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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The cover fit perfectly and now keeps my rolling beverage cooler protected from the elements during the winter. It's a simple process: 1) measure your item 2) pick the grade of cover 3) select optional tie downs 4) submit your order!
They have what I need so perfect but it took them really a long time to get their package to arrive (Three months later)
I ordered a custom cover for my outdoor kitchen, great quality, fast shipping & exactly what I needed
Received my chaise cover in good order. Took a bit longer than expected, but very good quality. Received it in time for a massive snowstorm -- now the furniture is well protected!
I'm impressed that for the price I had the ability to "customize" the cover to some extent. The material is heavy duty and it does the trick, although happily (at least so far this winter) we haven't had horrible weather i. E., snow. Still, I like that our table/chairs are covered and dry during this rainy and wet season. My 4 Star Review is only because it took quite some time for me to hear from the company after ordering and asking a specific question, which was probably due to demand and Covid impact, but otherwise, I definitely recommend this product.
All three covers do not fit. Very disappointed in the ordering process and final products. Each dimension is critical for a proper custom fit and there is no double check to ensure accuracy.
It took several emails back and forth to get the exact measurements but overall it turned out great and I would recommend their product.
I was pleasantly surprised with the detail you took to get the order perfect! It took longer than i expected, but it was so totally worth it.
I have posted previously while waiting on my order how pleased I was with the communication. Covers & All (CAI) was outstanding with regards to communicating with me to ensure my order was perfect. I provided the initial measurements, any manufacturer information I had as well as pictures. We exchanged multiple e-mails so CAI could verify information or ask for more detail as well as for me to approve the final product design. I cannot stress enough how important it is, as the customer, to give as much information to CAI as possible so your order can be perfect. I absolutely love my covers.
The custom sized chest freezer cover I bought took many weeks (over a month) to arrive. But I am pleased with the quality of it and the size is just right. It is heavy, waterproof (we keep our freezer on the porch), and looks good. 4 stars because of the time it took to arrive.
Good covers except I have no idea how to inflate the air pillows. No instructions and worse, when I contacted them they said they didn't know and I would have to google it. Can you believe that? GOOGLE IT? How to use the air intake valve is not usual, so how am I going to google it? This particular person was very unhelpful previous encounter also, and maybe I should have went with my initial instinct and abort my order QUICKLY.
So it took a while to get our screen, but it did come before the snow. What a great solution for a snowy back porch. I love that you can see through it. It looks great and strong, so I think it will last for some time.
Product arrived as ordered, a bit later than promised. Not able to track shipping online without a call to the company that then provided a tracking number. I am pretty certain that is to conceal that the product, a custom clear curtain, is not manufactured in the United States but in India. Checked back on the website and nowhere does it say that any of the products are made in the USA.
I may have tried to find an American company had I known sooner.
Very nicely built but measurements were too big. The instruction said allow 2 inches extra but it ended up very long. Not too happy and its why I gave it a 3 out 5.
Hello Ben. Thank you for the rating and feedback.
We are sorry to learn that your Custom Chimney Cover did not turn out as expected.
Each cover is handcrafted by meticulously following the measurements you enter while placing the order. Also, as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out." We apologize if this has inconvenienced you however this is done to ensure ease of use.
If you have additional questions or concerns, please do not hesitate to write to us at [email protected]. We are always looking for ways to improve our service and would love to hear from you.
Covers & All was recommended by the contractor who built our custom fire pit. Ordering on the site was easy and while it was a bit of a wait for the cover, when it arrived it was a perfect fit! The fabric is very sturdy. Glad to have it protecting the fire pit from the foot of snow that is currently falling.
The two week delivery time turned into more than 6 weeks. Everyone I talked to had a different excuse. Ug we cut it wrong... oh that doesn't mean you will get it in 2 weeks... oh we lost your order...
Hello Ruth. Please accept our apologies for the delays on your order. We understand the frustration this must have caused.
Our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised dates. Please be assured we are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) continue, we have also applied some solutions in the interim that have begun showing improvement on most of our orders.
We are glad you liked your Outdoor Vinyl Curtains and hope to have another opportunity to work with you soon. Thank you for choosing Coversandall.
I bought a new BBQ cover for my dad for Christmas as the one we have at the cabin was ripped to shreds from a squirrel over the summer/fall. Took a bit to get the cover as it literally travelled the world, but when it arrived the quality looks to be great. Its a nice waterproof material and I got it custom made, and the logo that was put on it is a fair size, which is what I wanted. The cover was made to spec for our BBQ and fits very well.
Overall, very happy with this product. Not giving it a 5 just because it was rather difficult to keep in contact with customer service and get a solid response, and the colour of the cover that I got was a bit off from the colour that was showing on the website, but its fine - my dad was happy lol.
After sending drawings and measurements and going over the order many times by the time my order arrived (months later... okay I know things are slower right now due to COVID) the measurements are still not correct. How I will fit these windows on my yurt without the larger top measurement will be interesting..
Hello Kelly. We are sorry to learn that your custom tarp did not turn out as expected.
We passionately handcraft hundreds of products each day, closely following the ordered measurements and any instructions provided. Admittedly sometimes we make a mistake. However, we firmly believe in making it right when given the opportunity and when the error is clearly established.
The measurements on your order are:
1. Length 4.125' (50 Inch)
2. Width 3.83' (46 Inch)
If you feel either side is the wrong size, please take a picture of the cover clearly showing the incorrect size with a tape measure and email us at [email protected]. We will gladly replace it in case we have made an error in fabrication.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bethany. Please accept our apologies for the delay on your order. We understand the frustration this must have caused.
To clarify, your order was placed on 22 November for delivery by 10 December. Per the FedEx tracking page it was delivered on 11 January (one month late).
Our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date. Please be assured we are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) continue, we have also applied some solutions in the interim that have begun showing improvement on most of our orders.
We are glad you liked your Clear Vinyl Tarps and hope to have another opportunity to work with you soon. Thank you for choosing Coversandall.