experience: November 28, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow antonio r.
Unfollow antonio r.
Share Review
Report Review

Great company and great product
December 8, 2025

The quality of the curtain is very good, our curtain is 10 feet tall and 50 feet long.the clear portion in the center is perfectly clear.

Date of experience: November 28, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Antonio! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

Quick turnaround and quality product
December 7, 2025
Updated review

Covers & All is very easy to work with. The ordering process is straight forward and their product turnaround time is fast and we always get a quality product.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Paul! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order and always a quality product
November 21, 2025
Previous review

Easy to order and always a quality product.

Date of experience: November 11, 2025
Georgia
1 review
0 helpful votes
Follow Clark M.
Unfollow Clark M.
Share Review
Report Review

We have a large rectangular stone firepit. Overall dimensions approximately 4ft x 8ft. The firepit opening is on one end of the rectangular shape, and the other end is a stone serving surface. This required a custom cover.

The product delivered is exactly as described, and high quality complete with tie downs.

100% I will order from Covers & All again.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Clark! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
1 helpful vote
Follow Really P.
Unfollow Really P.
Share Review
Report Review

MY experience SUCKED!
December 7, 2025

I told these clowns I'd torch 'em, yet they still send their "system generated" bs messages and new offers... while I STILL awaiting a simple refund on my initial order. Thank God I didn't order the additional covers I thought about!

Date of experience: November 8, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Gene, Thank you for bringing this to our attention. As per the latest update, the extra charges for your order have already been refunded, and the transaction details have been shared with you via email.

If you have any trouble locating the email or need further assistance, please let us know—we’re here to help and want to ensure everything is fully resolved for you.

Massachusetts
1 review
0 helpful votes
Follow Arron G.
Unfollow Arron G.
Share Review
Report Review

Cover for Ego 22" Aluminum deck lawn mower
December 7, 2025
Updated review

The design services by Covers & All was outstanding. They worked with me to custom design a rather odd lawn mower cover. I could not be happier with the design and construction. I highly recommend their services.

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hey Arron! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Clean website design that made it easy to design the...
November 7, 2025
Previous review

Clean website design that made it easy to design the lawn mower cover.

Date of experience: October 28, 2025
Texas
1 review
1 helpful vote
Follow Rebecca R.
Unfollow Rebecca R.
Share Review
Report Review

Covers are not waterproof as stated
December 7, 2025
Updated review

We ordered the Ripstop cover, which states it is 100% waterproof and it definitely was not. It took along time to have the company honor their warranty of replacement even though I only had the cover for less than a month. They kept trying to push me into buying one of the other more expensive options while I kept pushing for a replacement. It took months of emails, calls and total frustration to get them to honor their word. FYI, the covers are made in India. I sent the exact measurements and they add an 1-2 inches and it was a very snug fit. I finally got the replacement but a neighbor's tree branch fell onto the fireplace which damaged the cover. I decided to order the most expensive cover and added 2" to the measurements. It is quite large now. We had recent rains and I went out to check the cover and was disappointed to see water underneath on the stone. I removed the cover and the entire underneath of the cover was wet. The cover is now sitting in the sun drying out. I am ordering covers from another company for chaise lounge chairs hoping their product is waterproof!

Date of experience: November 27, 2025
Veeni M. — Covers & All USA Rep
4 months ago

Hi Rebecca, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


I'm anxious to see the covers for our outdoor furniture
July 31, 2025
Previous review

I'm anxious to see the covers for our outdoor furniture. I hope the material is squirrel proof!

Date of experience: July 21, 2025
Colorado
1 review
0 helpful votes
Follow Eric D.
Unfollow Eric D.
Share Review
Report Review

Awful ordering experienc
December 5, 2025

I ordered covers for my patio set 2.5 months ago and I still have not received them. I received no notices or information from the company, other than promotions to buy more items. When I finally called, they said that I owed an additional $30 to my order because they needed to add. 25" of fabric. I have never paid for a product from a store, then been told well after the fact that I still owed more money. What is the worst is not the amount, it is the fact that this company did nothing to reach out to me to let me know that they did not start making my product because they decided to charge me more. Fingers crossed that I get the covers before my patio set is ruined.

I do not trust this company. I should have paid for a real company to make my patio covers.

To the Covers & All Team: treat your customers with respect and dignity and communicate with them any problems that may occur.

Date of experience: November 25, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hi Eric, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our records show that an email update along with a follow-up call was shared regarding the additional fabric required for your custom measurements, and the order was placed on hold while awaiting the next steps. It’s possible this update may have been missed, and we truly appreciate you highlighting your experience. Your feedback is valuable and will be considered to help improve the overall communication process.

Ohio
1 review
0 helpful votes
Follow Jen T.
Unfollow Jen T.
Share Review
Report Review

Very accommodating
December 5, 2025

I had a special order and the team was very helpful and accommodating in getting me exactly what I needed. Processing and shipping was fast and it looks great!

Date of experience: November 25, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Jen! We’re delighted to know that you’re happy with our product/service. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever have any questions or need any assistance in the future, feel free to reach out, we’re always here to help and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
Follow Tom T.
Unfollow Tom T.
Share Review
Report Review

Re order for wrong size
December 4, 2025

I ordered a custom tarp to protect our porch and did not order the size correctly so it was too small by a few inches. Fortunately, I had included their protection plan. They graciously replaced the tarp with no issues or excuses and we had a new one within a couple of weeks. I would definitely use Covers and All for any needs I may have in the future.

Date of experience: November 24, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Tom! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Matthew L.
Unfollow Matthew L.
Share Review
Report Review

Fountain vover
December 4, 2025

We had used a makeshift cover for our front yard fountain which looked bad and gave inadequate protection. I ordered cover from Covers and All and it is perfect in every way.

