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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Missouri
1 review
0 helpful votes
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Quality fabric, service and design.
November 27, 2025
Updated review

While this product is made in India it was a pleasure to converse with customer service. They paid attention to detail and kept in touch if they needed more information. Delivered in a timely manner. Will buy from them again. Great value for the money.

Date of experience: November 17, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Sherry! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Quality fabric, service and design.
November 27, 2025
Previous review

While this product is made in India it was a pleasure to converse with customer service. They paid attention to detail and kept in touch if they needed more information. Delivered in a timely manner. Will buy from them again. Great value for the money.

Date of experience: November 17, 2025
New York
1 review
0 helpful votes
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I told the company in a quick e-mail that the order was flawed. However it was too late before production. Therefore I had to pay for a cover that was the wrong color and d material. I ended up paying for a product that I didn't want. Very disappointed because I have ordered many items from them and have been very satisfied.

Date of experience: November 15, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hello Cranda, we are sorry for the inconvenience caused to you. We always provide the order summary on the cart page so customers can verify the details before placing the order. Moreover, we also send an order confirmation email as soon as the order is placed so customers can review the order details. Our customer support team is available 24/7 via call and chat. Unfortunately, the concern was raised via email after the order was delivered, and the order was delivered as per the received order details. If you have any other concerns, please feel free to contact us.

Connecticut
1 review
0 helpful votes
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First time order hits the mark.
November 25, 2025

This was my first experience with this company. Good options for choosing quality, price and shipping. Pretty easy process for custom work. All my expectations were met.

Date of experience: November 15, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey David! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Cushion is only usable on one side
November 25, 2025
Updated review

I bought this custom 43x15x3 cushion expecting to be able to use both sides but on side has about 6 inches of what is apparently filler material that is a totally different color and material from the pinstripe I ordered. I am very disappointed.

Date of experience: November 15, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hi Larry,  We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Cushion is only usable on one side
November 25, 2025
Previous review

I bought this custom 43x15x3 cushion expecting to be able to use both sides but on side has about 6 inches of what is apparently filler material that is a totally different color and material from the pinstripe I ordered. I am very disappointed.

Date of experience: November 15, 2025
Tennessee
2 reviews
0 helpful votes
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Fast delivery great quality
November 25, 2025

The custom cover fit the futon mattress just right. The material and sewing feel and look high quality. It arrived within two days of shipping, all the way from India! Over all very satisfied and will likely order more covers in the future

Date of experience: November 15, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Sharlene! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Sweden
1 review
0 helpful votes
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Excellent company!
November 24, 2025

Covers & All has a great website that explains all the options to choose the correct cover for my outdoor sectional couch. It has an interactive page for entering dimensions and once completing the order, the shipment from across the world in India only took a few days!

Date of experience: November 14, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Scott! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Louisiana
1 review
0 helpful votes
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Pool house Curtian
November 24, 2025
Updated review

Good quality curtain that was made to requested measurements. Designer emailed me several times to ensure the final dimensions and design were correct.

Date of experience: November 14, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Scott! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Pool house Curtian
November 24, 2025
Previous review

Good quality curtain that was made to requested measurements. Designer emailed me several times to ensure the final dimensions and design were correct.

Date of experience: November 14, 2025
Arizona
1 review
0 helpful votes
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Said what they'd and did what they said!
November 24, 2025
Updated review

The website was easy to navigate; choices were simple to navigate. The covers were delivered when promised; and the quality of the product far surpassed my expectations.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Joel! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Said what they'd and did what they said!
November 24, 2025
Previous review

The website was easy to navigate; choices were simple to navigate. The covers were delivered when promised; and the quality of the product far surpassed my expectations.

Date of experience: November 13, 2025
Ohio
1 review
0 helpful votes
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Custom Cover
November 23, 2025
Updated review

I requested a custom made dome shaped cover for a seasonal fountain. When put in place, the cover fit very well, and met the need. Prior to receiving the cover, I created a couple wooden arches, supported by hula hoops to prevent ponding of snow / rain, and then placed the new cover over this.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Robert! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Being able to attach photo is helpful
October 30, 2025
Previous review

Being able to attach photo is helpful.

Date of experience: October 20, 2025
New York
1 review
1 helpful vote
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Noted above. Not to my measurements.
November 23, 2025

Noted above. The cover I received wasn't remotely close to the measurements I gave with my order. It's considerably too large. Also, there's inadequate ventilation for the size of the cover and the elastic draw strings are useless. Considering the cost, this was not the custom order it was supposed to be. I'll be visiting your website to post a review. Please unsubscribe me from your emails and texts.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hi James, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Montana
1 review
0 helpful votes
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Winch Cover.
November 23, 2025

Very Satisfied. Wanted more measurements to make sure cover would fit correctly. Quality product and very happy with service.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Tim! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Custom Fire Pit Cover
November 23, 2025

