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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
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51,451 reviews

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California
1 review
0 helpful votes
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I ordered multiple covers for outdoor furniture and all arrived exactly as expected and they fit great.

Date of experience: December 5, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Derek! We’re delighted to hear about your positive experience! Knowing that the ordering process was easy, delivery was fast, and the covers fit perfectly means a lot to us. Thank you for choosing us for your outdoor furniture covers. Should you need assistance or have future projects, we’ll be more than happy to help!

Texas
1 review
0 helpful votes
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Outdoor kitchen cover review
December 28, 2024

Design team ensured custom logos was precisely how I wanted it.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jesse! Thank you for your review! We’re thrilled to hear that our design team was able to deliver your custom logo exactly as you envisioned. It’s always our goal to ensure your customizations are perfect, and we’re glad you’re pleased with the outcome. If you need further assistance or have any future projects, don’t hesitate to reach out. We look forward to serving you again!

Ohio
1 review
0 helpful votes
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Atsv coupe cover
December 28, 2024

Purchased an ATSV coupe cover from a competitor, and it was nicely lined underneath. However, it fit like an oval throw. I ordered this cover and although it fits much better still seems a little long in the front and could use better paint protection on the bottom. I think the reason it seems long in the front is the location of the mirror pockets, which, by the way, the first cover never had. I do like the stripe because it helps with lining up the cover along with the mirror pockets

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! Thank you for sharing your detailed review of the ATSV coupe cover! We’re pleased to hear that you found the fit and features, like the mirror pockets and alignment stripe, to be improvements over your previous cover. Your feedback is valuable to us, and we’ll share it with our team for consideration in future designs. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out. We’re here to help and always looking for ways to improve!

New York
1 review
0 helpful votes
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Good item
December 28, 2024

Arrived quickly, well made and fits as expected. Happy with my order!

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Logan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great company.
December 28, 2024

They worked with me back and forth on measurements to ensure it would be the perfect fit.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Elizabeth! Thank you for sharing your experience! We’re delighted to hear that our team could assist you with the measurements to ensure a perfect fit. Providing personalized support and quality products is what we strive for every day. If you ever need further assistance or have more projects in mind, we’d be happy to help again!

Missouri
1 review
0 helpful votes
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Review
December 28, 2024

Good, easy order. Measurement suggestions helpful. Will see how they winter

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Cheryl! Thank you for your feedback! We’re glad you found the ordering process straightforward and the measurement suggestions helpful. We’re confident that your product will perform well, and we’d love to hear how it holds up over the winter. If you have any questions or need assistance in the future, don’t hesitate to reach out.

Virginia
1 review
0 helpful votes
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Outstanding Products!
December 28, 2024

I stumbled upon Covers & All, read some reviews, and thought I would try them—quick product delivery time from ordering to manufacturing to shipment.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Joshua! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Great products
December 27, 2024

I love the products that you sell. Everything is made to last. I love that I can customize what I need. I can't find another company that can do what you do. Very happy with Covers & All.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christina! Thank you for your kind words! We’re delighted to hear how much you love our products and appreciate their durability. It’s especially rewarding to know that our customization options meet your needs and set us apart. Your satisfaction means the world to us, and we look forward to assisting you with more tailored solutions in the future!

Connecticut
1 review
0 helpful votes
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Custom size cover for our patio set was fabricated and shipped quickly, and the quality is excellent.

Date of experience: January 5, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Bruce! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Painfully precise custom order process
December 27, 2024

I ordered a custom outdoor couch cover, entering the measurements and sending photos via the website order form. It was four weeks of back and forth with Covers & All confirming specs, requesting new/additional measurements, more confirmation, etc. With several days between each of our communications. It seemed excessive to me. Once the job moved to production, it shipped within 4 days, and probably delivered a week later. While I was frustrated with their precision, in the end I got a beautifully constructed cover that fits my outdoor couch nicely. I did appreciate how they communicated via email where my job was at all times.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amy! Thank you for your feedback. We truly appreciate your patience during the custom order process. We understand that the precision required for custom orders can sometimes feel excessive, but we believe it’s essential to ensure the perfect fit and quality, and we’re glad to hear that the final product met your expectations. We also appreciate your recognition of our communication throughout the process. Your feedback is invaluable as we continuously work to improve our services, and we hope to make future experiences more efficient. If you need any further assistance or have additional questions, please don’t hesitate to reach out.