Date of experience: November 24, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Matthew! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
Follow Janice Z.
Unfollow Janice Z.
Share Review
Report Review

Outdoor covers
December 3, 2025

We now have purchased at least 8 outdoor covers from very small to very large and they all have fit perfectly and withstood a lot of wind and rain through the years. I've been pleased with communication when there has been a question about perhaps my own measurements. Very well made.

Date of experience: November 22, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Janice! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Terrific all around.
December 1, 2025
Updated review

Great covers and selection. Service was terrific. Designers contacted me to ensure sizing based on the patio furniture pictures I sent. I went for the generic configuration but they were able to customize it. Everything fits well as intended. Very happy that they checked and double checked. Thanks Covers & all.

Date of experience: November 21, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Brian! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Terrific all around.
December 1, 2025
Previous review

Great covers and selection. Service was terrific. Designers contacted me to ensure sizing based on the patio furniture pictures I sent. I went for the generic configuration but they were able to customize it. Everything fits well as intended. Very happy that they checked and double checked. Thanks Covers & all.

Date of experience: November 21, 2025
Wyoming
1 review
0 helpful votes
Follow Anne-Marie R.
Unfollow Anne-Marie R.
Share Review
Report Review

Cover that will last more than one season
November 30, 2025
Updated review

I live in a snowy area and don't have indoor space for my deck furniture. I am very satisfied with the thick and sturdy cover for my table.

Date of experience: November 20, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Anne-Marie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Cover that will last more than one season
November 30, 2025
Previous review

I live in a snowy area and don't have indoor space for my deck furniture. I am very satisfied with the thick and sturdy cover for my table.

Date of experience: November 20, 2025
Pennsylvania
1 review
0 helpful votes
Follow Dena B.
Unfollow Dena B.
Share Review
Report Review

Great cover... couldn't be happier!
November 30, 2025

A great place to order covers! Will definitely be ordering again. The staff was great at offering suggestions and showing us diagrams of the finished cover for approval. Shipping was fast and we have a very nice cover! Couldn't be happier!

Date of experience: November 20, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Dena We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nebraska
1 review
0 helpful votes
Follow Vicki D.
Unfollow Vicki D.
Share Review
Report Review

Happy customer!
November 30, 2025
Updated review

Covers&All customer service was excellent. They emailed clarifying the custom measurements to make sure I would be satisfied. The strong table cover fits perfectly!

Date of experience: November 20, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Vicki! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I've have two other covers
November 9, 2025
Previous review

I've have two other covers. Love the quality and durability for Neb. Winters.

Date of experience: October 29, 2025
Pennsylvania
2 reviews
1 helpful vote
Follow Marlene R.
Unfollow Marlene R.
Share Review
Report Review

Perfect fit
November 29, 2025
Updated review

I ordered a custom size cover for my hose cart for the winter. It looks like it was made for it. Well made. I'm very pleased. Highly recommend.

Date of experience: November 19, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Marlene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Perfect fit
November 29, 2025
Previous review

I ordered a custom size cover for my hose cart for the winter. It looks like it was made for it. Well made. I'm very pleased. Highly recommend.

Date of experience: November 19, 2025
Colorado
1 review
0 helpful votes
Follow Chad L.
Unfollow Chad L.
Share Review
Report Review

I specified during the order the size of the logo that I wanted printed on the cover. The size that was printed has half of what I specified. The second issue is the description of the cover is very misleading. The description says "Tie-down Straps" and then after that it will say "Elastic". To me this is confusing. If you are going to state tie-down straps than install tie down straps.

Date of experience: November 18, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hi Chad, Thank you for sharing your feedback, and we apologize for the confusion and inconvenience caused by the issues you’ve encountered.

Upon reviewing your order, we understand the importance of accurately reflecting the logo size you requested. A replacement has been issued, and our team will be reaching out shortly with a new proof for your approval, ensuring that the logo is printed in the correct 4" x 4" size as specified in your order.

We appreciate your understanding and patience as we work to resolve this. Please let us know if you have any additional questions or if there is anything further we can assist you with.

Thank you for giving us the opportunity to correct this.

North Carolina
1 review
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Share Review
Report Review

Patio Covers
November 27, 2025

We purchased Clear Patio Covers for 3 sides and the door. They arrived on time and are of excellent quality, fit, and finish.

Date of experience: November 17, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hey Steven! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
1 helpful vote
Follow Michele B.
Unfollow Michele B.
Share Review
Report Review

Admits faulty ordering website yet takes no responsibility
November 27, 2025
Updated review

I was clearly looking for a 10x20 vinyl piece. And i noted that in my order! Then the website asked how much clear and how much solid material -so they added that to my needed size, making it 20'by 20'.
They doubled the size and price. It was almost a $700 mistake. I asked for a refund of 15percent to pay someone to fix it-they refused. They also refused to tell me how much the correct size would have cost! Sneaky unprofessional business practice.

Date of experience: November 4, 2025
Veeni M. — Covers & All USA Rep
5 months ago

Hi Michele, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Admits faulty ordering website yet takes no responsibility
November 27, 2025
Previous review

I was clearly looking for a 10x20 vinyl piece. And i noted that in my order! Then the website asked how much clear and how much solid material -so they added that to my needed size, making it 20'by 20'.
They doubled the size and price. It was almost a $700 mistake. I asked for a refund of 15percent to pay someone to fix it-they refused. They also refused to tell me how much the correct size would have cost! Sneaky unprofessional business practice.

Date of experience: November 4, 2025