I chose Covers & All because they offered custom sizing solutions at a competitive price. The ordering process was easy and the turnaround time from ordering to delivery was surprisingly quick. My initial perception or the product was very good. The fit was perfect and the fabric quality was better than other covers I had used previously. At that point, I would initially give it a 5 star rating. In our area we have hot sunny summers with colder winters that bring freezing temperature with rain, snow and ice so covers are really out to the test. In my situation, the cover lasted about 3 years before developing wear and damage that compromised the waterproof properties of the cover. I initiated a warranty claim and Covers&All responded quickly. After a few reasonable steps my claim was approved and a replacement was shipped. I was impressed with the process and at this point I'd still give 5 stars. The replacement cover is supposed to match the original order and I was disappointed that the replacement cover was the color black instead of the original light gray. I contacted Covers&All about my concern with the black color and asked if they had any solutions. I did not specifically request another replacement but I wanted to see how they would respond. Covers&All assured me the black color had the same durability as the gray and and understood my concern but did not offer any further solutions. I have my doubts and don't like the black especially during the hot summers. I probably could have demanded another replacement but chose to be reasonable since Covers&All did stand by their warranty and provide a free replacement. I'll live with the black color for now but I'm a little disappointed. I give my overall experience 4 stars based on the lifespan of the original cover and color of the replacement. Overall it was a good experience and as long as they provide a good warranty I'm comfortable ordering again from *******@All.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Tim! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
1 helpful vote
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Terrible Delivery Experience
November 23, 2025

Ordered four tarps only two delivered. Upon calling C&A, it took multiple follow ups and a month of additional time to receive the other two tarps. Web site indicates that they ship in 24 hours…took 4 days after they finally agreed that they screwed up and send what was never sent originally.

Date of experience: November 13, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hello Brian, we are sorry for the inconvenience caused to you. We completely understand your concern and will surely take your feedback into consideration to improve our customer experience.

California
1 review
0 helpful votes
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Custom cover
November 21, 2025
Updated review

Due to the size of my outdoor table, I knew I needed a custom cover. After a simple online search, I found Covers & All. The price seemed reasonable, delivery was good. All in all, other than the air bag purchase, I am overall pleased

Date of experience: November 11, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Matthew! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Custom cover
November 21, 2025
Previous review

Due to the size of my outdoor table, I knew I needed a custom cover. After a simple online search, I found Covers & All. The price seemed reasonable, delivery was good. All in all, other than the air bag purchase, I am overall pleased

Date of experience: November 11, 2025
New York
1 review
0 helpful votes
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All you need to do is follow what they ask for. Measure accurately, and pick the material that best suits your taste. The rest is up to them. Could not be happier with the results!

Date of experience: November 11, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


All you need to do is follow what they ask for. Measure accurately, and pick the material that best suits your taste. The rest is up to them. Could not be happier with the results!

Date of experience: November 11, 2025
Arkansas
2 reviews
0 helpful votes
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Blackstone
November 20, 2025
Updated review

Placed order, completed the order. Upon seeing my order confirmation, I noticed I made a mistake and ordered the wrong color. I immediately emailed the manufacturer and explained my mistake. Received notice, it had already been sent to be made. A week later I received a email, stating my order was being made and would be shipped by whatever date. A week after pointing out my order, it was made. So I feel they just didn't want to help me with my order. The product received is a good product. However, customer service is HORRIBLE..

Date of experience: November 10, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hi Robert, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Blackstone
November 20, 2025
Previous review

Placed order, completed the order. Upon seeing my order confirmation, I noticed I made a mistake and ordered the wrong color. I immediately emailed the manufacturer and explained my mistake. Received notice, it had already been sent to be made. A week later I received a email, stating my order was being made and would be shipped by whatever date. A week after pointing out my order, it was made. So I feel they just didn't want to help me with my order. The product received is a good product. However, customer service is HORRIBLE..

Date of experience: November 10, 2025
Oregon
1 review
0 helpful votes
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Great service, great product
November 17, 2025

The product is sturdy, fits great, and the company reached out to me after I ordered to make sure I was getting what I wanted and to doublecheck the dimensions. They custom made it and delivered it in a timely manner, well packaged. Couldn't ask for more.

Date of experience: October 2, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Andre! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great Custom Covers at a Great Price
November 16, 2025
Updated review

This is my second order from Covers and All, and once again I received a well fabricated cover. Great customer service that works with you through the design process to produce a product that suits your needs. Highly recommended!

Date of experience: October 30, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Terry! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent Custom Covers!
October 31, 2025
Previous review

I've ordered two custom covers over the past couple of years (one for a printer; one for a laser engraver). In both cases staff promptly communicated with me to get information about the cover so as to make the best cover possible. Received the order quickly at a very reasonable price. Very pleased with my purchases!

Date of experience: October 31, 2025
District of Columbia
1 review
0 helpful votes
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First rate!
November 16, 2025

I use my small round cushion to rest the back of my head on the deck railing when I am often relaxing in my chair on my deck. The female snaps on the bottom of the cushion and the threaded male snaps provided in the packaging made for a very secure installation.

Date of experience: November 6, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Frankin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Excellent product!
November 14, 2025

This was my second purchase from Covers & All and it won't be my last. The covers are great quality and fit perfectly. The most important thing is ensuring that you make accurate measurements. I've told family and friends about Covers & All. Such a great value!

Date of experience: November 4, 2025
Veeni M. Covers & All USA Rep
5 months ago

Hey Renee! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!