Michigan
1 review
0 helpful votes
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Happy discovery
December 27, 2024

I stumbled into this company as I have 12 x 16' pergola and looking for ideas to cut the wind during the colder months. I spoke with a representative who directed me to where I needed to send the schematic for my pergola, and I received an itemized quote within the hour. They had several incentives/promotions so I pulled the trigger. They emailed me updates as to the status of my order, and I received it in a very reasonable time as it was a custom size. Overall, I was impressed with my experience and purchase. -Ryan. Grand Rapids, MI

Date of experience: January 2, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Ryan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Superior product, excellent communication & fast turnaround time! Our custom cover was reconfirmed BEFORE it being made, which made the process so seamless and professional. It fits like a dream and was easily the most cost-effective item we've purchased all year! Thanks Cover & All!

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rayanne! Thank you for your feedback! We’re thrilled to hear that you’re happy with your custom cover, and we’re glad that the communication and reconfirmation process made the experience seamless for you. It’s great to know the cover fits perfectly and that you found it to be the most cost-effective purchase of the year. We truly appreciate your support and look forward to assisting you again in the future.

Florida
1 review
0 helpful votes
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Most amazing service and great pricing
December 27, 2024

Easy to order. The instructions to measure the cushions is perfect.

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eva! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Great company to work with!
December 27, 2024

I have ordered from you several times and I am always very pleased with the turnaround time and the product quality! Thank you!

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Summer! Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear that you're consistently pleased with our turnaround time and product quality. Your satisfaction is our top priority, and we appreciate your continued trust in us. If there’s anything we can assist with in the future, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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Prduct and Services
December 27, 2024
Updated review

Your Product is wonderful, your servoce ///// WELLLL my first experience was wonderful but this time no one called to verify the order and dimentions and your ordering process is not all that easy and it says to put a coupon code for Black Friday at 40% Discount BFCM and I get aHalf at $75.00?

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Glen! Thank you for sharing your thoughts with us. We’re glad to hear that you were happy with the product in the past, but we sincerely apologize for the issues you experienced with your recent order. We 're sorry for the inconvenience you faced this time. Additionally, we apologize for the confusion regarding the Black Friday coupon. We suggest you to read terms and conditions of the any coupons before applying as it has all necessary details about it. If you need further assistance or clarification, please don’t hesitate to reach out, and we’ll work to resolve the issue for you.


Your ordering process is not all that easy and it says...
December 12, 2024
Previous review

Your ordering process is not all that easy and it says to put a coupon code for Black Friday t 40% Discount BFCM and i get aHalf at $75.00?

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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Question about measuring
----------------------------

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Catherine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Have not opened the package yet
December 27, 2024
Updated review

Is the Color Fab cover fabric still available? What is the closest replacement?

Date of experience: January 5, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jodi! Thank you for reaching out! Unfortunately, the Color Fab cover fabric has been discontinued. However, we recommend Cover Rite as the closest replacement. For better clarity and to help you make the best choice, we suggest ordering a swatch kit. This will allow you to see and feel the fabric before placing your order, ensuring you get exactly what you need. If you need assistance with the swatch kit or have any other questions, please feel free to reach out. We’re here to help!


Cover material not as expected
June 21, 2024
Previous review

Cover material is less fabric feel and more like plastic. Not as foldable for storage when not in use.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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Easy, Fair and quality
December 27, 2024

We've used Covers and All for a custom patio chair set and a nice custom sized tarp for an outdoor sauna. Great quality and solid materials

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Curtis! Thank you for sharing your experience with us! We’re thrilled to hear that you found our process easy and fair, and that the quality of your custom patio chair set and tarp met your expectations. Providing durable and high-quality materials is always our priority, and we’re so glad you’re satisfied with the results. We look forward to helping with your future projects! If there’s anything else we can assist you with, please don’t hesitate to reach out.

Texas
1 review
0 helpful votes
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Built to order
December 27, 2024
Updated review

Forth purchase great product-I am using as an out door wind wall

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Frank! Thank you for your kind feedback! We’re excited to hear that the product is working perfectly as an outdoor wind wall and that it meets your expectations. We truly appreciate your continued trust in us for your fourth purchase! If you ever need anything else or have any future projects, we’re here to help. Looking forward to serving you again!


Forth purchase great product once selected could not...
December 13, 2024
Previous review

Forth purchase great product once selected could not check thickness with my other purchases

Date of experience: December 2, 2024
Arkansas
1 review
0 helpful votes
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Well pleased
December 27, 2024

Confusing shape needed, took several conversations but perfect results

Date of experience: December 17, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!